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Hoover Ultra Power 21.6V 2-in-1 StickVac
MiyaSouth East Queensland, QLD
Poor product
I am very disappointed from the first day of use. Head go up every 10second so I had to push it back. Handle also go twisted too much, my wrist get hurts. Only a week so far, I am considering to return to previous brand.
Purchased in April 2021 at Godfreys for $299.00.
1 comment
The reviewer stated that an incentive was offered for this review
Jo H.Greater Melbourne (Metropolitan), VIC
Not Hoover’s finest appliance
Looks great poor suction sent as replacement for much loved Ultra Performer.
Hand vac hard to use nozzle at the back of unit so doesn’t get into corners.
Very disappointed.
Purchased in November 2020.
1 comment
Godfrey G.Hoover
Hi Jo,
We are sorry to hear of any issues you are experiencing with your machine.
The main cause for loss of suction is a blockage, we recommend to check the filter, canister, brush and neck of the ma...
Other Handheld Vacuum Cleaners
Diggy.Perth, WA
- 2 reviews
Poor performer and it only get worse
Being factual and objective in this review, this may come across the wrong way but i never blown away with the power even on hard floors which is where it’s mainly used for sucking dog hair. Hardly a tough ask.
Ergonomics ok.
LEDs on powerhead are nice functional touch.
Over 24 months, the battery life dramatically dropped away with it only being usable now for 5 minutes.
Dust canister VERY small.
Dust canister And filter needs to be very clean for it to work an area in one or two passes.
Corners and skirting performance was never good.
Clip out Hand vac Is pretty useless as a hand vac so the whole vacuum would be even more disappointing without the power head.
...
Purchased in February 2019 at Godfreys for $299.00.
1 comment
Godfrey G.Hoover
Hi,
We are sorry to hear of the suction and battery issues you are experiencing with your machine.
We will be happy to assist you with any issues, however, for this the machine will need to be taken i...
Find out how Hoover Ultra Power 21.6V 2-in-1 StickVac compares to other Handheld Vacuum Cleaners
Know better, choose better.
Prashant D.Greater Melbourne (Outer), VIC
Worst StickVac in the market. Replaced Motorhead
I have been using this for just over an year and believe me I have replaced motorised Power head 2 times (1 Original and 1 more) and its broken again. So I have been asked to replace the power head again as there is no warranty. Unbelievable!!
Faulty design.
Battery life is good! Easy to use and does the job. But can't spend %50 after every 3 months on $200 vaccumm
Regards,
Prashant
Purchased in May 2019.
1 comment
Godfrey G.Hoover
Hi Prashant,
We are sorry to hear of the issues you are experiencing with your machine.
The Hoover Ultra Power comes with a 2 year warranty....
ChristineGreater Melbourne (Outer), VIC
Happy with Hoover
I am truely surprised at the poor reviews of the Hoover Ultrapower Stickvac !
I have bought 2 and find that they are really great . Ergonomically they are terrific to use and manage to pick up so much dog hair
When the battery degraded I just bought the replacement part which was around $90 ? I think.
Not necessary to replace the whole unit . As good as any fancy and hugely expensive Dyson equivalent whose battery life I believe isn’t that much better
Purchased at Godfreys.
1 comment
Godfrey G.Hoover
Hi Christine,
Thank you for taking the time to provide your feedback.
We are glad to hear that you are happy with your purchases and that this machine suits your needs....
CarlGreater Melbourne (Inner), VIC
From good to inconveniently bad
I've had this vac for over 2 years and in that time, the head has been replaced twice! It's a faulty design. The wires that travel to the head become severed after a lot of use. Now that's it's out of warranty, the only solution i could find to prevent this from happening again is to tape the head to the stick in order to stop it from rotating..this is not ideal.
Secondly, the battery life becomes depleted to the point where it's no longer usable. Godfreys suggest replacing the entire motorised vac! Ridiculous and a waste.
I suggest you buy one like the ryobi or bosch that has a removable battery.
Purchased in October 2017 at Godfreys for $260.00.
