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Hoover Smart R1 T4012
johnnoSouth East Queensland, QLD
- 3 reviews
- 5 likes
Useless, worst vacuum ever.
I bought this vacuum from Godfreys and can't believe they sell this product with a straight face. Hopeless, no suction on any surface, never will buy a hoover again, absolute trash.
1 comment
JohnnyDSouth East Queensland, QLD
- 4 reviews
- 1 like
Piece of garbage lost suction after about 4 uses
I'm getting a little tired of these products which presumably come from China and are not made to what we used to call reliable standard in the western world. 4 uses and the suction was fine. Then it got extremely weak, and cleaning out the filter didn't help at all. I understand it is at the low end of the price range, but you tend to hope for at least a couple of years' use of things you buy, not a couple of months.
Purchased in January 2020 at Godfreys Physical Stores for $130.00.
3 comments
Godfrey G.Hoover
Hi Johnny,
We are sorry to hear of the issues you are experiencing with your machine.
We would also recommend to check for blockages in the foot, rod, hose and canister and the suction dial on the machine between the on/off and cord retract buttons....
I checked for blockages. This is the second dud I have bought from your store. Last one was a similar story. You need to stop importing from China, although maybe no other country remembers how to mak...
Read moree vacuum cleaners after so much reliance on cheap merchandise. Rest assured I will be taking the machine to your store, which, since reading these other reviews, I have discovered sold me this thing after long being aware this unit was very problematic. We're going to have a problem if I don't get a full refund or a replacement with a more reliable product, and you aren't getting another cent out of me either way.Godfrey G.Hoover
Hi Johnny,
No worries, just take the machine into your nearest store for further inspection.
Keep in mind that the warranty on the machine is a repair, replacement or refund warranty as per the ACCC....
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VickySydney, NSW
- 2 reviews
Design issues
I purchased this vac a little over 2 weeks ago so it is early days. So far, it has done a good job on my very old carpet and hard floors, but I have issues with the design. The "handle" is too low, the hot air blowing upwards is very annoying and, as a right-handed person (like most people), I don't understand why the power button is not on the inside instead of the outside of the barrel.
Purchased in March 2019 at Godfreys Physical Stores for $199.00.
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Angela Burdett-couttsSydney Surrounds, NSW
Absolutely worst vacuum ever!!!! If I could would rate it -5 stars
This is the absolutely WORST vacuum I have ever used in my life!!!!!! and I also bought it at Godfreys!! It is such a con and has amazing suction in the store when it is completely clean and dust free. As soon as the hepa filter comes into contact with dust a noise is made in the vacuum and the suction turns to NO suction. You will need to clean it every 30 seconds and then it will suck well for about 20 seconds. HA HA it is really hilarious owning this vacuum. I've never felt so annoyed when vacuuming and I hate such a bad design but I mus...
Read moret say the con is in how well it sucked in the store. It takes so much longer the you need to clean the vacuum every 20 seconds. Once it meets dirt it turns to total crap. HATE this vacuum and now also have lost faith in purchasing a vacuum at Godfreys.Purchased in November 2019.
1 comment
Godfrey G.Hoover
Hello Angela,
We would recommend to have the machine booked in through your nearest Godfreys store for further inspection just to make sure there are no faults with the machine.
Please feel free to contact us on 1300 360 845 to discuss further....
KarenPerth, WA
- Verified purchase
I was Sold a dud!
I was sold this vac at godfrey’s. I have a small house and no pets and this vac can’t cope with it’s job. I have to empty and clean it EVERY time I use it and it clogs EVERY time I use it. Worst vac I’ve ever wasted good money on! I’m extremely disappointed.
Purchased in November 2018 at Godfreys Physical Stores for $199.00.
3 comments
Godfrey G.Hoover
Hello Karen,
We are sorry to hear you are not happy with your purchase.
We would recommend to have the machine booked in through your nearest Godfreys store for further inspection just to make sure there are no faults with the machine....
Thanks for the reply Hoover Team but I’m left feeling as though I’m being treated like I’m a little light on common sense by your answer. I clean the vac before I use it and the filter is kept up to s...
Read moretandard, as was recommended by the salesperson who sold it to me. What it comes down to is that I believe that it’s a badly designed vac and I’m very disappointed with it.Godfrey G.Hoover
Hi Karen,
We would recommend to have the machine booked in through your nearest Godfreys store for further inspection just to make sure there are no faults with the machine.
