Unwilling couldn't give a dam
Nice when they're trying to get your money, they promise you the world, but once they have it the service is terrible .. l got sick of them setting me up with non-compatible women..
32 year old female:
If there is any other way you could possibly think of to meet someone- try it first.
This service was a horrible waste of money from the very first meeting.
On my first interview, I was shown three potential 'suitors' who all fit my brief (and handsome). After signing up the next day, all of a sudden, they were no longer available. Then I was matched into dating people who were really not what I wanted but was told to give them a chance. That chance cost a lot and very quickly I burned through my very awkward dates with guys that I didn't have anything in common with including one who didn't even live in a radius that could eventuate to a relationship (he didnt live in that radius).
I also heard from a friend they were using my photo long after I had pulled the plug. Using the same trick on someone else with my photo! Terrible.
Just like another review, the communication was so bad, I asked never to be contacted again.
Please don't now either.
Waste of money and time.
- good at marketing and selling you hope of professional care
- price is significantly high and disproportional to service provided
- gets your basic information wrong, despite you have personally filled in a form about yourself and met their staff during sign up talking about yourself. Honestly, meeting you did not equate to knowing you at all.
- constantly match you with people that don't even come close to your basic request/ factors of consideration. (Again, purpose of the forms and ongoing discussions?)
- description of matches over the phone is very sugar coated. Basic information you'd get on Internet dating profiles is more factual and informative.
- provide as much detail in every after date feedback you want, constant same formula of next mismatch, not listening and not improving service.
Honestly, Internet dating can be hit and miss but at least you are not wasting significant cash on useless service wasting your and your date's time.
Waste of Money
Expensive service that I found a complete waste of money - in my case it seemed like little or no effort was put into matching after money changed hands. I am 5 ft 9 and specified my match needed to be 5ft 10 and above - 3 out of 4 matches were 5 ft 9 or less and I don't care what they said on their form!
Staff can be rude and unprofessional at times and I can honestly say I would have more luck selecting a potential partner on an online dating site as at least you can match yourself more accurately on height etc. I felt that a "matchmaking stranger" convinced me and assured me that they knew what I was looking in a partner but when it came to the crunch they couldn't even get the height match right 3 out of 4 times. This was relayed to the agency after each and every date but only the last match out of 4 met the height requirement!
I took out the most expensive type of service offered and paid for many inclusions. The inclusions stopped after a while with no explanation. As well as this, the introductions were seriously mismatched. My experience was that even basic information on potential matches was frequently incorrect and I found ideal a very confusing company to deal with.
It was an absolute waste of my time, money and effort.
My suggestion is to try somewhere else, don't waste your money.
Ageism at its best
It all depends on your age on whether they will even take you on, I made an inquiry only to be told that at the ripe old age of 51 they don't deal with people in my demographic and they won't be taking on people in my demographic in the future.
Don't bother dealing with these people if you are over 50 as they are an ageist and discriminatory, their customer service and emailing is insulting and unfriendly. I have attached the email I received below. If they only cater to a specific age range state up front don't waste my time and insult me into the bargain.
So my introduction to this company was cold and very poor customer service.
Disappointed only want your money!!!!!!
I joined ideal introductions with high hopes and was sold a very nice lie. Unfortunately as soon as I signed up it was almost a month and several phone calls before I got a date. When I met the date I was very shocked as he he was a nice person but in no way was what I had specified or was in no way like he was described to me. When I tried to explain to them that I was unhappy with the service the responses I got was rude and inappropriate rather than apologising and talking things though with me they threw back in my face how much work they had done on my case already and recited back my feedback to me which I was led to believe was for the person you went on a date with to read. I am not a nasty person and I don't think it was his fault that we were set up. Anyway the date wasn't really the problem it was the lack of service and when I tried to explain I was unhappy I wasn't listened too. Unfortunately I could only afford the lowest package and unfortunately here that $800+ adds up to nothing. DO NOT USE THIS SERVICE they only want your money. When I tried again to email them I have received no response. I am now considering the office of fair trading. I hope no one else gets used by this service they really don't care about their customers at all.
Do not waste your money
I invested with Ideal to help me meet someone special. I was excited, albeit nervous, to start with. I thought it would be an amazing way to meet someone. Wrong!! My first date was so diabolical I thought it might have been a set up to make me stronger so I could at least say "no date could be worse than that!". Not only did they not listen to any of the feedback I gave them (which incidentally is supposedly very important for them to find you the right partner) but practically bulldozed me into dates with men who were just not in anyway shape or form right for me. I was so angry after every date I went on. When I had first visited their office to meet with one of the "matchmakers", I felt so horrible about myself. She made me feel so awful with her comments. Do not use this service. They take a lot of money from you and will not deliver. Online dating can be hit or miss, but at least you are not out of pocket thousands of dollars.
Big on promises but...
My advice: Save your money
The consultant was very professional in her dealings with me but that's the only upside to this.
Based on the consultant's presentations and advice, I bought a package close to $3000. Promises were made but the very first match that was arranged was disappointing. That lady clearly did not match my criteria and was not interested at all. The subsequent matches arranged just kept going downhill from there.
The consultant seemed sincere, but at the same time seems to be wanting to rush through all the matches I have under the contract. I gave up on the service before reaching the last match allowed in my contract and told them to put it on hold back then. Never went ahead with that last match ever since but I guess the contract period should have lapsed by now.
Recently, the consultant rang me up after an extremely long lapse, which jolted my memory about using this service and to write a review based on my own personal experience.
Professional in their dealings but that's about it
Trying to rush through the matches allowed in the contract
Don't go near them
I bought a voucher and went along for my visit to Ideal Introductions, this was just before Christmas 2012. The first interview seemed promising before the consulant left the room and left me with a list of very over priced packages. Upon leaving and not signing up to any of their packages I haven't heard from them since and it is now February 2013, not even a follow up of any type. I am an attractive female, 37 years old, no kids, great job, very well presented but there are no matches for me, I find this very hard to believe. I even question how many men they even have on their books. My advice is to save your $$$ and keep with internet dating. I only lost $60 with a coupon I would shudder to think I wasted $1,000's on one of their packages.
Total waste of time and money.