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- VIC, Wallan
- Verified customer
Dream home is now a reality
I met with the sales team at the Wallan Hotondo office, with my custom designed plan. I knew I was in the right place. The colour selection was a nerve racking time for me. However, my nerves were quickly quashed. With their help I was able to come up with my colour scheme.
The Wallan Hotondo team are a professional and personable building company, that really went that extra mile to make my building experience a great one.
I lived on site during the construction, the on-site manager kept me up to date with who was coming, when and what th...
Read moreey’d be doing. It was lovely knowing who was driving through and why. All trades completed their jobs to an extremely professional standard. Doing their best to build me my dream home. I wouldn’t hesitate to recommend Wallan Hotondo to anyone wanting to build. Thanks Wallan Hotondo— I love living here.1 comment
Rachael..North Western Region, NSW
- NSW, Dubbo
- Verified customer
Dream Home Hotondo Dubbo
As first home owners/builders its very daunting in itself.. But the team at Hotondo Homes Dubbo was there every step of the way. We had some issues with the land but Michael at Hotondo was there to help us through it and help guide us down the right path. The house we built is the perfect size for our current family and enough room to expand it. The best thing about Hotondo Dubbo was that they were always honest and straight to the point. No hidden costs. We couldn't ask for a better builder to have in our corner when building our first home,...
Read more We absolutely love our home. The plan of the house is well thought out, which allows for extremely easy living and entertaining. We have to say Michael and their team at Hotondo are professional and approachable throughout the whole planning/building process. If the need arises to contact Michael…its just like talking to a friend. We cannot recommend Hotondo Dubbo highly enough. If you are looking for a quality build home, you will not be disappointed.1 comment
Hugo B.Hotondo Homes
Hi Rachael,
Thanks for taking the time to review Hotondo Homes. You're completely right, building your first home can be an overwhelming and we're glad Michael and his team were able to make the expe...
Shelley
- 2 reviews
- 1 like
- VIC, Torquay
- Verified customer
Great build by Hotondo
We chose to build with Hotondo for a couple of reasons. One was that we kept going back to the Dakota floorplan, which could be easily modified to include a large study for us and had the perfect location for a fireplace and another was the amazing reviews.
We have been in our new home for just over a month now and we are very happy with everything so far. The follow-up service has been fantastic and any little issues are being taken care of as they arise. The build itself was quick and very smooth with only a couple of issues, which were rect...
Read moreified without hassle. Getting to the build start was a bit more of a drawn-out process, with it taking almost 12 months to get from initial deposit to signing of contracts. This was a little frustrating because it meant we missed out on the $10,000 bonus upgrade, plus we had to pay for a rental the whole time. Overall, we are very happy to be in our home and if we were to ever build again, we wouldn't hesitate to do so with Hotondo Homes Torquay.1 comment
Hugo B.Hotondo Homes
Hi Shelley,
Thanks for taking the time to review Hotondo Homes. We're happy to hear you had a great experience with the Hotondo Homes Torquay team. The Dakota is a wonderful floor plan and we're glad...
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- NSW, Bathurst & Orange
- Verified customer
I love my new Hotondo home!
The Hotondo team were brilliant, helping me though every step of the process and driving the project to completion on time, despite some very unique issues. They kept me informed throughout the entire project so even when I wasn’t around, I could get a sense of things moving along rapidly.
As a first home builder I would have been lost without their expertise, and I never would have achieved this level of quality if I had tried to manage it all myself!
The finished product is fantastic with their high level of quality showing throughout every facet of their work. I would recommend them for anyone who is about to build. I love my new Hotondo home!
1 comment
Hugo B.Hotondo Homes
Hi Melissa,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your wonderful experience with the Bathurst & Orange team. Greg and Gillian have always taken great pride ...
Wes F.South East Queensland, QLD
- QLD, Caboolture
- Verified customer
Nailed it!
