Unwilling couldn't give a dam
Nice when they're trying to get your money, they promise you the world, but once they have it the service is terrible .. l got sick of them setting me up with non-compatible women..
32 year old female:
If there is any other way you could possibly think of to meet someone- try it first.
This service was a horrible waste of money from the very first meeting.
On my first interview, I was shown three potential 'suitors' who all fit my brief (and handsome). After signing up the next day, all of a sudden, they were no longer available. Then I was matched into dating people who were really not what I wanted but was told to give them a chance. That chance cost a lot and very quickly I burned through my very awkward dates with guys that I didn't have anything in common with including one who didn't even live in a radius that could eventuate to a relationship (he didnt live in that radius).
I also heard from a friend they were using my photo long after I had pulled the plug. Using the same trick on someone else with my photo! Terrible.
Just like another review, the communication was so bad, I asked never to be contacted again.
Please don't now either.
Waste of money and time.
- good at marketing and selling you hope of professional care
- price is significantly high and disproportional to service provided
- gets your basic information wrong, despite you have personally filled in a form about yourself and met their staff during sign up talking about yourself. Honestly, meeting you did not equate to knowing you at all.
- constantly match you with people that don't even come close to your basic request/ factors of consideration. (Again, purpose of the forms and ongoing discussions?)
- description of matches over the phone is very sugar coated. Basic information you'd get on Internet dating profiles is more factual and informative.
- provide as much detail in every after date feedback you want, constant same formula of next mismatch, not listening and not improving service.
Honestly, Internet dating can be hit and miss but at least you are not wasting significant cash on useless service wasting your and your date's time.
Waste of Money
Expensive service that I found a complete waste of money - in my case it seemed like little or no effort was put into matching after money changed hands. I am 5 ft 9 and specified my match needed to be 5ft 10 and above - 3 out of 4 matches were 5 ft 9 or less and I don't care what they said on their form!
Staff can be rude and unprofessional at times and I can honestly say I would have more luck selecting a potential partner on an online dating site as at least you can match yourself more accurately on height etc. I felt that a "matchmaking stranger" convinced me and assured me that they knew what I was looking in a partner but when it came to the crunch they couldn't even get the height match right 3 out of 4 times. This was relayed to the agency after each and every date but only the last match out of 4 met the height requirement!
I took out the most expensive type of service offered and paid for many inclusions. The inclusions stopped after a while with no explanation. As well as this, the introductions were seriously mismatched. My experience was that even basic information on potential matches was frequently incorrect and I found ideal a very confusing company to deal with.
It was an absolute waste of my time, money and effort.
My suggestion is to try somewhere else, don't waste your money.
Ageism at its best
It all depends on your age on whether they will even take you on, I made an inquiry only to be told that at the ripe old age of 51 they don't deal with people in my demographic and they won't be taking on people in my demographic in the future.
Don't bother dealing with these people if you are over 50 as they are an ageist and discriminatory, their customer service and emailing is insulting and unfriendly. I have attached the email I received below. If they only cater to a specific age range state up front don't waste my time and insult me into the bargain.
So my introduction to this company was cold and very poor customer service.
Disappointed only want your money!!!!!!
I joined ideal introductions with high hopes and was sold a very nice lie. Unfortunately as soon as I signed up it was almost a month and several phone calls before I got a date. When I met the date I was very shocked as he he was a nice person but in no way was what I had specified or was in no way like he was described to me. When I tried to explain to them that I was unhappy with the service the responses I got was rude and inappropriate rather than apologising and talking things though with me they threw back in my face how much work they had done on my case already and recited back my feedback to me which I was led to believe was for the person you went on a date with to read. I am not a nasty person and I don't think it was his fault that we were set up. Anyway the date wasn't really the problem it was the lack of service and when I tried to explain I was unhappy I wasn't listened too. Unfortunately I could only afford the lowest package and unfortunately here that $800+ adds up to nothing. DO NOT USE THIS SERVICE they only want your money. When I tried again to email them I have received no response. I am now considering the office of fair trading. I hope no one else gets used by this service they really don't care about their customers at all.
