Reviewer Photos & Videos
- Verified purchase
Beautiful looks to dress up an unsafe and poor quality product
We purchased this oven from Appliances Online in Jan 2018 during a sale and stored it securely in its shipping packaging on a pallet until we were ready to do our kitchen renovation in Aug 2019. On Christmas Day 2020 it started emitting a burning electrical smell and tripped the safety switch on its isolated circuit. On inspection, we found burnt and melted electrical connections and wiring that potentially could have started a fire. We contacted Ilve who told us that as the product was no longer under warranty (even though we had only operated...it for 16 months) and have refused to repair it even though it is unsafe and we're entitled to repair under Australian Consumer Law statutory warranty protections. Stay away from Ilve, choose a more reliable and safer brand. Their 'Unparalleled Quality' claims are just marketing fluff and we're left without a functioning oven.
- Verified purchase
Don't Waste Your Money
Don't believe the "cool touch" the knobs get very hot to the touch as does the front of the door despite having a technician come and look at the over. After entering mediation on this review, I was told that because of the way it cools this is how it works and that Ilve ovens are better than their competitors, absolute rubbish, this is the only oven I've ever used where I had to wear an oven glove to adjust the gas burner temperature.
The burners also are difficult to light (apparently a "safety" feature) which okay, I understand, but they t...urn off randomly. This apparently can be caused by a lack of oxygen to the burner, if using a large pot. Ilve is saying they can do nothing about this. Really?!? A large pot, what good is a cook top if a large pot will randomly stop the burner in the middle of a cook. I didn't buy a six burner stove living on my own to cook for one. Large pots are used on most of my cooks. About to contact our retailer again to get someone else to look at it, but the useless responses from the Ilve service people means I will be telling people I know to avoid this brand, and I definitely will never purchase one again.
Questions & Answers
I'm considering purchasing an Ilve NT190WMP/1 (electric oven/induction top 900 stove) which is currently selling for $4800. I'm struggling to work out why the PW190MP (which appears to be essentially the same except for a rotisserie, a cool touch door/knobs, and a drawer underneath rather than a drop down storage door) is $2000 more expensive. I'm also concerned that the photo of the NT190WMP/1 on the Ilve website shows it having 8 knobs whereas when I asked the Ilve rep what the extra knob was for they said the picture is incorrect and it only has 7 knobs) which means I can't actually see what the NT model looks like before purchase! Does anyone have this stove and able to offer feedback/advice?
Will is oven work on lpg gas?
I am contemplating buying an ilve but most reviews are fairly poor. Has anyone that has owned one for a while had any problem/ faults. Trying to decide on a Ilve or Smeg 900 freestanding dual fuel oven.
We bought ours after several friends recommended Ilve. We've had our oven for about a year and a half now and love it. So far we've had no problems at all
Thanks Didee for that its better than asking a sales guy who just wants to make money. Thanks again.
I have an Ilve and a I wouldn't recommend. The oven works well. The gas stove top has an Ilve design feature that requires you to turn and hold the knob in for 5 seconds for it to stay lit. I really dislike this feature. I have had issues with the stove top. I have two burners that are very hard to get lit, You have to keep turning/moving the trivet until you get it in just the right spot. I have also had to get the burners adjusted as the flames/gas didn't have enough pressure/flow. Even after this, the wok burner doesn't give as much heat as I would expect and the flame/gas pulses on low. Hope this helps.
|Category||Freestanding Ovens||Freestanding Ovens||Freestanding Ovens||Freestanding Ovens|
|Colour / Finish||Gloss Black||Stainless Steel||Bright White||Bright White, Gloss Black, Stainless Steel|
|Dimensions||750 x 900 x 600 mm||750 x 900 x 600 mm||750 x 900 x 600 mm||750 x 900 x 600 mm|
|Max Temperature||250 °C||250 °C||250 °C||250 °C|
|Number of Burners/Zones||6||5||5||5|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
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