iiNet BizPhone

iiNet BizPhone

 Verifiediinet.net.au
iiNet BizPhone
3.6

129 reviews

PositivevsNegative
66% · 8539 · 30%

Reviews

129 reviews
129 reviews
Sentry L.
Sentry L.
 

Excellent product at a great price point

It has all the features and flexibility we need as a small business in the service industry, with room for expansion. We compared many products and found BizPhone to be a great price and value for money. Definitely recommend. The service could be improved if the technical support staff understand all features of the system, not just the basics. Show reply
Rox Florist
Rox FloristSouth East Queensland, QLD4 posts
 

Fanastic product for all businesses

As we have an exisitng Bizphone and are totally satisfied with the services provided when we were on iinet NBN, we decided to convert the second number to a Bizphone. This was primarly due to the fact we were moving to another non NBN address and the BizPhones work on most providers. Despite all the good facts, we were seriously let down by the provider at the new address - Telstra. We are only on ADSL 0.5 and they seemed to be dragging the ball in allowing us to utilise this fantastic and necessary business resource. Show 2 replies
Liz
Liz2 posts
 

Very good customer service via business support

Connection is usually great however the we have had a couple of outages due either to wholesaler or errant settings on our service. However the fixes have been pretty quick. Show reply
Avalon C
Avalon CMid North Coast, NSW4 posts
 

A pretty good phone company

Overall I am very pleased with iiNet. We have had the odd moment when things haven't gone as they should but mostly they were teething problems. Now things are going very well and I don't have any problems with them. Well as far as I am concerned if the phones and internet work then I am in business :) Show reply
Mark Dillon
Mark Dillon
 

user interface not great

Connection is AWESOME as we have Ultra Cable.
Voicemail unreliable and user interface difficult to manage.
One of two phone has disconnected from the base and wont re-connect.
Could be a better system Show reply
Kim Cowgill
Kim CowgillSydney, NSW
 

Soft Phone is quite good

The soft phone is convenient as I just plug in a headset and I can take calls through the computer. It's great when you have a stable Internet which I do. The only issue I have is that the frontier software is hard to navigate. I don't take advantage of it because I was have to phone up as the changes I try and implement do not take effect. If it went for this I would give this a 10 out of 10 Show reply
andrew
andrewDarwin, NT
 

Low cost option for a landline number that is fully portable

Excellent product - diverts automatically to my mobile - operates seamlessly in the background for a fraction of the cost of an internet or fixed line connection. Very good product fore the price it costs. Show reply
Matthew
MatthewGreater Melbourne (Metropolitan), VIC
 

ok service but have problems with it

Had the service for just under 7 months now
service works well, no dropouts so far, has problems calling some numbers that take iinet days/weeks to fix other than that all ok
iiNet
iiNet   DM   
More

Thanks for your review, Matthew. Glad to hear that any issues with the calling are now resolved and we look forward to much more stable and consistent service and connection as you continue with us. - Tal

BCI
BCIPerth, WA
 

Great service but needs NBN to work well

The package itself ie call fowarding and notification ability is fantastic. Unfortunately we have experienced difficulty with ADSL connection so hopefully will experience better quality calls when it is connected.
iiNet
iiNet   DM   
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