Do not waste your money
I invested with Ideal to help me meet someone special. I was excited, albeit nervous, to start with. I thought it would be an amazing way to meet someone. Wrong!! My first date was so diabolical I thought it might have been a set up to make me stronger so I could at least say "no date could be worse than that!". Not only did they not listen to any of the feedback I gave them (which incidentally is supposedly very important for them to find you the right partner) but practically bulldozed me into dates with men who were just not in anyway shape or form right for me. I was so angry after every date I went on. When I had first visited their office to meet with one of the "matchmakers", I felt so horrible about myself. She made me feel so awful with her comments. Do not use this service. They take a lot of money from you and will not deliver. Online dating can be hit or miss, but at least you are not out of pocket thousands of dollars.
Big on promises but...
My advice: Save your money
The consultant was very professional in her dealings with me but that's the only upside to this.
Based on the consultant's presentations and advice, I bought a package close to $3000. Promises were made but the very first match that was arranged was disappointing. That lady clearly did not match my criteria and was not interested at all. The subsequent matches arranged just kept going downhill from there.
The consultant seemed sincere, but at the same time seems to be wanting to rush through all the matches I have under the contract. I gave up on the service before reaching the last match allowed in my contract and told them to put it on hold back then. Never went ahead with that last match ever since but I guess the contract period should have lapsed by now.
Recently, the consultant rang me up after an extremely long lapse, which jolted my memory about using this service and to write a review based on my own personal experience.
Professional in their dealings but that's about it
Trying to rush through the matches allowed in the contract
Don't go near them
I bought a voucher and went along for my visit to Ideal Introductions, this was just before Christmas 2012. The first interview seemed promising before the consulant left the room and left me with a list of very over priced packages. Upon leaving and not signing up to any of their packages I haven't heard from them since and it is now February 2013, not even a follow up of any type. I am an attractive female, 37 years old, no kids, great job, very well presented but there are no matches for me, I find this very hard to believe. I even question how many men they even have on their books. My advice is to save your $$$ and keep with internet dating. I only lost $60 with a coupon I would shudder to think I wasted $1,000's on one of their packages.
Total waste of time and money.
$360 per date. 6 dates in 12 months. 0 second dates. Weigh up your options before you sign up.
The good: staff are lovely. You can’t fault them for being polite & professional.
The not so good: despite a thorough consult - I required a second one with Linda as clearly the matches provided to me up until that point were not going to a second date.
I was clear about deal breakers from the beginning - and on 3 occasions was matched (once) with or going to be potentially matched (2 times) with what I said was a deal breaker for me.
Matches were at a minimum 6 weeks apart (I was reminded on at least two occasions I could review contract to see it in there / when I questioned time spent waiting).
Matches themselves - one was definitely not someone I would recommend to anyone! That was my first date. My mantra - it can only get better. Luckily that was the case.
The others were nice guys but not guys I was attracted to. At initial consult - I was shown images of the ‘type’ of guys I was attracted to. None of my dates (bar one) came close physically. For that one who did come close - I would have gone on a second date with but he didn’t feel the same way. That’s understandable.
Does this service work? It may work for others but it didn’t for me. I’m not sure if this is a cultural issue (I raised this at initial consult and later on when I found matches not great. I specifically asked if they had gentleman in their database who were attracted to ladies of my heritage). This was important to me and I was advised there were.
Overall - to quantify this experience - I paid $360 per date with only one that I would have gone on a second date with! For me - not a great return on investment at all. Not a single 2nd date. I had more luck on online dating (and that was free)!
In 12 months I went on 6 dates! So that’s a date every 2 months.
If you’re okay with those figures above - go ahead! If you cringed at the above figures - I’d recommend you seriously don’t consider Ideal. I might add I got a mid range product - there are more expensive ones available.
Overall as I said - the staff are lovely. I just thinks it’s a massive spend when it doesn’t work.
Seriously weigh up cost before you sign up. Don’t be drawn in by the pics you are shown!
Happy partner seeking and may Cupid find you!
Linda has been in touch with me to to discuss my experience and to work together to get a better outcome. It’s not often businesses do that! Again - the staff at ideal can’t be faulted for their professionalism.
Watch this space....
Not what I was sold on.
Have been meaning to write a review of my experiences for some time now.
Firstly the lady that I spoke to [name removed] at the Brisbane office was awesome. Really made me feel at ease with the questions and trying to get a feel for what I was after. Unfortunately we had a miscommunication about one issue which didn't help.
