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Ignite Telecom

Ignite Telecom

3.1 from 15 reviews · View Statistics
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Reviews

1.0
4 reviews
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4
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(4)
  • Value for Money
    1.3 (4)
  • Plan Type
  • Transparency
    1.0 (4)
  • Customer Service
    1.0 (4)
  • Adequate Speeds Yes · No (4)
  • Local Reception
    1.8 (4)
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Absolutely rubbish telco.

published

Three Internet services down on Saturday. No tech support on the weekend. Only voicemail. No follow up whatsoever. Four days and still waiting. Do not deal with this company ever.

  • Value for Money
  • Transparency
  • Customer Service
  • Local Reception
  • Incentivised Review No
  • Start DateFebruary 2019
  • Adequate Speeds No
  • Standalone or BundledBundled
  • Contract Type24-month contract
  • Data TypeUnlimited Data
Ignite Telecom
Jennifer V.Ignite TelecomSend a private message
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Gutter trash service

published

Avoid. Gutter trash service that will cost you money.
- Service constantly goes down with no explanation
- Can't contact anyone at the company. Phone numbers are either dead or nobody answers.
- Response to email can take weeks

  • Value for Money
  • Transparency
  • Customer Service
  • Local Reception
  • Incentivised Review No
  • Start DateJune 2018
  • Adequate Speeds No
  • Standalone or BundledStandalone
  • Contract Type12-month contract
  • Data TypeUnlimited Data
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brett
brettHunter Region, NSW
  • 7 reviews
  • 4 likes

dont go near this company

published

i ask for a payout they told me this will be email to me im still waiting this was two weeks ago should not be in telecom if they can not to there job

  • Value for Money
  • Transparency
  • Customer Service
  • Local Reception
  • Incentivised Review No
  • Plan TypePost-Paid with Phone
  • Start DateFebruary 2018
  • Adequate Speeds No
  • Standalone or BundledBundled
  • Contract Type12-month contract
  • Data TypeCapped Data
Ignite Telecom
Jennifer V.Ignite TelecomSend a private message
Similar opinion? Write a review on ProductReview.com.au!
Bert
BertSouth-Eastern Region, NSW
  • 2 reviews
  • 6 likes

Avoid these people, nothing but trouble.

published

Worst service ever, do not sign any contracts with Ignite. A long list of promises never kept, no customer service at all. Takes weeks to get a tech and then they send a tech that knows nothing, so then waiting weeks for another tech. Never return calls or emails, no after hours support, if you have a business do not use these people as you will go without phones while they take days to sort issues.

  • Value for Money
  • Transparency
  • Customer Service
  • Local Reception
  • Incentivised Review No
  • Adequate Speeds No
  • Standalone or BundledBundled
Ignite Telecom
Jennifer V.Ignite TelecomSend a private message
Similar opinion? Write a review on ProductReview.com.au!
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Questions & Answers

Happy Cat
Happy Catasked

I sign up with Ignite and a few other recruitment agencies, so far Ignite is the worst one. I completed the speed test a few years back, never got a job with them. I applied for a position rang to speak to the agent (Josie), left a message but did not come back to me. A few days later I got an email saying that I was unsuccessful. That's amazing!

1 answer
Ignite Telecom
Jennifer V.Ignite TelecomSend a private message

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Details

CategoryMobile Phone Service Providers and Internet Service Providers
International Roaming Offered Yes
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