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Ignite Telecom
- 2 reviews
- 1 like
I'd give 0 stars if I could.
Edit: they replied they fixed it, they didn’t. They also asked me to remove my review. I won’t. They have just disconnected all our mobile phones. Unbelievable. Do not use these guys if you want any type of reliable service. Don’t know if I have phones or internet from one day to the next.
They promise you the world, then deliver next to nothing. 2 years after signing over to Ignite and it is the WORST decision ever! Not often you'd hear this, but I would go back to Telstra in a heartbeat if I could. Don"T sign up with these guys if you want a working reliable phone system.
- Value for Money
- Transparency
- Customer Service
- Local Reception
- Incentivised Review No
- Plan TypePost-Paid with Phone
- Start DateJuly 2018
- Adequate Speeds Yes
- Standalone or BundledBundled
- Contract Type24-month contract
- Data TypeCapped Data
- Verified
Do not go near this company
Their business service is absolutely trash, with wrong info given, no AH service, phones lines go down all the time, faulty equipment.
Do not go near this company especially if you are in business.
- Value for Money
- Transparency
- Customer Service
- Local Reception
- Incentivised Review No
- Plan TypePost-Paid with Phone
- Adequate Speeds Yes
- Standalone or BundledBundled
- Contract Type24-month contract
- Data TypeUnlimited Data
- Plan Cost per Month$266.00
- 7 reviews
- 4 likes
dont go near this company
i ask for a payout they told me this will be email to me im still waiting this was two weeks ago should not be in telecom if they can not to there job
- Value for Money
- Transparency
- Customer Service
- Local Reception
- Incentivised Review No
- Plan TypePost-Paid with Phone
- Start DateFebruary 2018
- Adequate Speeds No
- Standalone or BundledBundled
- Contract Type12-month contract
- Data TypeCapped Data
Hi Brett,
Very sorry to hear that you never received the email. For such a simple request the email may have been either incorrect or found it's way into junk. ...
Read more Can you please advise what you Ignite account number is and I will have this sorted straight away. RegardsQuestions & Answers
I sign up with Ignite and a few other recruitment agencies, so far Ignite is the worst one. I completed the speed test a few years back, never got a job with them. I applied for a position rang to speak to the agent (Josie), left a message but did not come back to me. A few days later I got an email saying that I was unsuccessful. That's amazing!
Hi Happy Cat,
Just wanted to let you know that you have the wrong Ignite. ...
Read more We are a telecommunications company not a recruitment agency. I am however familiar with the Ignite recruitment agency that you speak off. I hope you have a good day. Kind Regards RyanGet an answer from our members and Ignite Telecom representatives
Details
| Category | Mobile Phone Service Providers and Internet Service Providers |
|---|---|
| International Roaming Offered | Yes |
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Hi Sharyn,
I certainly understand your frustration and appreciate you taking the time to share your concern. We have since forwarded your comment to our National Service Manager, Michael who I believe has since resolved the issue. ...
Read more Please don't hesitate to contact Michael directly should you have further issues with the phone system. Regards