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HSBC Home Loans

HSBC Home Loans

1.9 from 35 reviews · View Statistics
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Reviews

3.7
3 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(1)
Previous
Next
too much
too muchGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 5 likes

HSBC Homeloan.

published

the home loan process does ask for a lot of documents but to be fair I am organized so it took me less than 30 min to pull everything together. Just the usual bank statement, bills, payslips, etc. Caroline Bi has been fantastic I forgot how lovely it is to deal with polite, professional organised people. Looking forward to having a bank to talk to again.

Transparency
5/5
Customer Service
5/5
Application Process
5/5
Timeliness
5/5
Online Tools
5/5
Incentivised Review No
Loan TypeFixed Rate
Loan used forFirst Home
Ulan M
Ulan MSydney, NSW
  • Verified

Conservative bank with competitive home loan pricing

published

HSBC loan approval process is a bit protracted, they do ask for more documents than other banks and they do sometime asks somewhat silly follow-up credit verification questions. However our relationship manager was top notch, with timely communication and follow-ups. HSBC is not one of those banks that will throw credit at anything that moves (hint: royal commission), they are conservative, aka old fashioned bank in a good sense when it comes to credit checks. And I'd rather have it that way.

Transparency
5/5
Customer Service
5/5
Application Process
4/5
Timeliness
5/5
Incentivised Review No
Loan TypeVariable Rate
Loan Start DateSeptember 2019
Loan used forFirst Home

Other Home Loans

 
 

0.0
(1,234)
Amy
AmySydney
  • 3 reviews
  • 4 likes

Lose interest on refinance

published
Transparency
1/5
Customer Service
1/5
Application Process
1/5
Timeliness
1/5
Incentivised Review No
Loan TypeVariable Rate
Loan used forFirst Home

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