My biggest problem was the time frame and lack of communication. Took about 4 to 5? weeks after paying the first part of my fee to go on my first date. Unfortunately because of the miscommunication we were not ideally matched and my date said right from the get go I was totally outside her age bracket.
Then i waited for two months without communication from Ideal, other than a phone call to get the second half of my fee.
I rang up to find out what was going on and they told me it was difficult to match me because I don't want children.
While I understand that, If I had been told of this originally instead of being told to expect 1 or possibly 2 dates a month I wouldn't have signed up.
Long story short, Great people to deal with, but for me unable to deliver on their promises ,and when they have your money, they have your money with no hope of refund.
Average middle aged fema
Expensive and disappointing
I am finding the process demeaning, the communication lacking. I spoke with one of the ladies last week who told me I need to be more realistic, then came up with a match who was 9 (!!) years my senior. I was told that men in my age group were really looking to date a woman a decade less.
I have now spoken with others that have had a very similar experience. This is not a rout that I would recommend!
Anon Male 33
I signed up several years ago to meet someone. I am a FIFO worker who due to my work struggled to be at home enough to meet someone who understood my lifestyle and was willing to give me a chance. It took a while to find a suitable match and refine my selection of what i was truly wanting and at one point I gave up for a while but persistence is the key and after i'd say 10 matches over 12+ months with different women who were lovely enough but didn't have enough in common to continue pursuing a relationship, I was introduced to a lovely lady who understands me and now we are in a happy relationship
Trust the process!
Linda was professional and thorough when I met with her to discuss my desires for this process. I felt as though she took an invested interest in me, my likes and dislikes, and was genuine when expressing that she would find the perfect partner for me. I was apprehensive at first, as my experience with previous matchmakers was not a positive one, however I was encouraged to trust the process and let Linda work her magic.... and work her magic she did! Linda matched me with the man of my dreams and I could not have asked for a better partner.
I signed up with Ideal having never dated before. The service is not cheap, but for someone like myself who didn't even know where to begin it was very much worth the price. The matches that Ideal have provided so far have all been at the very least in the ballpark of what I was looking for, and though nothing has worked out yet I don't regard that as a negative reflection on Ideal at all. To their credit they have been entirely honest and professional in all our interactions, and are very willing to provide as much or guidance and advice as required.
My Ideal experience
I joined Ideal in 2016 after being single for a few years after separating in my mid-forties. I chose Ideal as I did not wish to do internet dating as I am a professional that works long hours and with two teenage children, and I felt internet dating was too time consuming and impersonal. I preferred the idea of someone listening to my preferences and finding people that would suit me. My experience with Ideal started slowly but at all times I found the staff friendly and helpful. I am pleased that I was matched with a lovely lady through Ideal, and we are enjoying spending time together. Thank you Ideal for your advice and introducing me to a very special person.
I used to hear the Ideal Introductions advertisement on the radio every morning on my way to work. Initially I was not really keen to approach Ideal. In the meanwhile I tried online dating, that didn't work well. Finally made an appointment with one of the staff members at Ideal, she gathered lot of information about what I was looking for and who I was. I received some good tips from Linda and her team. Staff members are good at responding back to text messages and provide feedback. I met few nice men through Ideal, sometimes team took long time to introduce perspective match, however they have always introduced me to professional gentlemen. I am happy with the service I have received through Ideal. From the last 7 months I am dating a nice guy introduced by Ideal.
I have been with Ideal for a little while now and have found the whole process enjoyable, smooth and fun. The girls there are great and easy to talk to. I have finally found the right person for me. We have chemistry and so much in common, it makes it all just perfect. I recommend Ideal Introductions to all my single girlfriends.
lover and loved
I first learnt about Ideal Introductions through an advertisement in a magazine. I had tried on-line dating once with no success and found the process time consuming and unpleasant. With Ideal Introductions, from my first point of contact with them, all interactions with staff were enjoyable. I also really enjoyed the process of meeting up with a date. I did not have to do anything apart from answer the phone when Kimberley phoned with some details of a prospective date. I paid for the agency to do the hard work, and they did. Even during and after a date, there never had to be any awkward moments because both parties knew that there was feedback given to the Agency and the Agency gave the respective feedback to us. The whole process was very enjoyable. After a year of going on different dates, all pleasant, I was introduced to a man who I now live with. We are both very happy.
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