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IG

IG (page 4 of 5)

1.2 from 129 reviews · View Statistics
See the Best Forex & Share Trading Platforms in 2021 as rated by Australians on ProductReview.com.au.
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Reviews

  • Transparency
    1.2 (69)
  • Rates and Fees
    1.6 (5)
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Rhett
RhettSouth East Queensland, QLD

Bait & switch; signed up only to introduce excessive inactivity fees

published

This organisation cannot be trusted. When I signed up they had decent brokerage - then they get your details and change it so that you have to pay excessive inactivity fees if you do not trade. This is classic bait & switch. Avoid.

  • Verified

IG is a cheater

published

They advertise $8 trading fee but have hidden fees - up to $200 per year if you do not frequently trade. Withdrawing cash has restrictions and can take several days. Platform is not user-friendly.

High Account Maintenance Fee and Less trade buy option

published

Please do not trust finder.com.au or ratecity.com.au, as they are marketing IG as low fee and zero account maintenance fees.
High Account Maintenance fee on quarterly basis $50. For example if you buy 5 shares in 1st quarter and no purchase in other 3 quater you will pay (5*8 +50*3=$190) compare to any other trade platforms. Commsec and other platforms is much better witj lot options and cheap than IG.

Alan M.
Alan M.South East Queensland, QLD

IG trades against you!!

published
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Shizuka
ShizukaO'Connor 2602, ACT
  • 2 reviews
  • 1 like

Cheap means poor service

published

My 18yo son had saved up money in his bank account ready to buy some shares. IG will not approve his account and despite calling IG, they never called back or activate his account. Commsec approved it and he bought AND paid for his shares within 24 hours.

Rolf CP H.
Rolf CP H.Pilbara, WA
  • 2 reviews
  • 1 like

Not for long term investments

published

I am a long term investor. So IG is hammering me with fees for not doing enough transactions. I won't dare to recommend this company to any friends because of it.

igscam
igscamSydney, NSW

IG Scam

published

IG is scam. New users don't use it. Just google it and you will see how they are reaping other's money

For existing user we should take legal action, report to media, report Australian Financial Complaints Authority etc.

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Matt
Matt
  • 2 reviews
  • 5 likes

Suspend profitable traders

published

login in account at multi devices at the same time, no security issue

published

you can login IG account using a few different devices without warning or kick out other device. like you can use mobile phone login then use laptop login, then you can login another mobile. etc, it is unable to kick out other devices. there is not security issue.

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Jonelle
Jonelle
  • 2 reviews
  • 1 like

IG Criminal Broker DO NOT USE

published

IG is a criminal broker that will resort to all means to take your money. I have used them for CFD trading. They are always trying to make you fail from interfering with the platform so you can't open and close positions, log you out of the platform, cause spikes, take positions against you, and alter their data feeds to name a few. They have clearly influenced their reviews on Trustpilot which was around 2 and now over 7 this year. Why ASIC allows such a company to operate in Australia in light of their ongoing criminal behaviour I don't know.

Matt
MattBrisbane

Terrible company and terrible service

published

Lured me in with cheap brokerage some time later slammed me with $50 "non use fees". Service department is a joke and is either incompetent or just not willing to discuss issues.
Website is poorly designed. You don't even have direct ownership of the shares.

You could overlook a few of these issues for the cheap brokerage. But I wouldn't recommend IG to anyone after my experience and introduction of these fees.

Rubbish

published

Terrible costumer service.
Always a drama when you need to call them or request anything.
They have blocked my account with any reason and have requested to withdraw my money, based in absolutely nothing. Very disrespectful.

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Sam T.
Sam T.Sydney
  • 2 reviews
  • 1 like

Nonexistent Customer Service

published

Steer VERY clear of IG, their support over online chat is totally unhelpful and over the phone pretty much inexistent as they place you on hold forever. I have called them 3 times in the past 7 days and could literally not get through to ANYONE after waiting 40 minutes each time. Do yourself a favor, save yourself from the stress and take your money elsewhere. Seriously!

masonhambleton
masonhambletonGreater Melbourne (Inner), VIC
  • 12 reviews
  • 3 likes

service

published

there service is terrible and they just hung up on the customer when it gets to hard for them
they dont answer the phone and when it gets to hard they just leave

It is a scam!!

published

Has anyone tried to move their portfolio of shares from IG to another platform? It is the most difficult thing in the world! I am trying to do this and they are making it as difficult as possible. If anyone (probably not from IG) can tell me how I do this, please help!
My reason for leaving - the same sneaky $50 quarterly charge that increased from zero to NOW $50 in the last couple of months.

not good

published

They have introduced 50 dollar subscription fee recently! To escape that we are supposed to trade three times in three months!!. Not a good website anyway. So, Bye Bye IG

Sneaky fees - trying to rip you off

published

They will sneakily introduce fees that weren't agreed on at the time of signing up. The platform itself is horrible as well. Don't sign up, there are better options out there that won't try to rip you off.

Banola
BanolaPerth, WA
  • 3 reviews
  • 1 like

A Myriad of IT Problems and IG Just Don't Care

published
Andy
AndyPerth
  • 2 reviews
  • 1 like

Trap you and then ring you dry

published

Had a small account (<$100) that I forgot about, opened up to -$100 due to fees that they added without notice, I can't even close my account now! They were charging me 150% the value of my account every quarter without notice! AVOID!! Go and use Bell Direct or anywhere else if you value your money!

terrible

published

50 dollar a quarter fees no thank you! also i shouldn't have to send more than 10 emails to withdraw my money from the account terrible customer support with extremely bad english obviously overseas customer service 0/10

T Miles
T MilesPerth, WA
  • 2 reviews
  • 3 likes

Scam platform - avoid at all costs.

published

This platform runs on scam advertising - they advertise as having 0 subscription fees, then once you've joined and have holdings with them they will charge you a $200 annual subscription fee.

IG is a SCAM - DO NOT USE THEM !!!

published

Snake Oil Salesman

published

They lured me into going with them for their respectable brokerage fees, and inactivity policy. Within a few weeks I get hit with a $50 a quarter fee!!! So annoyed right now, because in the process of transferring my meagre few thousand dollars in shares I'll be losing more money. Get a grip IG!

CRIMINALS

published

I had an open position which was in profit and when I tried to close it I couldn't due to a "market closed" message even though it was during an open trading session. What a surprise that I could then close it some time later when my profits were eaten up. Damn criminals, absolute criminals. Do not use this company to trade!!!

Lala
LalaDarwin

Beware of $50 Subscription Fee!

published

One thing that they failed to informed us on the website is $50 subscription fee that is charged quarterly! Yes it's $8 broker fee, but you have to transact at least 3 times in a quarter. Beware! Especially if you don't plan to continuously transact for the whole year!

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