I purchased a brand new High end gaming PC totalling 6100.00. It came time to build and the first tech guy was good who did a good job assembling computer and he discovered my cpu was faulty.Read moretaff so we could do a new order..) - while having no problem selling the same faulty cpus to other unsuspecting customers PCs being assembled along side mine. They told me to ring back and talk with the manager (who is never in and no one knows when hes ever in) to organise new conditions for a rebuild which never happened as he did not want to accept my business - knowing I was in contact with NSW fair trading already for my experience with MSY and he would be reported too if he ripped me off so he simply did not want my money. They used the excuse we cannot meet your expectations?! I only expected a working computer with a 900.00 cpu thats not faulty - according to there own tech staff!
Discriminatory and disgusting. One really really rude australian lady working there literally refused my call based on my caller ID - because I was chasing my refund and she thought shed prevent me from speaking with anyone.
This comes after I was sold a faulty computer from MSY computers which failed 3 times in 3 months resulting in MSY themselves recommending a refund and starting over and I ended up at IJK thinking I was ok now Ill finally get a working computer - boy was I wrong - IJK service was even worse than MSY.
I discovered that MSY computers has been fined for 750,000.00 twice in past several years by federal court of Australia for ripping people off more or less.. (Google it yourself!)
I have just placed an order with a new trustworthy retailer (in the business 20 years) and they shared that IJK computers is another company just like MSY computers and I was advised to stay the hell away from them. They have had many people come from MSY and also IJK with similar experiences to my own. Another computer retailer confirmed what they said about MSY. Apparently its well known in the computer retailer community.
SO in a way this experience ended very positively as atleast I am not another victim of a dodgey computer store that targets unsuspecting clients and when you ask them to benchmark your components and run tests on them to ensure your computer is working - they cannot even build a working computer and refuse to serve you to avoid embarassment and exposure of there own shady predatory business practices if you catch them out. Save yourselves a world of heartache and stay away from IJK Computers.
They are just not what they seem, the staff are rude and they are shady as hell. The best thing you can do
During the testing phase it was also discovered that all there ryzen 5900x cpus in stock (including my own) were faulty and severely underperforming in all benchmarks by up to 40 percent- they cancelled my order and refused to do business with me.. for no other reason than I did not accept the faulty cpu (which I was told to cancel my order by the sales s...