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Hoover Eco Pets Turbo 3013

Hoover Eco Pets Turbo 3013

3.9 from 53 reviews · View Statistics
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Reviews

  • Build Quality
    1.0 (4)
  • Value for Money
    1.0 (4)
  • Ease of Use
    1.5 (4)
  • Cleaning & Maintenance
    1.8 (4)
  • Product is used
  • Noise Level
    2.3 (4)
  • Pet OwnerYes (4) · No (0)
  • Clogging Issues Yes (2) · No (2)
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noway100
noway100melbourne
  • 3 reviews
  • 1 like

do not recommend.

published

within a few weeks the head broke. I was sent a replacement head (not original and not meant for this vacuum) which falls off at least ten times while vacuuming my house.
I have never experienced this with any other vacuum.

Purchased in January 2021 at eBay for $150.

Build Quality
1/5
Value for Money
1/5
Hoover
Godfrey G.Hoover
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Kit
KitSouth-Eastern Region, NSW
  • 4 reviews

Not worth the money. Doesn't work on carpet.

published

Bought this vacuum a few months ago primarily because I have one long haired cat. The turbo head does not move when placed in carpet. I'm the cleaning of the head is fiddly. taking back for a refund.

Purchased in November 2020 at Godfreys Physical Stores for $299.

Build Quality
1/5
Value for Money
1/5
Hoover
Godfrey G.Hoover
Kit
Kit

It is a short pile rug. The brush on the turbo head never turns. Despite my checking the head for cleanliness.

Hoover
Godfrey G.Hoover

Hi Kit,
Thank you for letting us know, we would recommend taking the machine into your nearest Godfreys store for further inspection and assistance.
Regards,
The Hoover Team

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none
noneSouth East Queensland, QLD

Bad product not worth money.

published

Bought one of these new very recently. Frankly it's junk firstly after first use cord would not rewind properly.
The handle keeps falling off the suction pipe or the device on the other end does the same thing. Hoover needed the hoover back to fix the rewind problem no date of return by the retailer.
My advice is go for another brand don't consider Hoover

Purchased in October 2019 at Godfreys Physical Stores for $300.

Build Quality
1/5
Value for Money
1/5
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Prefer send by raven
Prefer send by ravenGreater Melbourne (Inner), VIC
  • 3 reviews
  • 4 likes

I hate this vacuum cleaner. It sucks 5 hairs & gets stuck & when you try to fix it the dust makes your house messier.

published

If is terrible and doesn’t pick up any hair. Lots of tiny parts that gets hair stuck after 10 minutes of use. I’m so over this product it makes me actually angry.

Purchased in January 2018 for $299.

Build Quality
1/5
Value for Money
1/5
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Misskc
MisskcGreater Melbourne (Inner), VIC
  • 2 reviews
  • 3 likes

Don’t waste your money

published

We bought this vacuum cleaner a year ago and have had nothing but trouble with it. From the turbo head not spinning to loss of suction. Waste of money. I spend ages trying to pick up fluff from the carpet as the suction is so poor and it just pushes the fluff around the carpet.

Date PurchasedNov 2017
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NIcole
NIcoleSydney

Don't waste your money

published

Doesn't pick up the hair at all even with the turbo head - still heaps of dog hair on the carpet and end up vacuuming at least 3 times a week to keep on top of hair buildup ( I only have 2 dogs that come inside at night). Feels very "plasticy" and not very robust. Power cord is too short- can barely do one room without having to change power points. Difficult to push around and change attachments. Certainly not worth $300. Can't wait till it breaks.

Date PurchasedOct 2017
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Questions & Answers

Rebecca C.
Rebecca C.asked

Hi, there is a small valve at the top of the barrel, in between the two ends of the handle. 1. What is this for? 2. Recently, the valve opens a few seconds after I turn on the vacuum, which makes the vacuum start sucking from the valve instead of the usual nozzle. How do I stop this?

4 answers
Hoover
Godfrey G.Hoover

Hi Rebecca,
Is this the part on the handle above the silver rod?
Regards,
The Hoover Team

Rebecca C.
Rebecca C.

Hi Godfrey! No, it’s on the lid to access the HEPA filter and looks like a small circle with two lines. I didn’t even know it was a valve of some kind until it started opening on its own. I have circled it in the picture here https://imgur.com/a/1QZbPWB

Hoover
Godfrey G.Hoover

Hi Rebecca,
Thank you for confirming.
This valve will basically tell you if there is a blockage in the machine the needs to be cleared.
Blockages can occur in the head, rod, hose, canister and filters.
The filters may also be due for replacement, we do recommend replacing them every 6-9 months.
Regards,
The Hoover Team

Annie
Annieasked

How do I clean the dirt canister?

1 answer
Hoover
Godfrey G.Hoover

Hi Annie,
The canister can be gleaned out with a damp cloth or air compressor.
We do also recommend booking the machine in through Godfreys for servicing at least every 12 months.
Regards,
The Hoover Team

C Lee
C Leeasked

The vacuum is very powerful. Love it! But can't find the suction control slider. In the manual, page 3, 10. Suction Control Slider (not shown). Please advise.

1 answer
Hoover
Godfrey G.Hoover

Hi,
Unfortunately this is a misprint in the machine and has been corrected for future prints.
The only suction slider on this machine is the one on the handle.
Regards,
The Hoover Team

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Details

CategoryBarrel Vacuum Cleaners
Price (RRP) $299.00
Bin Capacity1.75 L
HEPA FilterYes
Weight6.36 kg
Attachments Combination Floor Head, Crevice Tool, Dusting Brush, Turbo Brush Floor Tool, Upholstery Tool
TypeBagless
Cord Length5.7 m
Power1,100 W
Manufacturer Warranty1 year(s)
ManualDownload manual
Visit official website
  • GTIN13: 9326491590877

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