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- 3 reviews
- 1 like
do not recommend.
within a few weeks the head broke. I was sent a replacement head (not original and not meant for this vacuum) which falls off at least ten times while vacuuming my house.
I have never experienced this with any other vacuum.
Purchased in at eBay for $150.
- Build Quality
- Value for Money
- Ease of Use
- Cleaning & Maintenance
- Noise Level
- Incentivised Review No
- Product is used Daily
- Pet OwnerYes
- Floor Type Carpet and Tiles
- Clogging Issues No
- 4 reviews
Not worth the money. Doesn't work on carpet.
Bought this vacuum a few months ago primarily because I have one long haired cat. The turbo head does not move when placed in carpet. I'm the cleaning of the head is fiddly. taking back for a refund.
Purchased in at Godfreys Physical Stores for $299.
- Build Quality
- Value for Money
- Ease of Use
- Cleaning & Maintenance
- Noise Level
- Incentivised Review No
- Product is used Weekly
- Pet OwnerYes
- Floor Type Carpet and Wood
- Clogging Issues No
Hi Kit,
We are sorry to hear of any issues you are experiencing with your machine and that you are not happy with your purchase.
Can you please advise what type of carpet you have? Is it a long, medium or short pile?...
It is a short pile rug. The brush on the turbo head never turns. Despite my checking the head for cleanliness.
Hi Kit,
Thank you for letting us know, we would recommend taking the machine into your nearest Godfreys store for further inspection and assistance.
Regards,
The Hoover Team
Questions & Answers
Does anyone know what filter level the HEPA filter is?
Hi Paul,
The HEPA filter rating is 12.
...
Why is this information not available on the product specs on the Godfrey's website?
Hi Paul,
This is not listed as this is how the manufacturers have set up the manual.
We have passed this onto the products team to look into further....
Hi, there is a small valve at the top of the barrel, in between the two ends of the handle. 1. What is this for? 2. Recently, the valve opens a few seconds after I turn on the vacuum, which makes the vacuum start sucking from the valve instead of the usual nozzle. How do I stop this?
Hi Rebecca,
Is this the part on the handle above the silver rod?
Regards,
The Hoover Team
Hi Godfrey! No, it’s on the lid to access the HEPA filter and looks like a small circle with two lines. I didn’t even know it was a valve of some kind until it started opening on its own. I have circl...
Read moreed it in the picture here https://imgur.com/a/1QZbPWBHi Rebecca,
Thank you for confirming.
This valve will basically tell you if there is a blockage in the machine the needs to be cleared....
How do I clean the dirt canister?
Hi Annie,
The canister can be gleaned out with a damp cloth or air compressor.
We do also recommend booking the machine in through Godfreys for servicing at least every 12 months....
Get an answer from our members and Hoover representatives
Details ·
| Category | Barrel Vacuum Cleaners |
|---|---|
| Price (RRP) | $299.00 |
| Bin Capacity | 1.75 L |
| HEPA Filter | Yes |
| Weight | 6.36 kg |
| Attachments | Combination Floor Head, Crevice Tool, Dusting Brush, Turbo Brush Floor Tool, Upholstery Tool |
| Type | Bagless |
| Cord Length | 5.7 m |
| Power | 1,100 W |
| Manufacturer Warranty | 1 year(s) |
| Manual | Download manual |
- GTIN13: 9326491590877
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Extra Information
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Hi,
Read moreRegards, The Hoover TeamWe are sorry to hear of the issues you are experiencing with your machine.
Please take your machine into your nearest Godfreys store, with proof of purchase, to be inspected further....