Hoover Ranger 5241

The robot vac was great – Well it hasn’t done a lot of work. after about 4 years of very minimal usage battery life became poor , won’t hold full charge from 90% down quite quickly and runs for 5 mins between charges at best. Cleans carpet very well , transitions from carpet to line smoothly. Since i set up pre programmed cleaning zones it simply stops mid zone with a bit… Read more

of a push reconnects to wiifi ( green light) again Just don’t know why. I’d like to make friends with it but seems all a bit hard. Could it just be its age? Has been looked after.

Good Vacuum – The Hoover ranger is a good entry level robotic vacuum cleaner. It does a pretty good clean and is gentle around furniture. The battery life deteriorates rapidly though, my vacuum is just over two years old and the battery only last 15 minutes. The zones also reset all the time. Overall it’s a good vacuum for the price you pay. Show details

Battery failure after 3 years no replacement, poor company response – Had a Hoover Ranger 5241 purchased in 2020 - after 3 years battery died. Neither Hoover nor Godfreys carry replacement batteries! ACCC advice spare parts should be kept for a reasonable time (for many companies this means 5-10years). Hoover consider less than 3 years reasonable! Tried to point out that this was unreasonable, but failed. … Read more

Following original post, Hoover Team made a price reduction offer on a new product. The offer was not acceptable (it included an already available sale price reduction) and no further movement by Hoover was received.

Very disappointed with Hoover, a long standing company with, prior to this issue, a reputation for quality products and service. Now consider them lacking customer concern and providing poor products - especially in current times of waste reduction. A perfect robot, apart from battery, now going to waste rather than lasting another 5 years or more!

Be very wary of Hoover products and check availability of spare parts after end of warranty.

2 years and then… – Everything was going well. My wife - happy. My dog - content. Myself - Jovial. Then after about 2 years it just stopped working effectively. It would just stop out of no where. I thought it was maybe the battery. So I buy another battery to tune of $75. Works even worse now. Save yourself the money and just buy yourself a cheap [Content Removed] to come clean your house once a week. Maybe someone [Content Removed]? Show details

Cleans well, app is crap, forgets maps often – So when the maps are there to create Zones it works reasonably well, gets stuck under chairs and if you move it even a few 10s of centermeters it gets confused and deletes the map or even if it gets stuck and it sleeps too long it also randomly deletes the map, doing a full clean just to get the map back is painful and we have finally decided to… Read more

retire it and get a new cleaner, luckily we only paid $299, can't imagine the buyers regret for $600 ☹️

I will avoid Hoover robo vacs in future

Hard floor genius – I purchased this robot vacuum after reading the Choice reviews. As per Choice it is excellent on hard floors, so has been ideal on our polished concrete floors. We never tried it on carpet except for the area rug. All up it has lasted 18 months to 2 years before the battery gave up. I have never ever been able to connect it to the internet… Read more

to set it up on a cycle, so that’s been a waste of time and effort. However to just turn it on and let it go, it does a great job getting into corners and along skirting.

I loved it while it worked! – This was great on my boards whilst it worked, I used it once a week alternative to a manual vacuum. I even recommended my mum and sister to buy one (which they did) I bought the Hoover due to their reputation for vacume cleaners. The internet was a nightmare to connect and once I had to change internet modems, I was never able to connect it… Read more

again but I was still able to use it without a problem so it didn’t worry me. FFW 2 years, and it will go for 4 minutes and 39 seconds before it completely runs out of battery. I expected to get more than 2 years out of a $600 product. I cannot find my receipt however, I doubt I would be in luck anyway as it’s just on 2 years old.

Hoover Ranger Extremely Disappointing – We purchased two Hoover Rangers a little over 2 months ago. Performs O.K. when working correctly, but has not been working correctly for many weeks due to many issues. Consistently loses WIFI, battery capacity has significantly deteriorated (less than half the capacity as they had at new), Does not return to home base. Virtually no Australian product support and spare parts non existent. Show details

Hoover Ranger Sucks – When I first bought the Hoover Ranger vac it worked fine for about 2 months, then occassionally the wifi would drop out but not straight away. Then I would spend hours trying to get it to reconnect, only for it to stay connected for up to 2 weeks. I finally took it back to store of purchase and they sent it off to be checked and came back working… Read more

for about 2 months and ever since it wont reconnect, that was beginning of January. I haven't seen an update to the app for over a year.

The Ranger, beats the Meile Scout and a quarter of the price... but – OK so I have the Meile Scout which is an absolute let down based on the app literally not working and having to register the vac EVERY time you use it, so it gathered dust and hadn't vaccumed for months. My sister and Mum both have the Ranger with rave reviews, so I brought this instead on sale. Hoovie as it is affectionately known as in my… Read more ·  2

house is more than adequate for the $250 price tag. I talked a friend into also buying one and she said its the best purchase she's made in years. He tends to get stuck a little bit but that cannot be avoided, but is fantastic for a quick whizz around and a tidy floor until you are able to vac.

Downside... the app only works on an iPhone so if you don't have one, do not waste your money. It also takes a bit of effort, so prepare for this to maybe take a couple of days and some perseverance to get it up and running. Hoovie is now linked to my daughters iPhone. By all appearances Hoover are aware of this, but months have passed and they still haven't rectified the issue. I'm assuming purely as this model is superseded? But you still need to offer a service for a product your customers have purchased!

Hoovies runs Monday to Friday, on floorboards and carpet.

The question is, would I buy another one? Yes. But only this brand as the other one I've had was terrible.

So 1 month of warranty left and the battery has died. It may be a standard thing with these as my sisters did the same. Hers was out of warranty. Pick mine up after Christmas with a very quick turnaround (1 week) which I couldn’t be happier with being Christmas.

I’m missing my girl terribly, but not sure I could pay the 2k which is the going rate of the new ones

Good when it works - the app is a major let down! – The robot itself works well, cleans efficiently and intelligently maps out your floor plan. Unfortunately the Hoover Ranger app is a complete failure. The app no longer opens at all after updating my phone to Android 12 - very poor support from Hoover - they haven't updated the app in 10 months and I'm doubtful they're going to be fixing it… Read more

anytime soon. So now I can't control the robot at all with my phone so no zone cleaning, scheduled cleans, spot clean etc.

I wouldn't recommend buying this robot vacuum due to the poor app support from Hoover. I have already returned the product to Godfreys and I'm still waiting for a resolution (hopefully a refund).

Take a look at all the reviews on the Google Play store about this app and see for yourself just how bad it is.

Hoover if you're reading this please FIX THE APP IMMEDIATELY.