Susan
Susan

Hi we have a Metricon home & this oven was part of a upgrade.m we have had a serviceman out today for he 5th time. The largest burner on the gas hot plate won’t stay alight. It has had numerous part changes. Worked today for first time with agent then not working again tonight. Oven door is in a slant surely that’s bit right

InAlto
InAlto   DM   

Hi Susan, I am so sorry to hear you have had so many issues with our RU9EGB model. These sound like they are re-occurring issues as well. Could you please contact us on our service line 1300 114 357. We would like to get this sorted for you. -Inalto Care Team

Fams
Fams

I have this oven (RU9EGB) installed on its adjustable feet by my builder. The oven is working good and I’m happy with it. It’s just that it’s not sitting stable and a little wobbly. This is my first time using this kind and I’m not sure if that’s something normal but believe it should not be. Is there something wrong ? Perhaps wasn’t installed properly?

Rebbecca
Rebbecca  

I would contact your builder, in no way should the unit be wobbly. That's actually quite dangerous.

InAlto
InAlto   DM   

Hi Fams, yes we would also suggest getting in contact with your builder who's installed it. It may be that the legs haven't been fitted correctly. Thanks.

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