Our Dream Home! - With a Stress-free build!! :)
We recently moved back home to Brisbane after being in WA the last few years for work. We built in Perth and had a terrible experience (with a that builder has now collapsed), and we swore we would never build again. However, we ended up buying some land and found ourselves looking for a suitable builder. We didn't want to get burnt like last time, so did plenty of research and spoke to many builders, and even got a few quotes. After months of looking we settled on HALD. We were drawn by their customer service, a very experienced site superviso...r (who is also the director) and the fact they have all their own trades/subbies who have worked with them for many years (and after our last experience - not having sub-subbies/sub-sub-subbies was a major selling point for us). From day 1, we weren't fed any nonsense. HALD did exactly what they promised us. We started out with one of their plans, and changed it a lot (over the space of 3+ months), and ended up with a custom design for our dream build. Nothing was too much effort for the sales rep [name removed]. We must have sent over 200 emails just perfecting the plan alone. HALD were so flexible as well, allowing us to remove certain items with credit back (we did our own driveway/alfresco etc to save money). We were actually very, very surprised at what sort of house we could build for the money when you're smart about what you want the builder to do/do yourself after handover - some other companies just couldn't compare. Once the build started, we were amazed at how professional and slick HALD was. Our Slab was poured in late March, and we had handover on the exact date that was set in our original contract - being early July!! Our home isn't exactly small, being a 2 story and 360m2+ - and it was built on the North Side of Brisbane. Most of the trades had to travel from the Gold Coast, but this wasn't a problem. (And the house 2 doors down from us started 2 months before ours, and still isn't finished... won't name the builder!!) Our experience in Perth left haunting memories, so we weren't taking any chances this time - we were meticulous with every detail at every stage of the build, and we were amazed that nothing could be faulted. If we believed there to be an issue or question, the Site Supervisor would already be 2 steps ahead of us and onto it. We also got a chance to talk to every trade that worked on the place, and every single one said HALD was "the best" company to work for - in their opinion - better people, better quality - better trades all working on the same place at once. Most of the trades had been working for them for over 10 years - so everyone knew what the next trade had to do and how they were going to do it. It was like clockwork. The finish on our home is amazing - the quality and attention to detail is far beyond what we thought we would get. We've had other tradies come in after handover to do screens/flooring etc and they have all commented on how great the house looks. Our bobcat operator was amazed at the quality of the bricklaying that was done (and I agree - the brickies were excellent, and committed enough to even get a motel up this way for a week when they did the lower level!).
We heard of productreview.com.au from some friends of ours so while I was doing my research on another product I thought I would look up the builder we used to build a house for us a few years back. Having read some of the reviews HALD has had I would have to say that we had the same experience with them. The points that stood out for us were that they did what they said they would do which meant we got our house finished on time and with quality. They never had to come back for any maintenance as it was built correctly the first time. We got to speak with the directors before and during construction which gave us confidence that things would be right. As I have said before we agree with the comments in the other reviews.
Excellent Building Company
House and Land Design Pty Ltd built our home approximately 8 years ago. We are contractors in the building industry and deal with many builders (including HALD). When we decided to build a new home we had to make a difficult choice with whom to build. Just because you work in the building industry it doesn’t take away the concern and nerves of deciding on a good builder. We chose House and Land for various reasons but the main ones were that we knew the directors for many years and knew how they treated contractors in terms of fairness and prom...pt payments. With this in mind we were sure that the customers would be treated the same. By the time they priced our custom designed house and went through all the various inclusions we knew we were dealing with the right people. They made suggestions on how to make the construction more cost effective without compromising the design which was appreciated. We ended up with a beautiful home and just haven’t had any issues with it. We agree with what others say about this company and wish them all the best. Attention to detail, Understanding Staff.
Porofessional in all Aspects
Our first contact with HALD was when our investment property builder went into liquidation and HALD were assigned to complete the work. it was obvious that the standard of work carried out by HALD was much superior to the previous builder.
We then retired to a rural property near Beaudesert and needed a builder , we contacted HALD and hoped they would travel the hour to construct our home, luckily they agreed because it is quite a minefield when building but we knew the finish to our home would be second to none and any queries would be answer...
