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Impressions the Home Builder

Impressions the Home Builder

4.1 from 201 reviews

Reviews

4.9

8 reviews
5
(7)
4
(1)
3
(0)
2
(0)
1
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Richard Oduor

Richard OduorPerth, WA

  • 2 reviews
  • Verified customer

Kind and helpful staff. Best builder option

published

My input well included and perfected. Professionalism is beyond doubt, all inclusion as stated on marketing are absolutely true. Service is prompt and no cost on contract was spot on. Impressions are depenfable, reliable and a quality builder for a first home or investment home owner. An exceptional work done!!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
1 comment
Impressions the Home Builder
Impressions H.Impressions the Home Builder

Thanks for this wonderful review. We are thrilled that you are enjoying your experience with Impressions. We look forward to the rest of your building journey with us!

Bek

BekPerth, WA

  • Verified customer

Awesome. Helpful and polite

published

They been awesome with communication and any questions i have has been quickly answered me back with the info needed.
Awesome and polite
Build has yet to happen but everything has run smoothly.
So far I am very satisfied and 100% happy with the help i have received
And i know it will continue through the build

Customer Service
Transparency
Site Admin
Build StagePre-Construction
1 comment
Impressions the Home Builder
Impressions H.Impressions the Home Builder

Hi Bek, Thank you for your review. We are thrilled that you are impresssed with your experience with us so far and we look forward to sharing the rest of your Impressions journey with you!

The reviewer stated that an incentive was offered for this review

Siara

Siara

  • 2 reviews
  • Verified customer

Pleased so far!

published

We are currently in the pre-construction stage of our building process and thus far, we are pleased with our experience with Impressions.

We began our experience with Sales Consultant, Peter, who provided us with great service. Peter is efficient, patient and understanding and we are appreciative of the time he spent with us to create our first home.

Communication with Rachel and Georgia has been clear, smooth and timely and both of these team members have been great to work with. Rachel was knowledgeable and attentive at our pre-start appointment and beyond. She has been a very helpful team member and we appreciate all of her hard work.

We look forward to the next stage of our journey with Impressions.

Build StagePre-Construction
1 comment
Impressions the Home Builder
Impressions H.Impressions the Home Builder

Hi Siara, It is great to hear that you are pleased with your journey so far. We will be sure to share your feedback with the team. We look forward to sharing the rest of your journey with us as we get you closer to your new Impressions home.

The reviewer stated that an incentive was offered for this review

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Zeena J.

Zeena J.Perth, WA

  • Verified customer

Great experience so far! Only in administrative stage

published

Communication between the sales people Ahmed and Ben have been great- any requests from me they have followed up and communicated with me, and always in a punctual and timely manner. It has been a great experience so far I personally cant fault them and the impressions team. Its been a great experience thus far.

Customer Service
Transparency
Site Admin
Build StagePre-Construction
1 comment
Impressions the Home Builder
Impressions H.Impressions the Home Builder

Hi Zeena, thank you for sharing your experience with Impressions so far. We will be sure to forward your feedback to the team. We look forward to sharing the rest of yur building journey with us!

The reviewer stated that an incentive was offered for this review

  • Verified customer

Best value for money

published

We have just finished pre-start and are about to begin building. As first home buyers we have been so impressed with how helpful and informative the team have been so far. We went to multiple builders before coming to Impressions and they definitely have the best inclusions and value for money. We are so excited to start the building process.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Impressions the Home Builder
Impressions H.Impressions the Home Builder

Hi Lauren, It is wonderful to hear that you are so happy with your experience with us so far. We look forward to working with you through the remainder of the build stages of your new Impressions home!

Review collected in partnership with Impressions the Home Builder

The reviewer stated that an incentive was offered for this review

  • Verified customer

Just about to "lay the slab"

published

Very happy with pre-build support and negotiations with Impressions Homes. Cost of build based on preliminary working drawings was also great. HOWEVER, felt that some of the extras (including vinyl floor planks, solar panelling, air conditioning, fencing etc were a bit overpriced given other prices offered on market - perhaps due to contracts added on). Great work by Vinzi Carcioni and Jessica Armstrong - professional, efficient, patient and helpful

Customer Service
Transparency
Timeliness
Build StagePre-Construction
1 comment
Impressions the Home Builder
Impressions H.Impressions the Home Builder

Hi Richard, Thank you for taking the time to leave us a review. We will be sure to share your feedback with our team. We look forward to continuing to work with you throughout the rest of your building journey with us.

The reviewer stated that an incentive was offered for this review

Mark Bowman

Mark BowmanPerth, WA

  • Verified customer

Best home builder in Perth

published

Impressions have gone to any length to supply exactly what I wanted in my house.
The planning team was easy to deal with and listened to every concern we had.
They are always easy to contact and discuss the problems we had and always found a solution to the problem.
Even the smallest issue we had was fixed to our complete satisfaction.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePre-Construction
1 comment
Impressions the Home Builder
Impressions H.Impressions the Home Builder

Hi Mark, Thank you so much for your feedback! We look forward to sharing the rest of your building journey with us as we get you closer to your new Impressions home.

Review collected in partnership with Impressions the Home Builder

The reviewer stated that an incentive was offered for this review

  • Verified customer

Impressed by Impressions

published
Build StagePre-Construction
1 comment
Impressions the Home Builder
Impressions H.Impressions the Home Builder

Hi Erich, thank you for sharing your experience with our team so far. We are delighted to be taking you on the Impressions Journey and we look forward to handing to you the keys to your dream home in 2019! Kind Regards, Impressions the Home Builder

See all Impressions the Home Builder reviews

Questions & Answers

Alouise

Alouiseasked

We are currently building with impressions and I’d be keen to know who is responsible for providing updates and who should we be contacting with any questions? Since a recent reassigning of our liaison and supervisor we have had to chase on multiple occasions to even get any update, not happy with recent interactions to say the least.

1 answer
Impressions the Home Builder
Impressions H.Impressions the Home Builder

Hi Alouise, The Client Liaison is your main point of contact during the construction phase of your journey. Please send us an email at sales@impressions.net.au with your job number and our team will attend to any queries you have. Kind regards, Impressions the Home Builder

GG55

GG55asked

ideas for a custom home office design?

1 answer
Impressions the Home Builder
Impressions H.Impressions the Home Builder

Hi GG55, Thanks for your question. Our team can help with home designs featuring a home office or work with you on a custom design. Please get in touch at sales@impressions.net.au if you would like to speak to one of our New Home Consultants.

Sam k

Sam kasked

If a question is asked about cost of site works can impressions give you break down of site works costs that you provided?

1 answer
Impressions the Home Builder
Impressions H.Impressions the Home Builder

Hi Sam k, our team would be more than happy to go through the breakdown of siteworks with you. Please let us know if you have any further questions. Regards, Impressions the Home Builder.

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