Worst bank waste of time
I did apply to refinance my loan. They made me cancel credit cards and it took for ever to declined the loan because the unit is too small. Absolutely waste of time
Worst Customer services for home loans refinancing
Customer experience was worst, misleading i feel like i have been cheated.
Relationship Manager confirmed me in first place that loan application and supporting documents look good with no issues to come for loan approval
i told him clearly that please do not run my credit check, if you see any issue with my application and documents provided to them.
They run a credit check on me and then credit officer start delaying our loan approval, with keep asking me same question why my employer is deducting more tax on my salary, start doubting me if w...
the home loan process does ask for a lot of documents but to be fair I am organized so it took me less than 30 min to pull everything together. Just the usual bank statement, bills, payslips, etc. Caroline Bi has been fantastic I forgot how lovely it is to deal with polite, professional organised people. Looking forward to having a bank to talk to again.
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