Online banking done right
Have been a happy customer of ING for over 5 years now. I was initially drawn to their online saver offering as being the best at-call cash rate at the time, however this hasn't been the case for some time with uBank offering a better return more often than not the past few years.
However their regular fee-free everyday account has been a reliable, easy to use, trouble-free product. Free bank cheques (if you are able to plan ahead 3-4 days due to the time it takes for postage) have been useful for paying rent and avoiding having to use any o...f the costly Real Estate recommended payment methods. Their online banking platform is easy to use, secure enough, and is easily accessible on any device I've tried. Even better was their excellent reward program for 5% cash back on pay-wave usage for 6 months. That was a nice bonus while it lasted. I think it's still available to new customers as well but YMMV. Simple, convenient, trouble-free banking. Would be nice if they were offered competitive savings rates to long-term, loyal customers...
The most horrible unhelpful site i have ever come into contact with and i hope i will never have the need to use it again. I have got to wait until thursday this week to access my own money that was deposited today. I wanted to transfer it into another account. This is not how a bank account should operate especially as it is your own money and you have an urgent need for it.
Fuss & Fee-free banking!
Have been a customer of ING for quiet a few years now and can honestly say I have had no problems whatsoever. The staff are friendly, informed and helpful. The interest rate isn't the best but the ease of use and level of customer service more than makes up for that.
Easy to use, No fees, No hidden fees, Great customer service.
I love it for saving my extra cash! No costs or fees and i can't touch it unless i use the net and i have to wait 3 days. So great for me for not spending it :)
Also easy to set up & use. Thumbs up!
Easy to apply, great security, easy to use website, great interest for new customers, no costs or fees, friendly Asutralian customer service, set up accoutn within 10mins!
Takes 3 working days to get money out and the only way to get the money is through your connected bank account.
Fantastic savings account with high interest rates and outs the standard banks to shame. Their fees and charges are low and their service is fantastic. Their website is really user friendly and for security a text message is sent to your phone to confirm changes that you have made on your account. Have had our account for many years and have earned so much more interest than we would have ever earned at the other banks. Interest is calculated daily and the more you have in the bank the more you earn. No account keeping fees which is a bonus. Th...ey also periodically have saving perks on that boost your interest rate if you make deposits in a certain time frame etc. Everything! very happy and have never felt compelled to go elsewhere. Highly recommend! I guess the fact that you need a linked account to move money into so if you needed it urgently it could be a pain, but we have never had any issue with it.
What can I say? - I love ING!!
I have had a Savings Maximiser account with them for about 8 years. I have never paid a cent in fees or anything else for that matter, I deposit funds regularly and they pay me interest every month.l
Our relationship is flawless. I've never had any issues with them or reason to call them. My account is purely online, and I dont have a debit card, so to move money requires internet transfer - perfect to prevent me from impulse spending!
Every parent should set one of these accounts up for their children.
Everything! Simple, Reliable, no fees - infact they pay me!
Absolutely no faults
I used to love ING and have had an account for about seven or eight years and recommend them to everyone. Recently however I have noticed that the interest rates go up and up however if you are a long term customer you are not able to take advantage of their new rates you are stuck on an old rate sometimes at a much lower rate. I wrote to them about it and got an email back saying "yes well we take a snapshot of your balance and anything more that you put in gets a higher rate". Yes well that's all very nice but as I'm not earning interest o...n the whole amount am better of just putting all my money into another bank with a higher interest rate which is what I've done! If it wasn't for this I would probably keep my money there as long as the rate was equal to what I could get elsewhere. Easy and clear layout of website, personally am fond of Billy Connelly, shows how much interest you are earning each month If you are a long term customer you are earning alot less interest
Exactly how banking should be
Absolutely love it. Never paid a cent to ING for anything. i have 2 everyday orange accounts with 2 savings maximiser accounts because they are so good
Free! visa debit card. good interest rate
A nuicance to cash cheques. Need to transfer money between savings maximiser and everyday account.
An excellent money management tool, especially when used with an ING Orange everyday account as the linked account. We use the savings maximisers as the piggy banks for various purposes, transferring instantly to the Orange account when we need the money. But since you also get paid a reasonably-competitive rate of interest, you get rewarded for good management of your finances. If you simply want a place to put your savings, there are better options around.
Pretty competitive interest rates, and you can have up to nine of these directly linked to their everyday account (or an outside account if you so choose).
They were the first in the market with these accounts, but the interest rates have been superceded by other banks now.