The build and planning of the house was very well managed. It ran on time, on budget and was an enjoyable experience. We were able build exactly what we wanted due to the the planning and sales team’s flexibility and assistance. The build team was excellent. Professional, friendly and committed. Their attention to detail, quality and pride in their work was outstanding. Our only hiccup was some mistakes made in the tiling, but we were very impressed with how the team promptly acted and fixed the issues.
1 comment
Hugo B.Hotondo Homes
Hi Wes,
Thanks for taking the time to review Hotondo Homes. We're thrilled to hear about your wonderful experience with Adam and the Caboolture team. We know there can be little hiccups during a buil...
Gi K.Illawarra, NSW
- NSW, Mittagong
- Verified customer
Beautiful custom build by an outstanding team
During our initial meeting with Hotondo Southern Highlands, they made it clear that they build homes and not buildings - this could not be more true.
* How well managed was your build?
From the first meeting until handover we were blown away with Hotondo and their team’s professionalism. Every email was answered, every idea was explored and they took the time to examine plans to ensure it was exactly what we wanted. We contacted Hotondo with our own plans after having had a negative experience with another builder. Hotondo were able to cust...
Read moreom design our home within the budget that we had set. Through the different planning and building stages we were managed by team members who became our point of contact. During construction we received weekly updates of our build and pictures when possible. Hotondo are very flexible with site visits as long as they were supervised and advance notice given. Hotondo completed the build in the time frame that they provided. * How was the workmanship and build quality of your property? We are very happy with our home, the workmanship and quality exceeded our expectations. Members of our family who are in the building industry commented through every stage of the build and particularly at completion that the workmanship is excellent. No corners were cut and we would build with Hotondo again should the opportunity arise. Our site supervisor was meticulous in detail and would often take the time to send through sketches to help provide clarity.1 comment
Hugo B.Hotondo Homes
Hi Gi K.,
WOW! What a wonderful review! We're thrilled to hear you were so impressed with your building journey. The Southern Highlands team always aim to exceed their clients' expectations and will ...
MelWestern District, VIC
- VIC, Ararat
- Verified customer
Hotondo Ararat are the complete package for this first time home builder.
Being a first time home builder with a vacant block of land, I walked into Hotondo Ararat on a wing and a prayer. A couple of hours later and I was on journey that was stress free, engaging and enjoyable. Linda had no issues in working with me (providing some excellent suggestions along the way) to design a home that worked with my family, my lifestyle and my imagination. Thanks Jennifer, Michelle and the office team who were able to create (and re-create) plans that conceptualised all my needs and bonus.... come in under budget. Jesse, Russ...
Read moreell and the build team did their best to keep the ball rolling despite COVID and had me in, unpacked and settled in my beautiful new Hotondo home watching the sunsets in no time. Thank you to everyone at Ararat Hotondo, your open communication, problem solving, response times and quality of work made this experience an enjoyable one. I would recommend Ararat Hotondo in a heartbeat.1 comment
Hugo B.Hotondo Homes
Hi Mel,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your fantastic experience with the Ararat team. Building your first home can be such an exciting, yet intimida...
Brandy
- 2 reviews
- 1 like
- NSW, Faulconbridge
- Verified customer
Our Hotondo Haven
From the very beginning the Hotondo representative listened to our needs and provided solutions for our knockdown rebuild. The home was designed to provide comfort, ample living space and storage without compromising yard space. The construction was managed professionally with continual communication, keeping us informed and involved in the process. All Hotondo staff involved in the building of our home were friendly and wonderful to deal with. All tradesmen took pride in their work resulting in our high quality home. Despite the drought , the ...
Read morebushfires and the pandemic our home was completed within the estimated time frame. We were novices and a little bit nervous at the beginning of this journey but the Hotondo team made it an exciting and enjoyable experience. We would highly recommend Hotondo Homes Faulconbridge.1 comment
Hugo B.Hotondo Homes
Hi Brandy,
Thanks for taking the time to review Hotondo Homes. We're so pleased to hear you had such a great experience with the Blue Mountains/Faulconbridge team. We're glad to hear the despite all ...
