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Hoover Heritage 5210

Hoover Heritage 5210

MPN: H14120050
3.7 from 89 reviews · View Statistics
Listing monitored by Hoover

Reviews

3.0
4 reviews
5
(0)
4
(2)
3
(1)
2
(0)
1
(1)
  • Build Quality
    3.8 (4)
  • Value for Money
    3.0 (3)
  • Ease of Use
    3.8 (4)
  • Cleaning & Maintenance
    2.5 (4)
  • Product is used
  • Noise Level
    3.8 (4)
  • Pet OwnerYes · No (4)
  • Battery Life
    3.3 (4)
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Pen G.
Pen G.Sydney, NSW
  • Verified

This vacuum was the biggest mistake of 2020

published

The Heritage Vacuum is the child I never had - the suction is so poor that after vacuuming I then walk around my apartment picking up after it.
The opening of the vacuum is too wide so particles that the vacuum has attempted to suck into the mouth of the device fall out. The charging cable is also too short, so if you don't have any low to the floor power points you won't be able to charge it.
I downgraded from a faithful Dyson to save money and went to Hoover- do not make the same mistake I did. We all deserve clean floors, so treat yourself to anything but this vacuum.

Purchased in April 2020 at Godfreys Online Store for $199.00.

Build Quality
1/5
Value for Money
1/5
Ease of Use
1/5
Cleaning & Maintenance
1/5
Noise Level
3/5
Battery Life
3/5
Incentivised Review No
Product is used Weekly
Pet OwnerNo
Floor Type Carpet, Tiles and Wood
Hoover
Godfrey G.Hoover
Pen G.
Pen G.

HI Hoover team, Thanks for your response, however it still doesn't change the fact that the vacuum doesn't have enough suction to pick up even hair- I'd hardly call it a convenience machine given that minor detail...

Peter338
Peter338AU
  • 4 reviews
  • 2 likes

Perfect except for....

published

Purchased in February 2015 at Vacuum Spares for $149.00.

Build Quality
5/5
Value for Money
4/5
Ease of Use
5/5
Cleaning & Maintenance
3/5
Noise Level
4/5
Battery Life
4/5
Incentivised Review No
Product is used Weekly
Pet OwnerNo
Floor Type Carpet, Linoleum and Tiles
Tony
TonySydney, NSW
  • 13 reviews
  • 1 like

Good price and solid performance but you also get what you pay for....

published

Got this a couple of years ago and it has been a solid performer but with a few niggles. It is good on my timber and carpet floors but on carpet it can clog up a bit forcing the need to stuff fingers into the piping of the head to remove fluff. Cleaning out and emptying is a bit annoying and fiddly and the filter needs regular brushing out. The batter is not li. This is its biggest problem. I have looked after the battery carefully but it is starting to lose charge now and is not as long lasting or strong as it was. Something with auto off on charging would be better. For my first attempt at a cordless stick i must admit it has done pretty good for a $199 unit. I doubt you would be disappointed provided you accept its limitations.

Purchased in April 2017 at Godfreys for $199.00.

Build Quality
5/5
Value for Money
4/5
Ease of Use
4/5
Cleaning & Maintenance
3/5
Noise Level
4/5
Battery Life
2/5
Incentivised Review No
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet, Tiles and Wood
Laurenlola
LaurenlolaSouth East Queensland, QLD
  • 3 reviews

Great for the price if you clean it out well

published

Purchased in January 2017 at Godfreys for $99.00.

Build Quality
4/5
Ease of Use
5/5
Cleaning & Maintenance
3/5
Noise Level
4/5
Battery Life
4/5
Incentivised Review No
Product is used Several times a week
Pet OwnerNo
Floor Type Carpet and Tiles
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Questions & Answers

Margaret
Margaretasked

My Hoover 5210 vacuum cleaner
S dust cannister is jammed cannot open

1 answer
Hoover
Godfrey G.Hoover

Hi Margaret,
We are sorry to hear that the dust cannister is jammed.
We would recommend taking this into your nearest Godfreys store for further assistance by the staff.
Regards,
The Hoover Team

Nala N
Nala Nasked

can the filter in the canister be washed. Just purchased a new filter for my Heritage. Old was cardboard fibre, this seems plastic.

4 answers
Hoover
Godfrey G.Hoover

Hi Nala,
We do not recommend to wash the filter only dust off/tap out.
It is recommended to replace the filter every 6-9 months depending on use.
Regards,
The Hoover Team

Nala N
Nala N

thank you for your prompt reply. Can you tell me the material used in the filter? plastic paper?

Hoover
Godfrey G.Hoover

Hi Nala,
The filter for this machine is a HEPA filter, the inner part is made up of borosilicate fibers and the outer edge is plastic.
Regards,
The Hoover Team

Greg H.
Greg H.asked

Battery replacement: Ours has been great. Had for a few years now. After being on charge for long period, it only works for a few minutes and cuts out. Presume its the battery's use by date has expired.

2 answers
Peter338
Peter338

Being a long-time owner of the excellent 5210, I cant really comment on the battery other than suggest to let the battery go really really flat, then charge it and see what happens.

I was also going to suggest that you got your money's worth (you get what you pay for) and buy a new one for $90 from Godfreys, only to find out theyre now selling at $199! Or $188 plus $9 delivery on ebay!

Decisions decisions decisions is all I can say.

Hoover
Godfrey G.Hoover

Hi Greg,
Unfortunately replacement batteries for this machine are not sold separately, the come as part of the handvac assembly.
The handvac assembly is available for $99.95 through your nearest Godfreys store or over the phone with us by calling 1300 360 845.
Regards,
The Hoover Team

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Details

CategoryStick & Cordless Vacuum Cleaners
Price (RRP) $199.00
Bin Capacity0.4 L
HEPA FilterNo
TypeCordless
Running Time 20 min
Manufacturer Warranty1 year(s)
Release dateJuly 2012
ManualDownload manual
Visit official website
  • GTIN13: 9326491585279
  • MPN: H14120050

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