I am very disappointed from the first day of use. Head go up every 10second so I had to push it back. Handle also go twisted too much, my wrist get hurts. Only a week so far, I am considering to return to previous brand.
Purchased in April 2021 at Godfreys for $299.00.
The reviewer stated that an incentive was offered for this review
Not Hoover’s finest appliance
Looks great poor suction sent as replacement for much loved Ultra Performer.
Hand vac hard to use nozzle at the back of unit so doesn’t get into corners.
Purchased in November 2020.
I am sorry to give such a bad review of this but this thing would not pull the skin off a rice pudding. If you want this for dog or cat hair don't buy it. And the hand held part. Totally useless for anything. It may be ok for small jobs but I don't think so. Worst purchase I have ever made. Thankfully I still have the old vac. It may be old and falling apart but it is still 1000% better than this thing.
Purchased in September 2020 at Godfreys for $420.00.
Agree with details of negative reviews here. Suction power was always questionable, and in less than 2 yrs, battery lifespan went down to 5 min, and quickly thereafter nothing. Was only told thereafter that battery life is approx 18mo to 2 yrs (ie just when the warranty runs out). Sending for inspection costs approx $60 and new battery approx $90. Who wants to do that every 2 years.
Purchased in August 2018 at Godfreys Physical Stores for $279.00.
Very poor design. Don’t waste your money !!!!
Am on my third machine. Very poorly designed. Initially purchased 2017. Died soon after purchase. Took many weeks to get assessed received new machine. Then April 2108 roller stopped working. Received new power head. Now will only work If going straight not to the right. Saw review Carl wrote which indicated wiring can get worn out. This seems to be the case in my experience with this machine. Have barely used over the past year as I purchased LG upright vacuum. So have definitely NOT over used machine. Only redeeming feature is the light.
Wiring needs to be better protected. But would definitely NOT recommend this machine. Really annoyed that I wasted $300.
Purchased in January 2017 at Godfreys for $299.00.
Poor performer and it only get worse
Being factual and objective in this review, this may come across the wrong way but i never blown away with the power even on hard floors which is where it’s mainly used for sucking dog hair. Hardly a tough ask.
LEDs on powerhead are nice functional touch.
Over 24 months, the battery life dramatically dropped away with it only being usable now for 5 minutes.
Dust canister VERY small.
Dust canister And filter needs to be very clean for it to work an area in one or two passes.
Corners and skirting performance was never good.
Clip out Hand vac Is pretty useless as a hand vac so the whole vacuum would be even more disappointing without the power head.
Purchased in February 2019 at Godfreys for $299.00.
Worst StickVac in the market. Replaced Motorhead
I have been using this for just over an year and believe me I have replaced motorised Power head 2 times (1 Original and 1 more) and its broken again. So I have been asked to replace the power head again as there is no warranty. Unbelievable!!
Battery life is good! Easy to use and does the job. But can't spend %50 after every 3 months on $200 vaccumm
Purchased in May 2019.
Starts off great then goes downhill
I've had this for about 2 years - initially it worked quite well on my small house of mostly floorboards and tile. It is reasonably lightweight, easy to use and easy to empty. However, gradually over time, it lost power - to the point that now it won't work at all through the main head. I can only use it as a hand vac and even then its not very powerful. Because of the design, mess is only sucked up directly from under the centre of the device which makes cleaning corners and tight spaces impossibly hard. I was planning on keeping it just for the hand vac, but since you can only charge it when connected to the main unit, that isn't much help to me. I certainly wouldn't repurchase.
Purchased at Godfreys Physical Stores.
Happy with Hoover
I am truely surprised at the poor reviews of the Hoover Ultrapower Stickvac !
I have bought 2 and find that they are really great . Ergonomically they are terrific to use and manage to pick up so much dog hair
When the battery degraded I just bought the replacement part which was around $90 ? I think.
Not necessary to replace the whole unit . As good as any fancy and hugely expensive Dyson equivalent whose battery life I believe isn’t that much better
Purchased at Godfreys.