I have had my ING Savings Maximiser for 5 years now, when I set up my account, there was no introductory rate and the interest rate was a lot lower. I have been able to change my linked account twice which is really easy. I have never had to call them so I can not comment on their customer service. It is fantastic to get your salary put in, and interest is earned on it. Overall the interest is fantastic, and now there are many competitors offering a similar rate.
Great interest rate, easy to set up, easy to earn interest with salary going in.
ING is in my opinion a great site and easy to use with English speaking staff which are easy to understand
ING have the very best site I have every used for a bank so easy to follow and you can see your savings grow every day, as it shows the interest made EVERY day.
They are also easy to deal with and easy to contact.
Seems once you have used the introductory high interest you are not able to apply another one--and so you have to just have the normal interest rate--so move the money around to the highest payer
ING Direct Savings Maximiser account is an excellent way to save money. Its really quick and easy to set up and link to your regular bank account. I used this account when saving for a house deposit and loved to see my interest go up. The account has no fees so you dont loose money and I like the fact you cant just withdraw money instantly, it takes a few days so you have time to think about it and cant just use for impluse buys.
Easy to set up, easy to transfer money between banks, i love the fact that you cant just withdraw money, no fees, good interest rates, great way to save extra money
I did not find any cons when using ING savings account
I opened one of these accounts around April this year and the introductory rate of interest was a great motivater to start saving. Because I don't do my everyday banking with INGDirect, I find it easy to transfer money across to my savings maximiser account and forget about it. :) Just this week, I opened up a second Savings Maximiser account to save for my Uni textbooks for the rest of my degree (why I didn't think of this when I started Uni, I do not know!). I love my savings accounts :) Highly recommend!
The relatively high interest rate (4.9% after your introductory 6.9%ish), the fact that your earn interest on your interest each day and how you can more than one with different "nicknames".
Nothing I can find. I'm happy. :)
I have had this account for a number of years and love it! The benifit of not having instant access is that you have to think before you spend. Interest rate is comparitively high, paid monthly, so you can watch your money grow. I've just incouraged my daughter to open an account, to teach her the benifits of saving. It's great as she thinks a little more about whether she really needs that new CD.
A really good way to save money as it is an online account without instant access
If you do need your money in a hurry, you will have to wait 24hrs.
Overall, a winner in our household. We can keep track of all our savings online, transfer between accounts and with no account keeping fees 'EVER' what more of an incentive do you need. They also offer promotions where sometimes they give you money for free for starting up the account. You can also save for a range of differnt subjects as you can have up to 10 i think differnt sub accounts to put moey into
Ing savings maximiser is a great way to save money whilst earning a higher interest rate unlike other banks
The only problem which is a good problem is that it takes at least 24 hours to access your savings money.
I got one of these when they first started and have found it to be great - but I do move my money to other places or my Savings Accelerator if the rates are better. Because there are no fees though there is no real disadvantage to leaving it empty when the rate isn't competitive.
Easy to use; takes time to transfer money which is actually good for a savings account; no fees and they actually live up to this; often give decent deals for new money added by existing customers which is unusual - most online accounts are just chasing new customers a...
These are fantastic accounts that will not cost you a penny as they have no fees. While ING Direct offer a very good interest rate, there are others offering higher rates these days. The website is easy to use and you can have multiple savings account.
ING Direct offer a very competitive interest rate on their savings maximiser account and I have been using these for many years simply because of this. The accounts are simple to set up and easy to manage online.
You can't go into an actual branch but if you have the internet you do not really need to anyway.
Overall they are a good bank. They are easy to use. Everything is in easy to understand and read terms on their site. They offer value for money with competitive interest rates and being seperate to your normal bank means it will take you longer to access your savings which will make you think twice.
They are always competitive with their interest rate.
You need it linked to another account with another bank to be able to get your money and it can take up to 2 days, whereas if you have your every day account and savings account with the same bank it can be done on the same day.
I was initially a little worried about moving large amounts of money from my normal bank to another online based bank - mainly concerned about it being lost etc. I have not had a single problem with ING and I have recommended it to everyone I know who is looking for a Savings account that they cannot touch.
I love that it cannot be used for impulse purchases, at the same time though, I usually have money in my normal account that I transfer back, on the next working day. Very rarely do I have to wait two days as they advertise. We are about...
Questions & Answers
Has anyone had issues with their Direct Debits not working? Loads of issues with multiple payments not coming out (showing as declined to merchant but with correct details and sufficient funds). It's from our Orange Everyday Account and their customer service is stumped and unhelpful.
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