Excellent value and service
I broke my Maui Jim sun glasses after 9 years of service, looked at purchasing from shops, but found that iframes were $70 cheaper than anywhere else I could find.
Made the purchase on line (O/No. 35645966), I was kept up to date regarding the order status and delivery date.
Glasses arrived today, in original packaging, and are genuine.
Can't fault the service of price from iframes.
Superior customer service and A1 product
Ordered my glasses which were $80 cheaper than the exact ones in the shop. They were express posted straight away with signature required. Unfortunately australia post delivered to the wrong address and the person whom signed for them must have kept them. I notified iframes as soon as i realised the situation. They acknowledged my email and within a couple of days called me to let me know they were sending a replacement pair which i received 2 days later.
I dont usually write reviews but these guys in my mind went above and beyond to get me my order even considering it was no fault of theirs. Thankyou again , i will reccomend you to all.
I searched online for the best price and iframes came out on top. The customer service was exceptional. And I can't believe how fast the postage was - I got them the next day! Will definitely buy from them again :)
The best price I could find.
Easy and secure ordering.
They did exactly what they said they were going to do.
Ordered an out of stock pair of glasses and they arrived in the prescribed time frame.
Sunglasses were undamaged and in perfect condition. Very happy.
would not hesitate to buy another pair through iframes.
Great company, authentic products
After researching several dubious online sites, I decided to pay a bit more and deal with a reputable business, I'm glad I did.
Rang up first and confirmed they had the product I was seeking, ordered it immediately at 1pm from Caloundra in Qld and it was available for collection the next day. I ordered Maui Jim Ho'okipa glasses and I am very happy.
Feel safe dealing with this people, but is probably smart to confirm your item is available for immediate sale.
Best price on a great product.
Easy and secure ordering.
Will definitely use again and recommend to friends.
Exceptional. Ordered Monday and arrived Tuesday
Placed an order Monday afternoon and goods arrived Tuesday morning. Great service and the sunnies were as described.
Can not fault :-)
Fantastic - both service and product.
Suitably impressed - I ordered Sunday afternoon (via mobile) when I lost my sunnies, I checked them out at Sunglasses Hut (who wouldn't price match - $100 difference) and they arrived Tuesday. Perfect - this IS service!
They delivered quickly during the xmas season. Much faster than I expected. They are very reliable for purchasing and refunding.
What fabulous customer service after first pair of sunglasses were too large for my face they promptly organised for me to post them back at no charge, and quickly arranged for another pair of my choice to be shipped at no cost. The customer service was extremely prompt and they even replied over the weekend. Everything detailing with this company was quick and easy and the price of the sunglasses was well below what they are retailing in the shops
Fast delivery, easy transaction
I initially used one of their online rivals. After so many issues with them I decide to give iframes a go. It was an easy transaction, delivery was super fast (within two days). Definitely use then again. I wouldn't use vision direct.
Awesome glasses at great prices!
Loving this shop, good selection of sunnies at prices well below high street prices. Quick delivery and pain free experience in all way.
Amazing find! Nearly bought Miu miu sunglasses in Miu Miu store for $600 but luckily decided to check the prices online. Sure enough exactly the same sunglasses are $329 on iframes website, so great savings and quick delivery,
No complains here!
Excellent service and product exactly what I wanted
I purchased online through the iframes website. I wanted a pair of Bvlgari sunglasses. Id searched the stores high and low and found that none had a black pair of the glasses that I wanted. Apparently they may be being discontinued. After walking all over Chadstone and Southland I decided to look on line. I found the iframes site and read the reviews. I went on line and they had a pair of the black ones showing as available on their website and in stock. I purchased them on Saturday afternoon and they arrived early Tuesday morning. ...Exactly as described. They were a $180 cheaper than in the stores as well. I probably was dreaming of a purchase through the shops but when I saw the price online I decided that I could afford it. I couldn't be happier with the service and the price. I'll be purchasing through iframes again in the future
you just won another costumer
Dealing with you was a breeze, really happy with how quick you were with delivery and great prices too .
Firstly you had the exact sunglasses I was replacing - ordered them at 3pm and they arrived 7am next morning - very impressed with the service and price!! Thankyou so much!!
I am very happy with IFrames. My sunglasses arrived In one day, perfect and with the best price. I will buy more!!! Thank you guys!!
Maui Jim Castaways
I would just like to say thank-you for such excellent service. Everything was as you said it would be on your Web Page. The Maui Jim's are fantastic & your service is better than any I've dealt with before. Postage was super fast to Sydney (next day delivery).It also was the best price of anywhere else by $60 & below rrp by $100 I would & will highly recommend you to everyone without a worry.
Excellent product, price and service.
I purchased a pair of Prada sunglasses on the iframes website and my transaction was finalised a few minutes after the cut-off time for next day delivery. I emailed customer service to ask if it was possible at all to still have my purchase included in the next day delivery dispatch - not only did I get a prompt response from the very helpful customer support team member confirming my order had been shipped, he kept me informed of the progress and delivery once done. Received it the next day which before a long weekend was very impressive. The prices offered by iframes are the best around; I will definitely shop with them again and strongly recommend them to anyone in the market for sunnies!
Excellent. Great Price, fast shipping. Sooooo much better than a shop!!
Bought some Maui Jim Frigate sunglasses. The price was much better than anywhere else, they were shipped fast using an Auspost service that kept me updated on where the package was. Glasses arrived 48 hours after ordering. Free lens cloth was a nice touch. I will definitely use again!!!
Great price and delivery
Ordered foldable Ray Bans from Iframes, best price that I found for them online. Great service, well packaged and delivered at the estimated time. No issues with the product. Would definitely use them again in the future.
Bought a pair of Maui Jims from this website. Huge price difference to other retailers. Picked the ones we wanted, and they arrived within 3 days. Why would you pay full price when you can buy them from here lots cheaper!Very Happy!!!!Would recommend to my friends.
Thanks for looking after me after a disappointing experience with your competition. Looks like your product description and stock levels all showed accurately. Thanks for the speedy delivery!
Hi, I have just received my order and wanted to thank you
for your excellent service, fast delivery and price. I hope to use you
again and will definitely be recommending you for your outstanding
service. Thanks again, Shane
Amazing service with unbeatable pricing. Retailers: You're on notice!
I can't say enough good words for iframes. Ordered a last minute Christmas gift on the night of the 23rd Dec, received the next day!!! Even though it was beyond their cut off for next day shipping, they went one step further and actually made special arrangements for me receive my order!
Even more amazing, is that Jack from iframes actually called me (yes by phone! Normally online businesses just send you emails) to let me know that he had read my request and would make special arrangements for me to ensure I had my order in hand.
When ...you consider the really good pricing and then receive this amazing level of service, retailers should very worried. Thanks iframes team, you're doing everything right and I'll make sure I come back and send my friends and family to you as well for our next purchase. Merry Christmas guys!
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