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Hoover Ultra Power 21.6V 2-in-1 StickVac

Hoover Ultra Power 21.6V 2-in-1 StickVac

2.9 from 63 reviews · View Statistics

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Reviews

  • Build Quality
    4.0 (1)
  • Value for Money
    3.0 (1)
  • Ease of Use
    4.0 (1)
  • Cleaning & Maintenance
    3.0 (1)
  • Product is used
  • Noise Level
    3.0 (1)
  • Pet OwnerYes (1) · No
  • Battery Life
    1.0 (1)
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shikera333

shikera333Greater Melbourne (Outer), VIC

Hoover 5022 worked well for 2 years but recharge is now effective for 10 minutes use

published

I purchased this Hoover 5022 from Godfreys 2.5 years ago and it worked well until about 3 months ago and since then recharge has become less and less effective indicating the battery is in the death cycle. There is no mention whatsoever in the manual as to what you do when the rechargeable battery no longer charges nor any mention of a replacement spare part in the form of the battery.

Purchased in June 2017 at Godfreys Physical Stores for $299.00.

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Noise Level
Battery Life
Incentivised ReviewNo
Product is usedSeveral times a week
Pet OwnerYes
Floor TypeWood
1 comment
Hoover
Godfrey G.Hoover
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Questions & Answers

Paul D.

Paul D.asked

We have only had the vac since Xmas and it is not working. The blue light at the front is flashing when switched on.

1 answer
Hoover
Godfrey G.Hoover

Hi Paul,
It sounds as through there may be an issue with the charger, battery or PCB.
As the machine is under warranty , we would recommend taking your machine into your nearest Godfreys store, with proof of purchase, for further inspection and repair or replacement as needed.
Regards,
The Hoover Team

Bernie M

Bernie Masked

Seeking a replacement battery for Hoover vac ultra stick EB5222
Pls advise of cost and location

1 answer
Hoover
Godfrey G.Hoover

Hi Bernie,
Unfortunately the replacement batteries for this machine are not sold separately, they come as part of the handvac assembly.
Part Number: 14120117
Price: $59.95
This part is currently out of stock with more due to arrive at the end of May-start of June and can be ordered through your nearest Godfreys store or over the phone with their customer service team by calling 1800 815 270.
Regards,
The Hoover Team

D.D

D.Dasked

Where can I buy the PCB for this vacuum and how much is it?

2 answers
Hoover
Godfrey G.Hoover

Hi,
Unfortunately the PCB's for this machine are not available as a separate part, this comes as part of the handvac assembly.
Part Number: 14120117
Price: $59.95
This can be ordered through your nearest Godfreys store or over the phone by calling 1300 360 845.
Regards,
The Hoover Team

D.D
D.D

Rippoff....!

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Details

CategoryStick & Cordless Vacuum Cleaners and Handheld Vacuum Cleaners
Price (RRP) $299.00
Bin Capacity0.25 L
HEPA FilterNo
TypeCordless
Running Time 45 min
Manufacturer Warranty2 year(s)

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  • GTIN13: 9326491596695

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