From good to inconveniently bad
I've had this vac for over 2 years and in that time, the head has been replaced twice! It's a faulty design. The wires that travel to the head become severed after a lot of use. Now that's it's out of warranty, the only solution i could find to prevent this from happening again is to tape the head to the stick in order to stop it from rotating..this is not ideal.
Secondly, the battery life becomes depleted to the point where it's no longer usable. Godfreys suggest replacing the entire motorised vac! Ridiculous and a waste.
I suggest you buy one like the ryobi or bosch that has a removable battery.
Purchased in October 2017 at Godfreys for $260.00.
Dont waste your money!!
I use this vacuum on tiles and on a rug in my lounge room. It has trouble sucking up just a few crumbs. I do not recommend this product at all.
Dont buy one.
Using on 2 x small low profile carpeted rooms. 2 x wooden floors and 1 x tiled section. 6 mths old and roller stopped again. Would be happy for a refund. Flimsy product and poor performance.
Purchased in November 2019 at Godfrey Blacktown for $299.00.
hoover ultrapower stick vac
Used on carpets and is effective, the battery needs to be completely drained before recharging. If not the charge time will degrade to zero over 6-18 months.
Filter can be rinsed out by the outside hose and then let dry in the sun- then reuse. Alternatively every 1-2 years get a new one. I use this cleaner 3 times a week and now I know after a battery replacement to keep using it multiple times without recharging it should last a lot longer.
Owned since Aug 2018 and new battery July 2020.
Also clean out brush head at least monthly- hair really gets caught up in there.
Jason Newcastle NSW
Purchased in August 2018 for $299.00.
Disposable item not worth the price of repair
Where to start with this thing. Firstly, the suction is abysmal in the upright config. If not for the motorised roller, nothing heavier than chalk dust would be moved. Tested without the roller and 1cm x 1cm squares of paper was like velcro on carpet. Funnily, the exhaust from the unit is what actually moved most pieces.
Second would be the amount of dust that made its way into the motor/battery housing. This was obviously known to happen because the internals were covered with protective foam, which also drastically hindered cooling. Feeling...air coming from the handle and seeing dust being exhausted is what led me to disassemble it. Last and most importantly is the battery pack. Wow what a failure this was. I'm quite aware how the chemistry of these cells work. I know they have a finite number of charge cycles, they are not something you just store and forget, they need to work together since the whole pack is only as strong as the weakest cell, but to get such a short life with such little use is ridiculous, especially when I have other quality cells that still function after 3 years and much harder use. I wouldn't recommend this unit at any price.
Purchased in April 2019.
Worked well for a year then the battery completely degraded, providing power only for 2-3 minutes maximum. I wouldn't recommend this to product based on the faulty battery, also I couldn't find replacement handvac/battery assemblies online.
Questions & Answers
Hello. My ultra power stick vac won't charge in the charger.
The battery light flashes then turns off again even though its in the charger and even though I've changed the power points.
We are sorry to hear of the issues you are experiencing with your machine.
This may be an issues with the charger, battery or PCB, we would recommend taking the machine and charger into your nearest store, with proof of purchase, to be booked in for further inspection and resolution.
The Hoover Team
hoover ultra power vacuum won't turn off unless you take the battery casing out of its holder
We are sorry to hear that you are having issues with your machine.
There may be a fault with the PCB, we would recommend taking the machine into your nearest Godfreys store, with proof of purchase, for further inspection.
The Hoover Team
We have only had the vac since Xmas and it is not working. The blue light at the front is flashing when switched on.
It sounds as through there may be an issue with the charger, battery or PCB.
As the machine is under warranty , we would recommend taking your machine into your nearest Godfreys store, with proof of purchase, for further inspection and repair or replacement as needed.
The Hoover Team
Get an answer from our members and Hoover representatives
|Category||Stick & Cordless Vacuum Cleaners and Handheld Vacuum Cleaners|
|Bin Capacity||0.25 L|
|Running Time||45 min|
|Manufacturer Warranty||2 year(s)|
- GTIN13: 9326491596695
Other Handheld Vacuum Cleaners
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