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Ignite Telecom

Ignite Telecom

3.1 from 15 reviews · View Statistics
See the Best Internet Service Providers in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

3.0
4 reviews
5
(2)
4
(0)
3
(0)
2
(0)
1
(2)
  • Value for Money
    2.3 (3)
  • Plan Type
  • Transparency
    2.3 (3)
  • Customer Service
    3.0 (4)
  • Adequate Speeds Yes (4) · No
  • Local Reception
    3.3 (3)
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So easy to get in touch with!

published

I've used Ignite Telecom for my WFH arrangements & mobile services for the past 3 years. The NBN drops out from time to time, but I can always trust that I'll be able to reach an Ignite account manager quickly, and that they will go above and beyond to fix any issues. I highly recommend Ignite Telecom to any business looking for that personal touch.

  • Customer Service
  • Incentivised Review No
  • Adequate Speeds Yes
  • Standalone or BundledBundled
  • Contract Type24-month contract
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Dean S.
Dean S.Sydney, NSW

Reliable, Responsive & Professional

published
  • Value for Money
  • Transparency
  • Customer Service
  • Local Reception
  • Incentivised Review No
  • Start DateJune 2021
  • Adequate Speeds Yes
  • Standalone or BundledBundled
  • Contract Type24-month contract
  • Data TypeUnlimited Data
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Sharyn
SharynNew South Wales
  • 2 reviews
  • 1 like

I'd give 0 stars if I could.

published

Edit: they replied they fixed it, they didn’t. They also asked me to remove my review. I won’t. They have just disconnected all our mobile phones. Unbelievable. Do not use these guys if you want any type of reliable service. Don’t know if I have phones or internet from one day to the next.

They promise you the world, then deliver next to nothing. 2 years after signing over to Ignite and it is the WORST decision ever! Not often you'd hear this, but I would go back to Telstra in a heartbeat if I could. Don"T sign up with these guys if you want a working reliable phone system.

  • Value for Money
  • Transparency
  • Customer Service
  • Local Reception
  • Incentivised Review No
  • Plan TypePost-Paid with Phone
  • Start DateJuly 2018
  • Adequate Speeds Yes
  • Standalone or BundledBundled
  • Contract Type24-month contract
  • Data TypeCapped Data
Ignite Telecom
Jennifer V.Ignite TelecomSend a private message
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  • Verified

Do not go near this company

published

Their business service is absolutely trash, with wrong info given, no AH service, phones lines go down all the time, faulty equipment.
Do not go near this company especially if you are in business.

  • Value for Money
  • Transparency
  • Customer Service
  • Local Reception
  • Incentivised Review No
  • Plan TypePost-Paid with Phone
  • Adequate Speeds Yes
  • Standalone or BundledBundled
  • Contract Type24-month contract
  • Data TypeUnlimited Data
  • Plan Cost per Month$266.00
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Questions & Answers

Happy Cat
Happy Catasked

I sign up with Ignite and a few other recruitment agencies, so far Ignite is the worst one. I completed the speed test a few years back, never got a job with them. I applied for a position rang to speak to the agent (Josie), left a message but did not come back to me. A few days later I got an email saying that I was unsuccessful. That's amazing!

1 answer
Ignite Telecom
Jennifer V.Ignite TelecomSend a private message

Get an answer from our members and Ignite Telecom representatives

Details

CategoryMobile Phone Service Providers and Internet Service Providers
International Roaming Offered Yes
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