5 Star Winners
Hard to rate house & Land Design because all the other reviews have said it all. This is the second house we have had house & Land build for us. The first one was terrific but this time we needed one to suit our special needs. From a simple drawing, House & Land drew up plans and with some minor adjustments and their expert advice we have ended up with a fantastic home that we love. As before from the very start with the sales person, Supervisor, who is also one of the company owners, along with the other owner and all staff have been a pleasur...e to deal with. The contact and constant updates are a real bonus,I have built with other companies in the past and phone calls are never returned and contact is non existent. If you want a stress free build with a genuine fixed price I thoroughly recommend House & Land Design deserving recipients of all the 5 star ratings. Honest, Friendly, build quality, contact none
Loving life in our new house!
We were delighted at how easy it was to build with House and Land Design. There communication skills kept us update with the day to day progress and made us feel a real part of the project. All the staff were amazing and worked with us to design a house that was perfect for our block. The sub contractors that worked for the builders were friendly and professional. There were no hidden costs which meant no budget blow outs. After one year living in our new home we are impressed with the after sales service provided. We would highly recommend this company to anyone thinking of building.
Reliable, professional, communication excellent
Outstanding is all aspects! Could not recommend more!!
As a single 24 year old this was my first home so I was very wary of the potential downfalls associated with building. I took my time and carefully reviewed and compared all the major builders. It was by chance my mother came across HALD on the internet (this page actually) and sent me some a link to their website. At first glance their prices easily beat all the rest so I was very skeptical. I was looking for 'the catch.' I work in construction and price projects as part of my job so I took the time to construct a spreadsheet comparing ever...y builder I had been talking with – from there per m2 price to their inclusions. HALD came out in front easily. And added bonus was the house was actually very attractive (Logan Villa model). I was planning to build in Gumdale, Brisbane in an estate filled with upmarket homes built by custiom builders such as Casey Jackson homes so it was important my house fit in with the 800k+ surrounding it. (But for a fraction of the price!) I met with the sales rep at a display home who was extremely helpful. He informed me about every little details and after speaking with him i was sold. I decided to go with HALD and I made more plan changes than I care to remember – it actually got to a point where I felt sorry for the poor sales rep who had to constantly go back and change this or that. However, he never once complained and always went out of his way to help me. The construction period was smooth and easy. My foreman kept me updated and everything he told me would happen did. There were no unwanted surprises. Whilst building will always be a stressful time – I am very glad I went with HALD. Not only was I able to build a very large, very attractive house for the fraction of the price one would expect – but I was able to avoid all the horror stories I have heard so many times before that almost put me off building. I plan on building many more properties and would never look anywhere else. I have already passed on HALD to a number of my colleagues. Could not recommend them more!!! My house looks amazing!! Great designs, flexiable with changes, price!, no hidden catches, they do what they say nothing
- Selected Review
A builder who does what they say
The house I built with House and Land Design (HALD) is the second house I have built, and the first one I have built on the Gold Coast. The previous house I built in Melbourne, and I started the process of researching and discussing build options with HALD prior to moving to the Gold Coast. Throughout the whole process with HALD, pre building details and contract, during the build and post building support I can definitely second all the positive comments from everyone else who has written a review on HALD on this site.
Based on my previou...s building experience, and based on many stories and discussions I have had with friends how have used other builders (both on the Gold Coast and in Melbourne) one key thing for me the differentiates HALD from other builders is that you know that they will do exactly what they say they will do, in every aspect of the building process. Even down to the simple little things like sending weekly email updates to keep you informed of what is going on, keeping to agreed time schedules, and having the easiest to read and most transparent building contract documentation I have ever seen. Building a new house is not for everyone, there are a lot of thing to consider and decisions to be made, but if you want a good building experience that goes to plan - I could guarantee that with HALD. For building houses on sloping blocks of land (which is what I did - the Burnett), I found that HALD is also far more competitive and upfront on costs than any other builder on the Gold Coast that I researched and spoke to. After living in the house for 9 months now, I have say I am impressed with the quality of the build and especially with the way the site works and drainage were done. We have had a lot of rain this year and no problems at all. Every great organisation has some room for improvement though, and based on my experience with HALD there were two areas where they could improve, their choice of fittings for bathrooms and tap ware (particularly having some more modern and luxury options) and the way the client supplied elements of the build is managed (this is optional but it was something we chose to do due to lack of options for bathroom and tap ware - although pretty much every other area of the house has many builder managed options to chose from). It would be good to see some new floor plans in their range, especially some plans that are a bit unique in layout, ceiling options and features. None of these things are criticisms or major issues though, hence I still gave them 5 stars, and they do these better then most builders, but it is areas that I think they could improve in. Reliable, excellent communication, competitive and clear pricing
Nothing was ever too much trouble.