Steven I.
- 2 reviews
- 2 likes
- NSW, Nowra
- Verified customer
Great job
Adam and the team at South Nowra were fantastic. Despite numerous challenges with the site and Council, they persevered and delivered a great job. Nothing is ever a drama and things just get sorted, I couldn’t be happier. Highly recommend them. Thank you Adam, Kayla, Kel, Grace and the team.
1 comment
Hugo B.Hotondo Homes
Hi Steven,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a wonderful experience with Adam and the South Coast team. Hotondo Southcoast pride themselves on th...
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SamIllawarra, NSW
- NSW, Nowra
- Verified customer
Perseverance, informed, empathetic and supportive!
Building a home during an international pandemic, amid all the varying regulations and unknowns
isn't challenging enough, our entire build had many barriers, roadblocks and delays, none of which were Hotondo's doing.
There perseverance, professionalism and support was on going throughout the entire process. From Answering our sometimes trivial questions as first home builders whether it be timeframes, alterations, government regulations, legislation or building codes; they always found the time.
The build was a collective effort, with var...
Read moreious staff being involved; all of whom were patient, persistent and empathetic in their support and assistance, from the admin, build managers and trades even all the way to the top with managing director Adam. They were patient, forthcoming and when it was required very assertive, going above and beyond in their roles to advocate for us, our rights and our home.1 comment
Hugo B.Hotondo Homes
Hi Sam,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with Adam and the team. They will be so pleased to read your fantastic feedback afte...
Mossy Point Investments South-Eastern Region, NSW
- NSW, Batemans Bay
- Verified customer
I love these guys!
We are thrilled with the outcome of our new home. From the first meeting with the team at Hotondo Batemans Bay, we were satisfied that we had made the right choice of builder. Our home is not a standard Hotondo design but a hybrid design that was required to suit the particular site constraints. This created a number of design and buildability issues that were anything but standard and really challenged the builder to think outside the box! We were so impressed with the team that there was nothing too difficult to overcome and they did meet all...
Read more the challenges with the utmost professionalism and customer support. Our home was a project to on-sell which we successfully did and achieved a price premium. We are currently planning our second Hotondo Home.1 comment
Hugo B.Hotondo Homes
Hi Mossy Point Investments,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your amazing experience with the Batemans Bay team. Darren works extremely hard to ensure ...
WDFSouth East Queensland, QLD
- QLD, Gympie
- Verified customer
Smooth build, beautiful results
We contacted Hotondo Gympie in 2019 with a plan I had sketched on graph paper, Chris and his team helped me to perfect the design and create a beautiful and welcoming home with all the features we wanted within our budget. The building process was smooth, careful and efficient, the build quality is excellent, the team of contractors provided a very high standard of workmanship. The site supervisor was friendly and professional, always ready to answer our questions and address any concerns we might have. Variations to the cost of the build were provided to us in writing so there were no surprises. We couldn't be happier with our new home, it is everything we hoped for and more, I have no hesitation in recommending Hotondo Gympie
1 comment
Hugo B.Hotondo Homes
Hi WDF,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your exceptional experience with Chris and the Gympie team. Chris has always taken great pride in the homes he...
JoelleCentral Highlands and Goldfields, VIC
- VIC, Ballarat
- Verified customer
Below Average pre build Average during build.
Salesman was lovely and hooked us in, signed contract, payed depost - went down hill pretty fast.
The comunication was the biggest downfall. Most staff were not very welcoming.
Didnt enjoy color selection, there was few examples in show room, it felt very rushed and we felt like we were being more painful then a client building a 'dream home'.
Miss comunication on planning permit, no clear instructions (absolutely nothing in writing) that we had to this, which caused a horrible dispute, where staff got quite disrespectful and aggressive cau...
1 comment
Hugo B.Hotondo Homes
Hi Joelle,
We're sorry to hear you weren't completely satisfied with your building experience. It's very rare we receive negative feedback and take this very seriously. It's great that you are happy ...
