- Sign in
- Write a review
Reviews
- 2 reviews
- 4 likes
Don't believe the "cool touch" the knobs get very hot to the touch as does the front of the door despite having a technician come and look at the over. After entering mediation on this review, I was told that because of the way it cools this is how it works and that Ilve ovens are better than their competitors, absolute rubbish, this is the only oven I've ever used where I had to wear an oven glove to adjust the gas burner temperature.
The burners also are difficult to light (apparently a "safety" feature) which okay, I understand, but they t...
Read moreurn off randomly. This apparently can be caused by a lack of oxygen to the burner, if using a large pot. Ilve is saying they can do nothing about this. Really?!? A large pot, what good is a cook top if a large pot will randomly stop the burner in the middle of a cook. I didn't buy a six burner stove living on my own to cook for one. Large pots are used on most of my cooks. About to contact our retailer again to get someone else to look at it, but the useless responses from the Ilve service people means I will be telling people I know to avoid this brand, and I definitely will never purchase one again.Purchased in October 2018 at e&s for $3,299.00.
- 2 reviews
- 2 likes
Whilst I am happy with the function of the oven, the cooktop leaves a lot to be desired. Less than 1 year old, and already several issues that have been occurring since purchase that are still under investigation/repair. The two back large rear burners light but then randomly go out with only a 26cm pot on. Today, I re-lit it 8 times, and ended up moving to wok burner as I couldn't get the larger burners to stay alight. Effectively two of the burners are useless.
I also find lighting the burners, particularly the smaller ones, difficult a...
- 2 reviews
- 3 likes
The oven lighter failed 3 months after purchase in May 2017. It took 2 days to confirm a service booking and a week for a technician to come. The technician said it was a common problem with the switch that prevents ignition when the oven door is closed. He did not inspect or check the switch, but advised that the part had to be ordered interstate and would take another week or so to arrive.
The second technician also said this was a common issue and "fix" the problem by removing the door and putting it back again. Apparently the switch is ...
Read moreactivated by one of the hinges and this procedure somehow resets the parts. He advised that if it failed again I should ask for the switch to be brought by the [next] visiting technician. He also said that if the cooker weren't under warranty he would recommend disabling the switch altogether. A couple of days later when I tried to use the oven again it did not work. For the third time I have to wait over a week for a technician to come. This is an expensive brand and I expected a quality product and good service if *ever* required. Alas this has not been the case. Premature failure after 2 months' service with a "common" problem suggests poor design, materials, or workmanship. In addition the back burners are difficult to light and prone to go off. This is the sort of thing that you would accept from a low cost/quality product, but not from this expensive brand. So far the service has been ineffective: response is very slow; bookings are not confirmed immediately, it takes up to 3 days to get confirmation and then over a week of waiting for the visit to take place. The two technicians that I have experienced came unprepared to deal with a problem they claim to be very common. From the service call they should have known what to expect, but failed to bring spare parts. Neither inspected the defect to confirm that their diagnostic was correct. I also find the suggestion of disabling a safety feature not the kind of advice I would expect from a technician representing a quality brand. Finally and perhaps not surprisingly, an email to Ilve (customercare@ilve.org.au) has gone without response; hopefully they will react to this review and take proper care of their customers.
Find out how Ilve NT Series compares to other Freestanding Ovens
Know better, choose better.
Questions & Answers
Hi,
I'm considering purchasing an Ilve NT190WMP/1 (electric oven/induction top 900 stove) which is currently selling for $4800. I'm struggling to work out why the PW190MP (which appears to be essentially the same except for a rotisserie, a cool touch door/knobs, and a drawer underneath rather than a drop down storage door) is $2000 more expensive. I'm also concerned that the photo of the NT190WMP/1 on the Ilve website shows it having 8 knobs whereas when I asked the Ilve rep what the extra knob was for they said the picture is incorrect and it only has 7 knobs) which means I can't actually see what the NT model looks like before purchase! Does anyone have this stove and able to offer feedback/advice?
Will is oven work on lpg gas?
Yes, we have ours running on LPG
Yes. It comes standard configured for Natural Gas but is easily adapted for LPG ILVE Customer Care
I am contemplating buying an ilve but most reviews are fairly poor. Has anyone that has owned one for a while had any problem/ faults. Trying to decide on a Ilve or Smeg 900 freestanding dual fuel oven.
We bought ours after several friends recommended Ilve. We've had our oven for about a year and a half now and love it. So far we've had no problems at all
Thanks Didee for that its better than asking a sales guy who just wants to make money. Thanks again.
I have an Ilve and a I wouldn't recommend. The oven works well. The gas stove top has an Ilve design feature that requires you to turn and hold the knob in for 5 seconds for it to stay lit. I really dislike this feature. I have had issues with the stove top. I have two burners that are very hard to get lit, You have to keep turning/moving the trivet until you get it in just the right spot. I have also had to get the burners adjusted as the flames/gas didn't have enough pressure/flow. Even after this, the wok burner doesn't give as much heat as I would expect and the flame/gas pulses on low. Hope this helps.
Get an answer from our members and Ilve representatives
Details
 Ilve NT906WMP/N5.0(1) |  Ilve NTE90WMPINo reviews yet | Ilve NTE90WMPBNo reviews yet |  Ilve NTI90WMPNo reviews yet | |
|---|---|---|---|---|
| Category | Freestanding Ovens | Freestanding Ovens | Freestanding Ovens | Freestanding Ovens |
| Price (RRP) | $4,799.00 | $4,999.00 | $4,999.00 | $6,499.00 |
| Oven Fuel | Electricity | Electricity | Electricity | Electricity |
| Size | Single | Single | Single | Single |
| Capacity | 110L | 110L | 110L | 110L |
| Dimensions | 750 x 900 x 600 mm | 750 x 900 x 600 mm | 750 x 900 x 600 mm | 750 x 900 x 600 mm |
| Max Temperature | 250 °C | 250 °C | 250 °C | 250 °C |
| Cooktop Type | Gas | Electric | Electric | Induction |
| Number of Burners/Zones | 6 | 5 | 5 | 5 |
| Wok Burner | Yes | No | No | No |
| Manufacturer Warranty | 2 year(s) | 2 year(s) | 2 year(s) | 2 year(s) |
| Colour / Finish | Gloss Black | Stainless Steel | Bright White | Bright White, Gloss Black, Stainless Steel |
Other Freestanding Ovens
Ariston CP059MDX
3.7(82)
Westinghouse WFE914SB
3.5(60)
Ariston CP859MTX
3.7(35)
Falcon Professional + FXP
4.0(24)
Smeg TRA90
3.5(30)
Westinghouse WFEP915SB
4.3(13)
Scandia Heat and Cook
3.5(23)
Steel Genesi 100
5.0(1)Other Freestanding Ovens
Ariston CP059MDX
3.7(82)Westinghouse WFE914SB
3.5(60)Ariston CP859MTX
3.7(35)Falcon Professional + FXP
4.0(24)
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.