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Infiniti Telecommunications

Infiniti Telecommunications (page 2 of 5)

4.5 from 87 reviews

Reviews

4.5

87 reviews
5
(72)
4
(5)
3
(0)
2
(0)
1
(10)
  • Product Quality
    4.3 (15)
  • Return Claim MadeYes (0) · No (12)
  • Customer Service
    4.3 (14)
  • Warranty Claim MadeYes (1) · No (10)
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Wonderful Service!

published

Thank you to Infiniti for providing excellent and timely service, advice & training. No fuss. Excellent results. Great new phone system with a good service team supporting our transition.

Supply and Installation of Phone System

published

Guided to Infiniti on recommendations of other small schools and did not disappoint. From communication to product to installation Infiniti were excellent. Also understood our financial restraints giving us bang for our buck. Installation only minimally disruptive and Scott more that happy to work around our requirements. Extremely professional from start to finish.

1 comment
Infiniti Telecommunications
Henry R.Infiniti Telecommunications

Thank you so much for the kind words Teresa. It's been great working with you too.

RB7

RB7Sydney, NSW

  • 3 reviews
  • Verified customer

Improved services

published

After an initial frustrating period with the waiting and technical aspects of the phone installation, we have finally resolved the matter! As Infiniti staff have eventually addressed my concerns, I am reversing my initial comments to reflect the improvement, and hence rating changed positively.
Hoping that future services (especially with transition to NBN in the near future) will remain smooth. Further updates will be given accordingly.

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Jane

JaneWetherill Park

  • 3 reviews

Very Professional Service

published

Infinity are such a professional company. Their communication is brilliant. You are updated throughout the whole process. We has a new phone system installed by Infinity and everything ran very smoothly. Would definitely recommend them.

TeeVee

TeeVee3175

Better for It!

published

Infiniti may not have been the cheapest but were certainly the most helpful.
Their follow up and advice was second to none.
Their technician was early, helpful and a pleasure to deal with. Confident we made the right decision.

Treezr

TreezrGreater Melbourne (Outer), VIC

  • 4 reviews
  • 2 likes

Sending a Technician V's Salesperson....Tech knows whats needed not trying to Sell whats NOT needed!

published

Really happy with the new system and very impressed with the Technician Scott that did our initial site inspection and then completed the installation. He made sure we understood how to use the system and didn't leave until all handsets where active testing them all. Really happy with the service provided.

Excellent Service

published

Our phone system needed replacing and given our limited budget Infiniti worked with us to replace our system within our budget requirements. They delivered the product on time and completed the project in exactly the time they said they would. I was impressed with the efficiency and professionalism of their technicians who came on site and quickly had our phones up and running. Would certainly recommend Infiniti Telecommunications to business.

Denise

DeniseStrathfield

  • Verified customer

Great service, great people, great product

published

We changed phone systems about 12 months ago and Infititi delivered a great system on time, installed with a minimum of fuss and disruption to the business.
Their after sales service is second to none. I've only had to call 2 or three times and my issues have been resolved in one phone call.
The system is easy to use and navigate, we haven't looked back!

Infiniti did a great job for us

published

Our PABX system stop operating and we needed to replace it immediately. Infiniti understood our need and prioritise the work and provide the solution we need. Dealing with Richard was pleasant and we have been looked after

1 comment
Infiniti Telecommunications
Henry R.Infiniti Telecommunications

Hi Nayeem, thank you for the kind words. It was great working with you too, i'm glad we could help.

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Efficient, professional and 100% customer service.

published

Not only did we find Infiniti’s quote competitive against others, we were also extremely impressed with the professionalism and efficiency, and the speed with which they managed to arrange our NBN connection for us and install our service.

1 comment
Infiniti Telecommunications
Henry R.Infiniti Telecommunications

Thank you for the kind words Melody. Great working with you.

Allie D

Allie DSmithfield

  • Verified customer

Excellent service and support!

published
1 comment
Infiniti Telecommunications
Henry R.Infiniti Telecommunications

Thank you for the kind words Allie. So happy we could help.

Enza

EnzaMelbourne

Arrived quickly and explained what was needed in detail.

published

We had a major outage with no outgoing phone calls which impacted on our business. With one call to Infiniti Telecommunications we had a tech onsite within two hours who fixed the problem and offered suggestions to how to avoid any further issues. Follow up has been great to confirm the system is still working completely to our expectations and pricing has been good.

Would not use anyone eles.

published

This company is perfect. We call on the day of issue and they will be out within a few hours.

Wow....service, professionalism, efficient and excellent customer focus

published

Infiniti were extremely competitive with their system's pricing and it was delivered within 2 days of completing our application. This was followed up with on time arrival and installation by their technician with absolutely minimal disruption to our business..... if any!
Garath, David, Scott and Matt.......thank you for making this a very this a very stressless and easy experience for us.

Catherine H.

Catherine H.Glen Waverley, Victoria

Very happy with our experience with Infiniti Telecommunications.

published

Very happy with the service we received. All our questions patiently answered and issues explained (thankyou Amy !!!!!), very smooth installation on the day with no disruption to our ability to operate throughout the day. We are a medical clinic. Catherine

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Fantastic office System

published
Helen C

Helen CPicton

Awesome Customer Service

published

Professional people who give excellent service. Shane obviously knew what he was doing and acted in a professional manner. We are extremely pleased with the result.Professional people who give excellent service. Shane obviously knew what he was doing and acted in a professional manner. We are extremely pleased with the result.

Great customer service !

published

Infiniti has great customer service! Always quick to respond to issues as they arise and happy to assist when possible!

Dell

DellBrisbane

  • Verified customer

Customer Service Above and Beyond.....

published

Dealing with Infiniti has been an absolute pleasure from the first phone call I made. The level of customer service is above and beyond any I have experienced - right down to the Jelly Bean Headache Tablets!! - wish we had those when we were dealing with our previous phone/technician. Jarrod was a breath of fresh air - nothing has been too hard and his patience and commitment to the installation made everything run smoothly. Yes, a couple of minor teething issues - more to do with our site / infrastructure - but the Infiniti Team is committed to ensuring our new system is running without fault. Thank You!

gaby

gabyhallam

  • Verified customer

Technician was fab and very knowledgable

published

Darren was able to explain the situation and issues very clearly and in lay mens terms and also offered some other great solutions to some other issues we had

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