We took our time to decide on the ideal home for us and looked through many of the more well known companies displays until we came across House And Land Design.We were frustrated that the other companies dressed up their displays with ultra modern furniture and art work, which at first seemed quite impressive, but it wasn't until you stood back and looked at the house and floor plan that we realised they were just one big open room made to feel more homely by the dressings. The moment we found HALD something about their homes instantly appeale...d. Their homes still have a modern open plan but also retain the character and privacy to make a house a family home. To further add to this we loved the fact that we were able to makes changes to customise the house to exactly as we wanted. We have found all the people within the HADL team to be friendly, helpful and nothing has ever been too much trouble for them. From start to finish everything has ran smoothly and been so easy. If your thinking of building a new home, we believe HALD would be a great choice. Modern, flexible design,
Solid, Reliable and Cost Effective
I have built 9 houses with House and Land Design over the last 7 years.
As an investor living in Sydney and building interstate, it is of utmost importance for me to use a builder that is honest and reliable and does quality work - at the right price. Building with House and Land has always been absolutely trouble free. I have used other builders on the Gold Coast and have had serious issues with them. You dont want the hassles of problematic builders while living interstate, I can assure you. The building industry is notorious and when bui...lding a new home you dont want (or need) building problems, full stop. I know I can rely on House and Land. House and Land builds have all been done via email, with digital pics, excellent communication and efficient turnaround times. Most builds I have only gone up for final inspection as I know the guys are going to do the right thing and I know the job will be done right - first time. I can honestly say that every house they have built for me has met or exceeded my expectations. I am 100% happy to endorse their homes and quality of workmanship. I have not yet sold any of these houses - they are all rental properties. I have had practically zero maintenance issues with all of them and the quality product has shown through over the years. I know I've got a solid investment which is providing me good returns. As an investor thats important to me, and also makes a difference to my pocket! If you are looking for an honest builder on the Gold Coast - call House and Land Design Pty Ltd - I can't recommend them enough. Good quality, good workmanship, cost-effective, reliable, trouble free and fast construction times.
Could Not Be Happier
If there is such a thing as the perfect build experience, then we must have found it. In our search for a new house builder, House & Land Design were recommended to us by associates who had built with them and were very impressed. I believe they have the right formula which is - customer relations, prompt communications (you're not just a number), and flexibility. Special thanks to the building supervisor (who is also a director of the company) for the advice, ideas and prompt action on various matters, and also to the sales team who played ...an integral part in our experience with their patience, guidance and suggestions prior to commencement of the build. They were all so helpful and made themselves available whenever we wanted to speak with them, that it made the whole building experience so easy and hassle free and not a problem as many people find with other building companies. If we were to ever build again we would look no further than HALD, and would recommend this company without reservation. Thanks guys. Reliability, very quick response to communications, great customer relations, and very good attention to detail.
The Best Home Builder on The Gold Coast
I've been looking forward to writing this review of House And Land Design for a while now and that's for a couple of reasons; I've been very happy with both their service and product and I also want to congratulate them on completing my beautiful home.
I began the long journey of home ownership by researching every home builder on the Gold Coast and making contact with those on my short list. At the end of my investigations I chose H.A.L.D. because:
1) They were very approachable. This is an important point to make because when building ...a house, you will be working with the builder for several months and it's easier to build with someone you are comfortable talking with than someone who is not. The owners and project manager at H.A.L.D. were easy to talk to from the moment I met them through to my home's completion. 2) They are honest and didn't try and talk around subjects and issues presented to them. I found with builders who would ignore or skirt around my questions I would immediately move on to the next builder on my list of choices; I value honesty and if I felt I was being lied to then I would definitely not build with them. H.A.L.D. were transparent from the moment I walked into their display home right through the construction process. 3) Their homes are not decorated with million dollar furniture packages aimed at distracting buyers from the build quality. Instead of displaying interior decorating House And Land Design display the actual home. I'm going to expand on this topic of quality because it's a fundamental aspect of a build. After researching builders on the net (and by knocking on people's doors in new estates to speak with the owners about their builder), I went out and had a look at display homes and I was shocked at the quality! I couldn't believe I was walking through display homes with so many things wrong with the house. My immediate thought was: if this is their display home quality, what do their normal homes look like? And I imagined them to be a lot worse. That's why I made the comment about million dollar furniture as it's easy to be swept up in all the amazing extras and forget about focusing on the actual house itself and what is included in its price.
