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HSBC Home Loans

HSBC Home Loans

1.9 from 35 reviews · View Statistics
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Reviews

2.0
4 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(3)
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Mr.cool
Mr.coolPerth, WA
  • 4 reviews
  • 1 like

Can’t complaints compare to big 4 banks

published
Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
4/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateApril 2021
Loan used forRefinancing
Adriana
Adriana
  • 6 reviews

Worst bank waste of time

published

I did apply to refinance my loan. They made me cancel credit cards and it took for ever to declined the loan because the unit is too small. Absolutely waste of time

Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forRefinancing

Other Home Loans

 
 

0.0
(1,234)
Javvad
JavvadGreater Melbourne (Outer), VIC
  • 2 reviews

Worst Customer services for home loans refinancing

published
Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Online Tools
1/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forRefinancing
MissD
MissD
  • 3 reviews
  • 1 like

Home Loan Application

published

Ive been a long standing banking customer with HSBC for almost 20 years now and have always found thier customer service great so when they started advertising thier home loan packages with a competitive interest rate I applied for a refinance. I spoke with a home loan specialist at HSBC, was advised based on preliminary information provided i qualified, sent through all required documents and paperwork and never heard back from the loan specialist despite my follow up calls and emails.

Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forRefinancing
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