Allison D.Hunter Region, NSW
- 2 reviews
- 1 like
- NSW, Newcastle
- Verified customer
Excellent
When I decided on a builder, several factors came into play! As I was not living in Newcastle and building remotely communication was a key factor for us!
After ironing out the initial contract we were happy to sign on the dotted line, I cannot speak highly enough of Alyson, if she was unsure of the answer she would find out and get back to me ASAP or get the correct person to call me back.
It was a bit of a race to the deadline but Scott & Alyson made it happen for us.... thank you
We would highly recommend building with with Hotondo
1 comment
Hugo B.Hotondo Homes
Hi Allison,
Thanks for sharing your wonderful feedback. Alyson, Scott and the team will be so happy to hear they were able to make your dream home a reality despite the challenge of not living in New...
AmudaCentral Queensland, QLD
- QLD, Mackay
- Verified customer
Absolutely amazing!
Everything from start to finish was smooth sailing for us. Every step was not only explained in person but emailed weekly with an update. We really enjoyed seeing what work has been done with the house on a weekly basis.
We honestly couldnt fault the quality of the build. Every inch of the house has been carefully taken care off. The quality of this home has exceeded our expectations.
If we ever had a worry, the team was on to it straight away! We loved the support and reassure they gave us, seeing as it was our first home.
We had a set price from beginning to end. One of many reasons we chose to build with Hotondo homes mackay, was because there were absolutely no hidden costs.
We would 100% build with them again.
1 comment
Hugo B.Hotondo Homes
Hi Amuda,
Thanks for taking the time to review Hotondo Homes. It's fantastic to hear you had such a great experience with Anthony and the Mackay team. Anthony really prides himself on his transparenc...
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PhilESouth-Eastern Region, NSW
- NSW, Goulburn
- Verified customer
Would do it all again
Our construction started just as the covid pandemic took hold and it looked like the build would take much longer than expected. Hotondo worked to complete as soon as possible and completed just outside the original timeframe. This was not done at the expense of quality, the site manager regularly attended and was inspecting for any faults in work completed, ensuring quick remediation. Two months after the build completed, we have settled into our new home and are very happy. We have found no faults to concern us and are very impress with the standard that Hotondo Goulburn sets as its bar.
1 comment
Hugo B.Hotondo Homes
Hi PhilE,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your exceptional experience with the Goulburn team. We know the pandemic definitely would have caused a bit ...
- NSW, Nowra
- Verified customer
Great custom build
We are very happy with out custom build by Hotondo Nowra.
We took existing plans to the team with a strict budget in mind. The Hotondo team altered them to fit within our budget, and faithfully stuck to this price throughout the build.
We encountered a few minor issues during the build, and site supervisors were easily contacted and very responsive in finding a solution.
We would build with Hotondo again, and would recommend them to anyone looking to build their own home.
1 comment
Hugo B.Hotondo Homes
Hi Ellen,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your wonderful experience with Adam and the South Coast team. Hotondo Southcoast work incredibly hard to del...
Paul B.Illawarra, NSW
- NSW, Ulladulla
- Verified customer
Sea Change Home
We were looking for a reliable, local builder who could build us a new home, that would meet all our design ideas, functionality requirements and with no hidden costs. Hotondo exceeded our expectations. Any issues with the build were dealt with promptly and professionally. The whole team was a pleasure to deal with and have built us an amazing home with quality and great workmanship.
Many thanks Hotondo Ulladulla
Paul & Robyn
1 comment
Hugo B.Hotondo Homes
Hi Paul and Robyn,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your fantastic experience with the Ulladulla team. Chris, Beth and the team take great pride in the...
Damian LCentral West, NSW
- NSW, Bathurst & Orange
- Verified customer
New homes made easy
It was a pleasure working with Hotondo Homes NSW, Bathurst & Orange to build my new home. I was a little nervous as I had never built before but my nerves did not last very long as I found the staff there to be extremely helpful and were able to advise me every step of the way. The process was easy and went off without a hitch. They kept me informed on how the build was going and made sure I knew exactly what was happening.
