Worst StickVac in the market. Replaced Motorhead
I have been using this for just over an year and believe me I have replaced motorised Power head 2 times (1 Original and 1 more) and its broken again. So I have been asked to replace the power head again as there is no warranty. Unbelievable!!
Battery life is good! Easy to use and does the job. But can't spend %50 after every 3 months on $200 vaccumm
Purchased in May 2019.
Starts off great then goes downhill
I've had this for about 2 years - initially it worked quite well on my small house of mostly floorboards and tile. It is reasonably lightweight, easy to use and easy to empty. However, gradually over time, it lost power - to the point that now it won't work at all through the main head. I can only use it as a hand vac and even then its not very powerful. Because of the design, mess is only sucked up directly from under the centre of the device which makes cleaning corners and tight spaces impossibly hard. I was planning on keeping it just for the hand vac, but since you can only charge it when connected to the main unit, that isn't much help to me. I certainly wouldn't repurchase.
Happy with Hoover
I am truely surprised at the poor reviews of the Hoover Ultrapower Stickvac !
I have bought 2 and find that they are really great . Ergonomically they are terrific to use and manage to pick up so much dog hair
When the battery degraded I just bought the replacement part which was around $90 ? I think.
Not necessary to replace the whole unit . As good as any fancy and hugely expensive Dyson equivalent whose battery life I believe isn’t that much better
From good to inconveniently bad
I've had this vac for over 2 years and in that time, the head has been replaced twice! It's a faulty design. The wires that travel to the head become severed after a lot of use. Now that's it's out of warranty, the only solution i could find to prevent this from happening again is to tape the head to the stick in order to stop it from rotating..this is not ideal.
Secondly, the battery life becomes depleted to the point where it's no longer usable. Godfreys suggest replacing the entire motorised vac! Ridiculous and a waste.
I suggest you buy one like the ryobi or bosch that has a removable battery.
Dont buy one.
Using on 2 x small low profile carpeted rooms. 2 x wooden floors and 1 x tiled section. 6 mths old and roller stopped again. Would be happy for a refund. Flimsy product and poor performance.
Purchased in November 2019 at Godfrey Blacktown for A$299.00.
hoover ultrapower stick vac
Used on carpets and is effective, the battery needs to be completely drained before recharging. If not the charge time will degrade to zero over 6-18 months.
Filter can be rinsed out by the outside hose and then let dry in the sun- then reuse. Alternatively every 1-2 years get a new one. I use this cleaner 3 times a week and now I know after a battery replacement to keep using it multiple times without recharging it should last a lot longer.
Owned since Aug 2018 and new battery July 2020.
Also clean out brush head at least monthly- hair really gets caught up in there.
Jason Newcastle NSW
Purchased in August 2018 for A$299.00.
Disposable item not worth the price of repair
Where to start with this thing. Firstly, the suction is abysmal in the upright config. If not for the motorised roller, nothing heavier than chalk dust would be moved. Tested without the roller and 1cm x 1cm squares of paper was like velcro on carpet. Funnily, the exhaust from the unit is what actually moved most pieces.
Second would be the amount of dust that made its way into the motor/battery housing. This was obviously known to happen because the internals were covered with protective foam, which also drastically hindered cooling. Feeling...air coming from the handle and seeing dust being exhausted is what led me to disassemble it. Last and most importantly is the battery pack. Wow what a failure this was. I'm quite aware how the chemistry of these cells work. I know they have a finite number of charge cycles, they are not something you just store and forget, they need to work together since the whole pack is only as strong as the weakest cell, but to get such a short life with such little use is ridiculous, especially when I have other quality cells that still function after 3 years and much harder use. I wouldn't recommend this unit at any price.
Purchased in April 2019.
Worked well for a year then the battery completely degraded, providing power only for 2-3 minutes maximum. I wouldn't recommend this to product based on the faulty battery, also I couldn't find replacement handvac/battery assemblies online.
Junk after 6 months
When I first bought the Hoover it was fantastic. Lightweight, easy to use, and it did a good job. I was very happy with my purchase.
Fast forward 6 months, and it is completely useless and won't pick up anything. $300 waste of money.
I bought it in July 2019, it's now March of 2020 and it's been junk for a while.
If you buy it, it'll start off well and then progressively get worse to the point of being unserviceable. Save your money and get something that'll last
Hoover 5022 worked well for 2 years but recharge is now effective for 10 minutes use
I purchased this Hoover 5022 from Godfreys 2.5 years ago and it worked well until about 3 months ago and since then recharge has become less and less effective indicating the battery is in the death cycle. There is no mention whatsoever in the manual as to what you do when the rechargeable battery no longer charges nor any mention of a replacement spare part in the form of the battery.
This vacuum is good but... only for few months!!