Please feel free to contact us on 1300 360 845 to discuss further....
RaymondMount Morgan Queensland Australia
- 2 reviews
- 1 like
Hoover smart R1 bagged vacuum? Be smart Don't buy it
To date, this is the Worst vacuum cleaner I ever bought I am replacing bags when they are barely 20% full I have 3 dogs 1 large mixed breed 1 Chihuahua 1 Yorkshire terrier and suction is Bad, full suction is barely half of an old Volta I had for years. It takes far longer to clean house and now the wife has started Dialysis has a Pacemaker/Defibrillator and waiting for another Shoulder and Knee replacement so is unable to much so I am to Clean house, Washing etc look after gardens, Mow the Yard and do Renovations on top of it all. I'm on disability So I need things to work properly though unfortunately not the Hoover Smart R1 Bagged Vacuum cleaner I'll never buy another Hoover
travelmate37Sydney, NSW
- 3 reviews
- Verified purchase
Time will tell
My disclaimer: I loved my Nilfisk coupe- but it died and couldn't be saved.
Bought this as a replacement. It seems to have plenty of suction (it is brand new) and accessories. I don't know if it is because it is bagless, but it would be awesome if the smaller vacuum head accessories could be stored on the unit (like the Nilfisk). I can also see the lack of an adjustable handle being a nuisance.
I will update this review as time goes on and I use the unit more.
27 Jan 2019 - update as promised
Needs a proper handle
This is my only sugg...
malcolmGreater Melbourne (Metropolitan), VIC
- 7 reviews
- 7 likes
it sucks
i have been an industrial designer for the first thirty years of my career and i loath products that just fail, fail, fail,.
Essentially, the ducting in the bagless container is tortuous and restrictive to air flow, robbing the machine of valuable suction efficiency not to mention the conical filter which is very restrictive and poorly conceived, filling quickly with grog and fluff which has no hope of getting through the fine grate to the main chamber. Tthe wand dropping out all the time cannot be solved with wondrous ways to push fit the joi...
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Boo
- 3 reviews
- 1 like
- Verified purchase
High maintainance filters
Just purchased this vac and happy with the performance and easy to use but wish I had known the filters need cleaning after each use, the sales person did not mention that, our old vacuum was a dyson that only needed filters to be washed periodically, power lead could be longer too
Find out how Hoover Smart R1 T4012 compares to other Barrel Vacuum Cleaners
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Liam JSydney Surrounds, NSW
- 8 reviews
- 2 likes
Cheap vacuum, but doesn't last.
This vacuum is great for small homeowners who don't want to spend large amounts on vacuums. However, I don't think it is suited for large homes. It is annoying having to walk around unplugging and plugging back in again. The vacuum also loses suction after a while. Otherwise, it is a good vacuum.
Harry FoodTechAuckland
- 7 reviews
- 6 likes
Good, could do with a handle
Bought this from Godfrey's about a year ago, great suction, good effect on most surfaces, the bags are expensive but a real pain when needing to lift it to vacuum something high. The bags are also a bit expensive, and fill up quite quickly. I'm meant to write fifty words or so..
theresaVictoria
- 11 reviews
- 4 likes
Was great, but not for cleaning the vacuum itself
Bought this 2 years ago at GODFREYS. They were cheap and was really doing good. Great suction power and performance. They are light weight and easy to carry and manuever, but theyre a little bit noisy. I guess it is hard to find a vacuum that is quiet..lol! Everything was great with this vacuum not until we realized that it is not getting all the dust anymore and we realized because the Telescoping Wand Assembly and the Power Nozzle Assembly are full of hair and dust. We managed to clean the Power Nozzle Assembly but not the Telescoping Wand Assembly. We send them to GODFREYS but they didnt really clean it. From then, it is not suctioning well anymore. I hope the Telescoping Wand Assembly is easy to clean as well so it can last long.
Sarah SmithMelbourne
- 6 reviews
- 1 like
Good product under $300!
Good product under $300 dollars from godfreys it vacuums well down side is sfter every use almost i have to pull out all the stuff that gets stuck inside and it can get loud at times other than that its good if you have a small place to clean up.