Not only was the build stress free but the quality has left me impressed. Everyone who has visited the house has wanted t...
1 comment
Hugo B.Hotondo Homes
Hi Damian,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with Greg, Gillian and the Bathurst & Orange team. They all take great pride in t...
- NSW, Albury & Wodonga
- Verified customer
Excellent job from start to finish
I cant speak highly enough of the professional and accommodating approach of the Hotondo team. The whole process was managed so well even border closures and the inability to inspect the site did not slow things down. The site manager provided regular updates and photos. The final result was delivered on time and on budget.
1 comment
Hugo B.Hotondo Homes
Hi Ann,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with the Albury Wodonga team. Border closures definitely haven't made life easy for ...
Questions & Answers
Andreaasked
My home is 10 yrs old....I have bad mould in the ensuite. Whole thing has to be ripped out.
No waterproof membrane when it was pulled apart. Am I covered for this damage I wonder.
I have photos to prove it. Dangerous to our health as well
Andrea Bourke
1 answer
Hugo B.Hotondo Homes
Hi Andrea,
I'm sorry to hear this has happened. Can you please contact our customer care team by emailing customercare@hotondo.com.au with further information regarding the issue as well as who the local builder you worked with was?
Kind regards,
Rose
Wendyasked
Hi, just wondering how much per square for a house to be built on my land in Lilydale thank you
1 answer
Hugo B.Hotondo Homes
Hi Wendy,
As we're a national building business our pricing varies depending on where you're looking to build. You would need to contact the Lilydale team directly to find out more. You can find them by visiting https://hotondo.com.au/home-builders/lilydale/.
Thanks,
Rose
Doug F.asked
Venus Bay to build 2 bedroom , open plan, kitchen with walk in pantry, family ,dining. Do you have any plans for smaller homes like this ?
1 answer
Hugo B.Hotondo Homes
Hi Doug,
Thanks for reaching out to us. We definitely build in Venus Bay. We don't have any standard two bedroom floor plans however all our designs are completely flexible and can be modified to suit. It will be best to speak directly to the local team about what they can do for you. You can contact them by visiting www.hotondo.com.au.
Thanks,
Rose
Details
Hotondo Homes prides itself on being a family-owned business established in 1979. It sources 70 independently owned and operated local home builders across Australia, including Victoria, Queensland, NSW, ACT, South Australia and Tasmania.
Hotondo Homes offers a variety of home building services. For example, you can design a new home after taking inspiration from one of Hotondo Homes’ display homes (or even buy a display home), invest in a house and land package, or hire Hotondo to help with a knockdown and rebuild.
Points of praise for Hotondo Homes:
- Exceptional customer support was a recurring point of praise from reviewers. Home builders greatly appreciated that they were kept in the loop during all stages of the home building process, thanks to clear and effective communication.
- The technical knowledge and extensive experience of home builders was top notch. The particulars of the building work – such as structural integrity and quality of materials used - was also commended by reviewers.
- The overall cost of a home building project was often cited as affordable by reviewers.
- First homeowners were particularly impressed and relieved at how smooth they found the overall home building process.
With its host of happy homeowners, it's no surprise that Hotondo Homes is the 2021 Award Winner for Best National Home Builder. Top scores were awarded for the company’s caring customer service, the structural integrity of houses, and timeliness when completing projects.
Top-performing offices with the highest overall ratings were Toowoomba and Mackay in Queensland, as well as the Bathurst and Orange offices in New South Wales.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hugo B.Hotondo Homes
Hi Janet,
Read morevice and quality they provide not only in the homes they build, but the overall journey they provide. They will be so thrilled to hear your feedback! Thanks for your amazing recommendation. We're glad we were able to provide an experience that was better than you ever imagined. Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a wonderful experience with the Wallan team. The Marc family have always taken great pride in the ser...