I bought this vacuum last year and have been using this only for few months after I bought it. Then it didn't suck, only the hand vacuum one did. Luckily I still got the warranty, I returned it to Godfreys for service and then it worked well after service but then it didn't work for the second time again.. and only using it for few weeks after service. I thought I bought this vacuum because its light vacuum and I live in 3 storey house. Wasted $300 for this crappy vacuum, then I bought $29 vacuum from Big W, it works well than the expensive one. I am very disappointed with this product, not cheap but not working well.
Can't live without this
Bought this because we have a dog in the house and want to keep the house clean. Was always slack to vacuum before getting this, now everyone in house picks it up to vacuum. Does a great job, easy to clean, has a light for dark hard to reach spaces. Great battery life. Highly recommend.
Handy for quick cleaning
I purchased this vacuum with the sole purpose of using it in between thorough house cleaning. Happy with the purchase as it picks up dust very well. The in built light is useful to see all the dust particles. It’s a very light weight vacuum which makes it easy to manoeuvre. The only complain I have is the design of placing the hand vacuum in the centre which makes it difficult to reach to every crook and corner of the house. As per the battery it runs for about 40 minutes on full speed. As I use it in between vacuums the run time seemed sufficient. Used on tiles and carpets.
Waste of money
Hard to empty
Can't get into corners
Just pushes dirt around
Dumps what it has sucked up somewhere else in house
It is infuriating to use because it is so bad
Used mostly on wood and some carpet.
Purchased in July 2018 at Electrolux dealer for A$250.00.
- Verified purchase
Perfect for our needs.
Purchased this as a replacement for our heavy and not user friendly older machine and haven't looked back. Lightweight, easy to use and we can vacuum our 2 bedroom apartment in half the time it used to take. No annoying cords to get in the way or trip over. I don't have to unplug the machine to go into different rooms.
Has a light in front to easily see under beds or behind furniture. Has a handy pop out smaller dustbuster vac to do the couch & ottomans or around skirting boards.
On a single charge I can do the whole unit in one go. We use this...
- Verified purchase
Good lightweight stick vacuum
I use this stickvac on the carpets in the bedrooms and it does a great job. It is very lightweight and easy to push. It has a long handle which is good for me as I am relatively tall and I don't find myself bending forward and putting pressure on my back. I have two cats and it manages to pick up most of their hair and nail sheddings. People with arthritic fingers may find unclamping the dust cassette difficult as it takes quite a deal of pressure to press on either side of the casing. I purchased the stickvac in June 2018 and it has not missed a beat.
Purchased in June 2018 at Godfreys Mount Ommaney for A$29.00.
Useful but not efficient
Battery time is plus and work good but do not pick up from corners of floor.
But in 2 yr warranty period I had brush head replaced three times. After 2 yrs the folding of stick stopped working. And now finally in 3 yrs suddenly the machine completely stopped working. I brought back to godfreys and is told i need to buy a new handheld part of it that may take weeks to come.
I wish I have had spent more and buy a good one.
Handy little creature
Best feature- the dust buster I use it for my mattresses and soft furnishings.
Be sure when you clean it out to remove the smaller filter inside the dust catcher as this gets clogged with fine particles and ultimately affects the suction of the cleaner.
I’ve had mine for 18 months and although I have a spare filter I haven’t had to change it as yet. No problems with it and battery life can get me a quick go over of my whole house.
It doesn’t have the suck of my Miele cat and dog but then I wouldn’t expect it to. It’s lighter and has less power. All in all I’m happy with my purchase. For $ 200 it’s good value.
Light and easy to manouvre.
Excellent on wooden floor and also very good on short pile carpet.
Picks up everything including cat hair that conventional vacuum doesn't cope with.
Always charged ready to go.
Questions & Answers
Would any of your kind self share battery run time in low power setting and max power setting? Cheers
The Hoover Ultra Power has a runtime of up to 45 minutes, this is on the low power setting as a stickvac, on high power you should be getting around 20 minutes.
These times can depend on the type of flooring you have.
The Hoover Team
Hi I have a hover ultra power vacuum stick the problem that it is doing is when you turn it on the led lights go as you are vacuum they just turn off any idea
Check and see if the brush also stops moving. If so it is most likely the wire connection that is begining to fray. Unfortunately this is a design fault that is caused by the rotating head.
Hoovers recommendation is to buy a new head (which will in time fail as well) or you can do what they suggested to me and not use it as much.. Hope this helps
Purchased Hoover ultra power for at least 2 years from Godfrey and just recently the led lights are no longer working to see in dark areas, can these be replaced?
We would recommend taking the machine into your nearest Godfreys store, with proof of purchase, to be inspected as the fault may not be in the head, this may be caused by a connection issue or the PCB.
The Hoover Team
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