JtrainAdelaide
- 6 reviews
- 6 likes
Wouldnt give it away USELESS
This thing needs a disassemble & all filters & parts thoroughly cleaned for every use. Did the whole thorough clean of it yesterday, I then vacuumed the tiled floor for 5 mins & it wasnt picking anything up so i put my hand over end of pipe & on max there was zero suction. Should be recalled because its total junk. Had a bagged hoover once before that wasnt great, but this thing is pure garbage.
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DeanoPerth, WA
- 6 reviews
- 4 likes
Rubbish
Had this vacuum cleaner for 3 month. Absolutely bucket of rubbish. Does not pick up fluff, cotton or my girls hair from carpet. Really got conned by the salesman at Godfreys stating it was one of their best sellers!!!!!! What a joke.... Under any circumstances do not buy. Don't even accept if free it will do your head in.......
Find out how Hoover Smart R1 T4012 compares to other Barrel Vacuum Cleaners
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I agree with all the other reviews, this cleaner does not pick up dust, I can see the dust
I fully agree with all the problems other customers have had with this machine, very disappointed with it, respectfully; Hoover you should not sell bagless cleaners if you know they don't do the job they are meant to do. I only have a small unit to vacuum; I would hate to try to clean a large house with it.
Worst vacuum ever
Everything said about this vacuum is true, does not pick up anything, tube constantly falls out, extension cord is very short. Its almost like you vacuum and then have to turn around and do it again. It picks up very little and its not like I even have carpet. All wood floors with one rug. Trying to complain to Godfreys is pointless...a generic response from their homepage and then your comment is deleted. Awful awful cleaner, do not buy this or anything from Godfreys.
Worst vacuum I have ever brought
There is no auction in this 6 month old vacuum. In our 4 bed house with only bedrooms being carpeted and the rest are floating floors, I have to empty the filter and catcher four times and even then I have to use the nozzle directly to pick up fluff and hair off the floor.
Worst thing I have ever brought and was strongly encouraged by godfreys to buy this one.
Dani
- 10 reviews
- 4 likes
Wish I never bought it
Was talked into this by godfreys after my last vacuum stopped working. It has very average suction, and struggles to pick up pet hair from carpet and furniture. The cord is quite short meaning i have to unplug to reach different areas of my house. Bag size is also very small. regret buying this!
Hoover Smart is a terrible hoover
No suction. It will not pick up anything. My home looks worse after hoovering. Full of dust. Short lead. Do not buy this hoover, it is a health hazard. Have tried to complain, Hoover just do not care. So noisy. I would rather have old hoover back which was 10 years old.
Questions & Answers
Davidasked
Please suppy dimentions of Hoover smart vacuum cleaner.
Cheers David
1 answer
Godfrey G.Hoover
Hi David,
The dimensions of the barrel of this machine are: H 25cm, W 35cm, L 45cm and weight 9.2kg.
Regards,
The Hoover Team
Carolyn Pasked
Could you please let me know what year this model was first manufactured?
2 answers
Godfrey G.Hoover
Hi Carolyn,
Is this a machine you have? If so, can you please let me know your serial number of your machine?
If not, please advise and we can follow up.
Regards,
The Hoover Team
Godfrey G.Hoover
Hi Carolyn,
This machine was first released 06/2012.
Regards,
The Hoover Team
Cathy A.asked
My parents have a Hoover All Rounder T4012. They didnt know about the filters and collection chamber in the main barrel. Long story, short - I discovered this and emptied it and cleaned the grey sponge filter. They dont have the manual. I need to know how to put it back together properly. Thanks
No answers
Details
Category | Barrel Vacuum Cleaners |
---|---|
Price (RRP) | $199.00 |
Bin Capacity | 2 L |
HEPA Filter | Yes |
Type | Bagless |
Cord Length | 6.5 m |
Power | 1,800 W |
Manufacturer Warranty | 2 year(s) |
Release date | June 2012 |
Manual | Download manual |
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Godfrey G.Hoover
Hi Johnno,
Read moreLoss of suction is usually caused by a blockage in the machine, blockages can occur in the head, rod, hose, canister and filters, we would recommend to check these areas. Please also keep in mind that filters are recommended to be replaced every 6-9 month depending on use. If you are unable to locate any blockages or are still experiencing issues we would advise to take the machine into your nearest Godfreys store for further inspection and to discuss your options. Regards, The Hoover TeamThank you for taking the time to provide your feedback.
We are sorry to hear of the issues you are experiencing with your machine....