epson 4740 - all ink cartridges not recognised
None of the 4 ink cartridges worked, 2nd guessed by owner after multiple times and hours problem solving. no attempt to re-send working cartridges, and i had to pay for postage. Received refund however won't be going back to Ink hub.
Lasted Two Weeks Only
Ordered and the delivery was rapid. When I put the black cartridge into my printer it said low ink levels. The cartridge (XL) lasted a maximum of 2 weeks.
The colour cartridges appear to be working OK and I have not experienced what I have with the black ink.
Poor service and products
Bought a toner which was faulty! Issues getting an exchange with slow service. Not shopping here again as it all seemed good until they recieved our payment. Going to the ACCC.
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Disappointed with follow up
I recently ordered a replacement toner drum for my Brother printer. I was unaware that Brother printers sold toner and drums separately and this wasn't made clear on the website. The box that arrived had "TONER" in bold letters and I assumed it was what I needed. 3 weeks later when I opened the packet to install the toner, I realised I had ordered the wrong product. Yes, my mistake. Yet when I emailed Ink Hub asking for a refund for a product I had never used, they informed me that toner and drum units come separately but did not honour the 30 ...day money back guarantee. Then they did not respond to my second (politely written) email. So I ended up with a product that I didn't need. Not good service really. Fast shipping was good Did not honour their promise for a 30 day money back guarantee and failed to reply to my email
Questions & Answers
Do these cartridges have the latest chip
All of our cartridges at this time have the very latest chips on them. We are very on the ball about having the latest chipped versions as it saves us and the customer a heap of headaches.
Kind regards Dean
Sorry for the late reply. I don't if they have chips but I put them into the printer and worked. All the ink level were shown as full. Hope this helps.
My Brother Printer MFC-795CW Com up with 4F. Is ther a way to clear the Print head from blocking?
The 4F message generally indicates that the printhead has died. I have been in this game for 13 years and it is almost ALWAYS terminal when any printhead error occurs. Sorry I can't give you better news however other than cleaning the printhead using Windex if that don't work then it's kaput. Have a read of this and follow the links down the bottom of the page to see the videos on cleaning the printheads.
Kind regards Dean ( Ink Hub )
Does Ink Hub stock after market inks for the Epson SC-P600, T760 series of cartridges?
Sorry but at this stage we do not stock these cartridges.
Kind regards Dean
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