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Hotondo Homes
4.8 from 571 reviews · View Statistics

Reviews

4.9

347 reviews
5
(326)
4
(15)
3
(1)
2
(0)
1
(5)
  • Build Stage
  • Customer Service
    4.9 (309)
  • Site Admin
    4.9 (290)
  • Timeliness
    4.8 (292)
  • Structural Integrity
    4.9 (285)
  • Plumbing & Waterproofing
    4.9 (282)
  • Electrical & Lighting
    4.9 (283)
  • Flooring
    4.9 (270)
  • Transparency
    4.9 (283)
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Brett.H

Brett.HMurray Region, NSW

An absolute dream come true

published

This was our first new home build and what we thought was going to be a nerve wracking experience turned into pleasurable journey. From our first meeting with Jimmy to our day of colour selection with Julie everything everything was seamless. The office staff were extremely friendly and helpful and our site manager Dustin was a pleasure to work with as were the tradies.I would highly recommended Hotondo to anyone

Customer Service
Transparency
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2020
Willy

WillyGreater Melbourne (Metropolitan), VIC

A Successful Build

published
Customer Service
Transparency
Site Admin
Timeliness
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Tracy S.

Tracy S.Wide Bay-Burnett, QLD

Our beautiful home

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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Andrew

AndrewMurrumbidgee Region, NSW

Great service from local builder

published

Hotondo Homes Leeton did a fantastic job on our new home. All contractors onsite were prompt and professional and called whenever they had specific questions about our requirements to ensure the job was delivered as per our intended design. This is our second home built by Hotondo Homes Leeton and we are very happy with the build quality and end result. The quotation process was fair and transparent, there was minimal variation resulting in a negligible cost impact with our final price being almost identical to our original quote. This lends itself to an easy but also thorough planning and selections process. Well done and thanks again to Matt and the team.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

An amazing experience and a fantastic

published

Great experience with the Hotondo staff from start to finish amazing advice and helping out with design and a great finish on the building , so many people come to look and feel of the home .
The advise on colors and on great advise as the construction was getting done was amazing , and also great support when having to deal with these crazy councils.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Chaye G.

Chaye G.South East Queensland, QLD

well satisfied customer, Excellent builder ever!!!

published

such a privilege to be Hotondo as our builder, the team were very approachable in terms of any changes while the build is ongoing. I recommend this very enthusiastic team because they doesn't just do their work but you can absolutely see their genuineness and work with passion. Me and y husband were extremely happy with the quality of service we had received.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Rob W

Rob WCentral Queensland, QLD

Love It

published

Love the plan and how simple it was to add the extras we wanted. Love how easy the process was. Love the photos and progress reports weekly.
Anthony was very approachable, professional, friendly and honest. We wanted a special BBQ built and from a photo Anthony made it happen. It’s beautiful and everyone admires it. Lynelle was wonderful with the Colour selection process. There were so many choices and lots of laughs but we now have a beautiful coastal look.Love our high quality built home.

Customer Service
Transparency
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Jamie M.

Jamie M.Wide Bay-Burnett, QLD

The most perfect experience and product

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Chloe

ChloeCentral Queensland, QLD

Fuss free first home!

published

Building our first home came down to Hotondo and one other builder and we found Hotondo to be the best choice for professionalism, quality and customer service. We loved that we could lock everything in before signing the contract and didn't have any financial surprises. Anthony and Lynelle did a fabulous job and we adore our new home!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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Superior customer service

published

We were incredibly impressed with the management of our build. We were always kept very well informed of the status and were always notified immediately if there were any issues. We were also very impressed with how well the trades were organised. There were no significant delays and each trade was ready to start once one had finished. Our questions were always answered promptly and the team was always very approachable and friendly, each step of the way. The entire process from beginning to end was seamless and hassle free and the build was completed quickly and to a very high standard. We couldn't be happier with our new home and would not hesitate recommending the team to others.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Build StagePost-Construction
Construction End DateApril 2019
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Couldn't be happier!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Calmed my nerves and gave me my dream home

