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Ignite Telecom

Ignite Telecom

2.5 from 11 reviews · View Statistics
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Reviews

1.0
4 reviews
5
(0)
4
(0)
3
(0)
2
(0)
1
(4)
  • Value for Money
    1.3 (4)
  • Plan Type
  • Transparency
    1.0 (4)
  • Customer Service
    1.0 (4)
  • Adequate Speeds Yes · No (4)
  • Local Reception
    1.8 (4)
Previous
Next

Absolutely rubbish telco.

published

Three Internet services down on Saturday. No tech support on the weekend. Only voicemail. No follow up whatsoever. Four days and still waiting. Do not deal with this company ever.

Value for Money
Transparency
Customer Service
Local Reception
Incentivised Review No
Start DateFebruary 2019
Adequate Speeds No
Standalone or BundledBundled
Contract Type24-month contract
Data TypeUnlimited Data
Ignite Telecom
Jennifer V.Ignite Telecom

Gutter trash service

published

Avoid. Gutter trash service that will cost you money.
- Service constantly goes down with no explanation
- Can't contact anyone at the company. Phone numbers are either dead or nobody answers.
- Response to email can take weeks

Value for Money
Transparency
Customer Service
Local Reception
Incentivised Review No
Start DateJune 2018
Adequate Speeds No
Standalone or BundledStandalone
Contract Type12-month contract
Data TypeUnlimited Data
brett
brettHunter Region, NSW
  • 7 reviews
  • 3 likes

dont go near this company

published

i ask for a payout they told me this will be email to me im still waiting this was two weeks ago should not be in telecom if they can not to there job

Value for Money
Transparency
Customer Service
Local Reception
Incentivised Review No
Plan TypePost-Paid with Phone
Start DateFebruary 2018
Adequate Speeds No
Standalone or BundledBundled
Contract Type12-month contract
Data TypeCapped Data
Ignite Telecom
Jennifer V.Ignite Telecom
Internet Service Providers

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Bert
BertSouth-Eastern Region, NSW
  • 2 reviews
  • 6 likes

Avoid these people, nothing but trouble.

published

Worst service ever, do not sign any contracts with Ignite. A long list of promises never kept, no customer service at all. Takes weeks to get a tech and then they send a tech that knows nothing, so then waiting weeks for another tech. Never return calls or emails, no after hours support, if you have a business do not use these people as you will go without phones while they take days to sort issues.

Value for Money
Transparency
Customer Service
Local Reception
Incentivised Review No
Adequate Speeds No
Standalone or BundledBundled
Ignite Telecom
Jennifer V.Ignite Telecom

Questions & Answers

Happy Cat
Happy Catasked

I sign up with Ignite and a few other recruitment agencies, so far Ignite is the worst one. I completed the speed test a few years back, never got a job with them. I applied for a position rang to speak to the agent (Josie), left a message but did not come back to me. A few days later I got an email saying that I was unsuccessful. That's amazing!

1 answer
Ignite Telecom
Jennifer V.Ignite Telecom

Hi Happy Cat,

Just wanted to let you know that you have the wrong Ignite.

We are a telecommunications company not a recruitment agency. I am however familiar with the Ignite recruitment agency that you speak off.

I hope you have a good day.

Kind Regards
Ryan

Get an answer from our members and Ignite Telecom representatives

Details

CategoryMobile Phone Service Providers and Internet Service Providers
International Roaming Offered Yes
Visit official website

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