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Hotondo Homes VIC, Ballarat

Hotondo Homes VIC, Ballarat

4.1 from 9 reviews

Reviews

4.1

9 reviews
5
(7)
4
(0)
3
(0)
2
(0)
1
(2)
  • Build Stage
  • Customer Service
    3.9 (7)
  • Site Admin
    4.3 (6)
  • Timeliness
    4.3 (6)
  • Structural Integrity
    4.5 (6)
  • Plumbing & Waterproofing
    4.7 (6)
  • Electrical & Lighting
    4.7 (6)
  • Flooring
    4.7 (6)
  • Transparency
    4.7 (6)
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Bree

BreeCentral Highlands and Goldfields, VIC

Great start, Poor finish & communication.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
GPG

GPGCentral Highlands and Goldfields, VIC

Supported us the whole way

published

We were guided along a journey that we thought would be extremely difficult but were so surprised as it went so smoothly. This was they informed us of the process, contacted us weekly and nothing was too much trouble. This was an investment for us but the team encouraged us to treat it like it was our own home because as they said it was going to be someones home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2018
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
jaidavinci

jaidavinciCentral Highlands and Goldfields, VIC

  • 5 reviews

Practically perfect in every way!

published

After a terrible customer service experience with a different builder and losing my deposit, I can honestly say that I wouldn't be in my new home if it wasn't for Brett and the team at Hotondo Homes, Ballarat.
Brett worked wonders to meet my concerns, budget, and specifications, yet he maintained all inclusions, and upon moving in I couldn't be happier! Other than two small hiccups - site supervisor changed half-way through, and build time went one week over - the end result is a high-quality (and overly customised) build for a sensational price. We moved in just before Christmas, which ensured the perfect end to 2019!
Hotondo might not ever want to deal with me again, as I'm super OCD, but I'd definitely build with them every time.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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Excellent Service and Quality

published

We had a great experience with Hotondo Homes Ballarat. The staff were all extremely helpful and easy to deal with, we were given regular updates on the build and they were always their to answer any questions we had. Our build was completed in a very timely manner and to an exceptional standard. Highly recommended.

Build StagePost-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Lorraine

LorraineCentral Highlands and Goldfields, VIC

  • 2 reviews
  • 1 like

Disappointed

published

Purchased our house in March and wanting to have cafe blinds installed advised that would be disastrous to go ahead as rendered Blueboard has cracked beginning to fall off, advised that this is due to shoddy workmanship. House is not quite 4 years old, contacted local contractor who was pleasant and said that this cladding should be checked yearly. Over six weeks I have been contacting customer Care without one call back. Would never advise any one to use Hotondo.

Customer Service
Build StagePost-Construction
4 comments
Hotondo Homes
Hugo B.Hotondo Homes
Lorraine
Lorraine
Hotondo Homes
Hugo B.Hotondo Homes
Alfredton Local

Alfredton LocalCentral Highlands and Goldfields, VIC

Exceptional Service & Quality

published

Hotondo Homes Ballarat went above and beyond for us with our build and could not recommend them highly enough. From sales to completion they always kept us informed and up to date with process and progression of my build. And delivered a exceptional home with the personalized service and quality to boot. Thanks for my dream home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2018
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
GPG

GPGCentral Highlands and Goldfields, VIC

Amazing quality home with extremely helpful staff

published

The build process was simple and efficient, We were given all information and the build was done well before the completion date. The quality was fantastic and the staff were always there to help. We would definitely build with them again as the pricing is very good for the quality of workmanship and the products in the home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
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1 comment
Hotondo Homes
Hugo B.Hotondo Homes
EPIC H.

EPIC H.Central Highlands and Goldfields, VIC

Our Dream Home

published

The team at Hotondo Homes Ballarat were simply and most honest, reliable and professional team we had the pleasure to work along side with to build our family dream home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2018
See all answers
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Sandra

Sandraballan

  • 2 reviews

Excellent quality and professional team!

published

Our experience with Hotondo homes Ballarat has been fantastic from the planning stage to the end. We were kept well informed at every stage of our build and our house was completed in 5 months. Everyone was helpful and professional and we would not hesitate to recommend them to others . The quality of workmanship in our new home is second to none. Thank you to the Hotondo team for a wonderful building experience!

Build LocationVictoria
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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