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Perfect builder for our dream home !

published
Build StagePost-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
robert findlay

robert findlaySouthwest, VIC

Excellent

published

Management - excellent
Build quality - excellent
Issues - nil
Costs - similar

Hotondo Homes Ocean Grove provided a excellent service, workmanship, staff are extremely friendly, professional & courteous. All promises given were met to my expectations.
Only negative was the project went well over the contracted time frame.
I definitely would recommend Hotondo Homes Ocean Grove, especially Colby Newbegin & Nick Ford.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Cathy

CathyMid North Coast, NSW

TOP MARKS ALL THE WAY...!!!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
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Johnston

JohnstonSouth East Queensland, QLD

We now have our dream home. It’s perfect!

published

The management and delivery of our project was second to none. Any problems We’re dealt with quickly and the team went above and beyond to ensure we got what we wanted. The cost remained firm throughout the build and the team were happy to accommodate any reasonable changes we asked for.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJune 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Rosie

RosieHunter Region, NSW

  • 4 reviews
  • 4 likes

Highly recommended

published
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Mel H.

Mel H.Illawarra, NSW

Our Sanctuary

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Donna

Donna

  • 2 reviews
  • 1 like

Love Hotondo - Fantastic build

published

Hotondo did and excellent job of building our beautiful home. The site manager Danijel was fantastic. The workmanship of the build exceeded our expectations and also that of our friends and family. The finish that Hotondo demanded from its trades was second to none. Adam the owner and Nathan the sales man did a wonderful job with our house plan and getting us best value for money. We have previously built with other companies and had nothing but headaches. We couldn't believe how easy it was with Danijel managing our build. We will use Hotondo again and can thoroughly recommend Adam and the team to our friends and family. We feel we had value for money and a 5 star finish.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2020
1 comment
Hotondo Homes
Hugo B.Hotondo Homes

Great process, Great experience!

published

Adam and the team were fantastic to deal with. His personalised service was well above our expectations. We had a really tough block that a lot of builder's wouldn't touch, so Adam's enthusiasm around our build was really refreshing! We had a great time through the design and colour selection process and best of all we had the freedom to choose all the finishes we wanted. We know that we will be approaching Adam for our next build. Customers for life!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
1 comment
Hotondo Homes
Hugo B.Hotondo Homes
Page 1 of 18
See all Hotondo Homes reviews

Questions & Answers

Jimmy T.

Jimmy T.asked

TAS, Sorell

Regard to the NB Contracting Pty Ltd, should Hotondo respond to the loss for clients, Hotondo has to do something, not only asking people to consult government departments.
I am one of the Hotondo customers and I lost 22k in this matter.

1 answer
Hotondo Homes
Hugo B.Hotondo Homes

Hi Jimmy,
We're sorry to hear about your frustration and the matter. Can you please get in contact with our Customer Care team by emailing customercare@hotondo.com.au to discuss this further?
Kind regards,
Hotondo Homes

butterflykiss

butterflykissasked

Hotondo Homes

We are struggling to decide on a plan! Has anyone built the new Alden 292 they would be happy to share their opinion/photos?

1 answer
Hotondo Homes
Hugo B.Hotondo Homes

Hi Butterflykiss,
The Alden 292 is a very new design so we don't have any that have gone to construction just yet. There are a number of Alden 312s that have been built that we can try to get some photos of for you if you like. Our home designs are also flexible which means if there's something you'd like to change in any of our floor plans we can do that. The builders can guide you through this to ensure the changes don't disrupt the structural integrity of the home. If that is something that interests you please send through an email address via private message or contact us through any of our social media platforms.
Thanks,
Rose

Bady

Badyasked

VIC

Hi
Want to contact melton south.victoria.no proper conversation.can u pls give darren pollock direct number not receptionist.One month has been passed.
Regards
Badar

1 answer
Hotondo Homes
Hugo B.Hotondo Homes

Hi Badar,
Let me follow this up with the Melton team and I'll have Darren give you a call as soon as he can.
Kind regards,
Rose

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