2 comments
Godfrey G.Hoover
Hi Carl,
We are sorry to hear of the issues you are experiencing and that you are not happy with your purchase.
Unfortunately over time batteries will need to be replaced, timing on this will depend on usage....
Thank you for your reply.
Whilst it is cheaper for a hand vac replacement, it does not suitably address the issue. It seems very irresponsible to make a hand vac redundant due to batteries not being a...
KatieSouth East Queensland, QLD
- 2 reviews
- 3 likes
Dont waste your money!!
I use this vacuum on tiles and on a rug in my lounge room. It has trouble sucking up just a few crumbs. I do not recommend this product at all.
1 comment
Godfrey G.Hoover
Hi Katie,
We are sorry to hear of the issues you are experiencing with your machine.
There may be a blockage in the machine, we would recommend to check the brush, filters and neck of the machine, the...
Glenn P.Palmerston, NT
- 2 reviews
Can't live without this
Bought this because we have a dog in the house and want to keep the house clean. Was always slack to vacuum before getting this, now everyone in house picks it up to vacuum. Does a great job, easy to clean, has a light for dark hard to reach spaces. Great battery life. Highly recommend.
Purchased in May 2017 at Godfreys Physical Stores for $320.00.
Other Handheld Vacuum Cleaners
BiaGreater Melbourne (Inner), VIC
- 2 reviews
Useful but not efficient
Battery time is plus and work good but do not pick up from corners of floor.
But in 2 yr warranty period I had brush head replaced three times. After 2 yrs the folding of stick stopped working. And now finally in 3 yrs suddenly the machine completely stopped working. I brought back to godfreys and is told i need to buy a new handheld part of it that may take weeks to come.
I wish I have had spent more and buy a good one.
Purchased in December 2016 at Godfreys for $250.00.
Find out how Hoover Ultra Power 21.6V 2-in-1 StickVac compares to other Handheld Vacuum Cleaners
Know better, choose better.
RosemaryGreat Southern, WA
- 2 reviews
Love it
Light and easy to manouvre.
Excellent on wooden floor and also very good on short pile carpet.
Picks up everything including cat hair that conventional vacuum doesn't cope with.
Always charged ready to go.
Love it!
Purchased in March 2019 at Godfreys for $249.00.
Questions & Answers
D.Dasked
Where can I buy the PCB for this vacuum and how much is it?
2 answers
Godfrey G.Hoover
Hi,
Unfortunately the PCB's for this machine are not available as a separate part, this comes as part of the handvac assembly.
Part Number: 14120117
Price: $59.95
This can be ordered through your nearest Godfreys store or over the phone by calling 1300 360 845.
Regards,
The Hoover Team
Rippoff....!
Gabrielle M.asked
Why has light and brush stopped working? Hand vac still working
1 answer
Godfrey G.Hoover
Hi Gabrielle,
We are sorry to hear of the issues you are experiencing with your machine.
There may be a connection issue in the head, to check this, the machine will need to be taken into your nearest Godfreys store and booked in for inspection.
Regards,
The Hoover Team
Raj M.asked
The light in my Hoover Ultra Power does not blink while charging on station,
Does the battery need changing? it is 3 years old,
1 answer
Godfrey G.Hoover
Hi Raj,
We are sorry to hear of the issues you are experiencing with your machine.
There may be an issues with the battery, charger or PCB, we would recommend taking the machine and charger into your nearest Godfreys store for further inspection.
Regards,
The Hoover Team
Details
Category | Stick & Cordless Vacuum Cleaners and Handheld Vacuum Cleaners |
---|---|
Price (RRP) | $299.00 |
Bin Capacity | 0.25 L |
HEPA Filter | No |
Type | Cordless |
Running Time | 45 min |
Manufacturer Warranty | 2 year(s) |
Visit official website
- GTIN13: 9326491596695
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Godfrey G.Hoover
Hi Miya,
Read more, with proof of purchase, for inspection and to discuss your options.We are sorry to hear of any issues you are experiencing with your machine and that you are not happy with your purchase.
We would recommend taking the machine into your nearest Godfreys store...