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ImportAppliances

ImportAppliances

4.9 from 63 reviews

See the Best Appliance Retailers in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
60
4 star
0
3 star
2
2 star
1
1 star
0

One Very Happy Customer

published

I was skeptical at first, but once we really looked at all the pros and cons the benefits of buying through Import Appliances far outweighed the negatives. They were professional, punctual and our 2 ovens and cooktop were delivered in perfect condition. The models we chose were unavailable in Australia and we saved so much money. It’s now 4 years later and we haven’t had a problem. I would recommend this company and would definitely do it again.


Johhny V

Johhny V

  • 2 reviews
  • 1 like

Cheap, but is it worth it?

published
5 comments
ImportAppliances
First L.ImportAppliances
Johhny V
Johhny V
ImportAppliances
First L.ImportAppliances
Cammy P.

Cammy P.Geelong

  • 11 reviews
  • 4 likes

Excellent site!

published

My recent purchase from ImportAppliances was their appliances maintenance kit. This was my third purchase from them and like my previous transactions, everything went smoothly. My order arrived on time with no damages to the items or packaging.

David

DavidGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Excellent service, great value and bigger range

published

ted

ted

  • 2 reviews

ImportAppliances

published

In October 2017, I had a problem with our existing Induction Cooktop and was advise by technician that the item can be repaired, but recommended to purchase a new cooktop. I was fortunate enough in my search for a new a new induction cooktop that I come across internet address of Import Appliances. The Company were very helpful in my detailed search for a new cooktop that would suit my wife, and finally with the price and conditions offered the decision was made.
It is now 7 month since the cooktop was received and installed and all I can say that I and my wife,(who says she is using only small part of the cooktop capacity), are completely satisfied with the service obtained from Import Appliances and of course the cooktop.


Fantastic

published

A straightforward and genuine service. Our cooktop arrived when it was scheduled to arrive, it's been installed and been used for over 1 year now with no issues whatsoever. I highly recommend import appliances.


  • Verified customer

Helpful staff, superb product

published

Procured ceramic cooktop and oven from the shop. Staff has been very helpful and the two items are superb. They are easy to use, exceptionally good looking, and effectively performed what we expected.

The items were not well protected in the first shipment. Some sound of broken pieces was heard from the package. After liaising with customer service, brand new items were re-sent to us in no time.

Now we are very happy with the items.


Great Service and Delivery - Siemens Ovens

published
Lee

LeeSydney, NSW

  • 7 reviews
  • 2 likes

Received Nef oven with much gratitude

published

Like most people here, I decided to purchase my Nef steam oven after reading the reviews here. It arrived promptly and without any mishap. Now looking forward to having it installed and keeping fingers crossed that it works perfectly.

Thank you Import Appliances for making this purchase possible, simply because it is half the price of what I had to pay at Winnings Appliances.

vicki

vicki

  • 3 reviews
  • 6 likes

This was so easy and fast

published

  • Verified customer

Excellent product and service

published

Efficient service and prompt communication made my dealings with Import Appliances a pleasant experience. Even better was the substantial saving on my Bosch induction cooktop. I would use this company again without hesitation and I am already recommending it to others.


Dex

DexAdelaide

  • Verified customer

Very quick and without any issues

published

Ordered a Siemens 60cm multi function oven and had no issues ordering, receiving delivery and had all the paperwork.
Only thing was my sparky complaining about changing the socket heads.


we recieved everything on time

published

This company what can I saw trouble free all the way saved over $7000 on our purchase we are still smiling


  • Verified customer

Easy, well informed, got what I wanted without any issues

published

I was a bit apprehensive about buying online and a glass cook-top from overseas but all went to plan. Well packaged and saved about $800. I would use this site again and also recommend to family and friends.