We thought we would write our experiences as we really felt that the team at HALD did a wonderful job of making the experience smooth as possible, with no surprises, and with such a fantastic result which we are now enjoying.
Through the design of the house we had picked to build - the Noosa 30, our design consultant [name removed] was very friendly, honest and very accommodating through our numerous changes, which would have been different if we had selected another builder. If you saw the Noosa 30 plans, and then saw our house you would se...e straight away the magnitude of changes we had made to it. We felt sorry for [name removed] many times as we made changes throughout this period :) Although HALD was smaller than some of the other contract builders, we found they were very pleasant and professional to deal with, very prompt on contacting us on updated plans. They had no issues in building in Brisbane, although they have traditionally built in the gold coast corridor area. BTW: We had been down the design path with two other large contract builders and after getting stung with so many considerable extra costs we found the cost just blew out. We then thought we would explore one more and found HALD from a web search and then contacted [name removed]. The pricing remained steadfast to the contract, no surprises with add-ons etc. We did make changes that required alterations and extra charges and the charges were very reasonable to the extent that we actually made changes we didn't think we could have afforded earlier. We were also happy to see some changes reduced our costs HALD seemed more than honest in this regard.
Could not recommend highly enough!!
My wife and I were told about House and Land Design from my parents. Looking back now, I realise how naïve we were about building when we were going through the process of sorting a house design and the inclusions that suited us.
As First Home buyers we thought what we were getting and the service House and Land Design provided was “normal” for the industry. It wasn’t until we moved into our house a few years ago at Pacific Pines that we realise how well it all went as we spoke to some of our neighbours who had built with other companies.... The whinges of “the salesman lied to us” or “it took them forever to get back to us with prices” or “they won’t come back to fix anything” made us realise that we had built with a good builder as we didn’t really have any complaints. Recently we built again with House and Land Design. We made a point of visiting other builders Display Homes to see what the latest ideas were (if nothing else) and we were promised $100,000 of “Free” inclusions etc, etc. It was interesting to find that the companies that had the fanciest Display Homes and glossiest brochures were the ones our neighbours had complained the most about. Needless to say that we built with House and Land Design again and while there were no promises of “alleged” freebies we did get what we wanted, on time and without any stress on us. We are now thinking about building in Gladstone and hope House and Land Design will build there for us again. HALD were helpful at every step even after completion.
After having two houses built by House and Land Design I can honestly say they are brilliant. Starting with the great service at the display house right through to building the house. Everything is explained to you and the price is fixed with no hidden extra's and what is on the contract is exactly what you get. After building my first home with House and Land Design over 8 years ago and having no problems I built with them again and there service and quality is still at the same high standard. If you are looking for a quality built home at a good price I reccomend House and Land Design to you.
Questions & Answers
Could you please help me out with the following questions:
1) How many years your construction warranty and your fixture warranty?
2) what is usually timeframe to build single story house?
3) how much is normally estimate difference between single and double story 4bed ?
Does HALD complete major renovations to existing homes?
I don't think that they do renovations even major ones. That is because they avoid complications and just do what they do best, and they do it well.
We spent quite some time looking at the renovate or rebuild option. To renovate our place was going to cost about $350k to knock down and rebuild was about $300k and we didn't need to compromise on design. We got the layout we wanted, 2.7m ceilings, all new plumbing and electrical.
We are happy that we choose to knock down and rebuild, but you do take a big breath when the excavator starts demolishing your existing house.
Regards,...David & Cheryl
Hald H.House and Land Design
Good morning Kristin,
Thank you for contacting House and Land. In regards to your question, our building company concentrates mainly on new homes as David and Cheryl has suggested. We unfortunately don't do any type of renovations at this stage.
All the best with your renovations, sorry we couldn't be of more help.
Hello, does HALD build in Clyde North Melbourne?
Hald H.House and Land Design
Unfortunately we don't reach down that far for our construction sorry. As we're a Gold Coast based company we tend to go only as far down as the South Gold Coast area. Thank you for considering us for your house construction and sorry we couldn't further accommodate for the area you're looking at.
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