Very skilled and knowledgeable Australian-based support, hosting 98%
The technicians are patient and gracious with idiots like me.
They are highly-skilled and locally-based.
It is a long-established company.
Only reason for not being a 5-star review is that their shared hosting only has a 98% availability rate at the time of writing. They rightly point out there is no SLA (service-level-agreement) for higher availability but other hosts advertise 99.5 - 99.9% availability.
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