Jono

JonoWellington

Excellent service and communication

published
Paul

PaulShepparton

  • 5 reviews
  • 3 likes

Went Without a Hitch

published

Great purchase. I ordered a Neff oven and a Neff 90cm Induction cooktop. The prices absolutely blitzed any local supplier, though this isn't necessarily the case with all brands (some are fixed price worldwide). The stuff turned on time and packaged in strong wooden boxes. Very impressed! I already recommend them to friends.


Good Price, Great Service but beware of International Bank Fee's

published

Bought a Siemens oven, arrived perfect and as told. Invoice said $2702, happen to be checking my reno costs and realised that the CC debit was $2783. $80 in international transfer without this being noted except for small print t&c. Even tho the site presents to be Australian and priced in Australian dollars transactions are complete in foreign currency.

Might not be a big deal, but think it should be disclosed. Still a good deal compared to walking down to Winnings, just make sure u budget for it when comparing.

1 comment
ImportAppliances
First L.ImportAppliances

Excellent price, communication and service

published

We purchased a Miele DG6805 combo steam oven, Miele 6860 Pyrolytic oven and a 90cm Siemens Induction cooktop from Import appliances and I could not fault the transaction. Excellent communication, I asked them many questions which they replied to, a day later, tracking was excellent and delivery was astounding, about a week to Sydney. If you want to save some money, use this company, highly recommended we will use again.


haemike

haemike

  • 2 reviews
  • 2 likes

Superb Service and price

published

I'm originally from Europe and so know what the prices of European products are. Found this website and bought two Siemens ovens and a cooktop. Half the price of Australian stores. Were delivered within 10 days to my front door in Tassie. Don't worry about the shorter warranty. The price difference makes it a totally pointless argument. You get a lemon you are still no worse off than if you bought over here. Wife and myself love the appliances and would definitely recommend Import and [Name removed] (Aus/NZ) rep to our friends. In fact one friend has already used them to get the same cooktop and is also very happy.


Ossie

OssieSydney, NSW

  • 5 reviews
  • 10 likes

Faultless

published

Easy transaction, very good price item, I highly recommend this company, will certainly look here first next time I am looking for an item.


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Questions & Answers

Phoebe Cheung

Phoebe Cheungasked

Hi I am come from Hong Kong, I want to check how long does u take to deliver to Hong Kong if I buy your products?Is everything same when I compare the products buy in HK and Europe ?

4 answers
Lee
Lee

Mine arrived within the three weeks as stated. However, it took awhile for a friend (which I recommended, recently) to receive hers. Perhaps, six to eight weeks. It appears that they have difficulty sourcing the model. Best if you get in touch with supplier.

vicki
vicki

Yes you need to contact import appliances. Mine came 3 weeks

ImportAppliances
First L.ImportAppliances

Hi there,

Most of the time it takes between 1 - 4 weeks to source products from the manufacturer. Once they arrive in stock at our warehouse in Belgium we prepare them for shipping and express shipping to Hong Kong only takes a few days (3-4).
The products for sale on our website are the same or very similar to the models you'll find in your local stores.
But please don't hesitate to contact me (Micha@ImportAppliances.com) if you would like more info or have any further questions on specific models.

Kind regards,
Micha
Customer support


Fab

Fabasked

Hi there, how can I guarantee getting the same product here in Melbourne and is there any manufacturer warranty please.?

Fabian Secatore

1 answer
ImportAppliances
First L.ImportAppliances

Hi Fabian,

Thank you for your question. All models sold on our website are genuine Bosch, Siemens, Miele, Neff appliances. For more information on Australian warranty, please check our website: http://www.importappliances.com.au/warranty

Kind regards,
Micha


ssv

ssvasked

Are there any interest free term available for purchases?.

1 answer
ImportAppliances
First L.ImportAppliances

At this point in time, we do not offer any finance plans. We do, however, offer payment via credit card (Visa or Mastercard) which might let you pay off your appliances over a longer period of time. Please contact your credit card provider for more information.

Kind regards,
Micha


Get an answer from our members and ImportAppliances representatives

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