2Inline Plumbing & Electrical

Inline Plumbing & Electrical

 Verified🏆 2024 Award
2Inline Plumbing & Electrical
4.7

339 reviews

PositivevsNegative
94% · 31820 · 6%

Reviews

339 reviews
Alan
AlanSydney, NSW3 posts
 

Rheem 315lt stainless hot water Stellar installed by inline plumbing

Very happy good price, got simple and easy running hot water, clean area when they finished & very knowledgeable plumber who give me all options even with the old system I chose the rheem. Great job, thanks Show reply
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Dani M
Dani M2 posts
 

Awesome work

I’m very satisfied with their work, explained job required well too Show reply
Pemala
PemalaSydney Surrounds, NSW3 posts
 

Satisfied customer

Our hot water service needed assessment and repairs which the technician did. We had to wait a while for him to arrive due to staff away, but we are happy with the job that was done. Show reply
Davide
Davide
 

Hot water

I was happy with the service and the product and price Show reply
Timeliness
Kerry K.
Kerry K.
 

Great service great people

Needed a new water heater.
Bit of an emergency.
They handled it with care and professionalism.
Looked after my elderly mother with great care.
And charged us a fair price
Given the urgency Show reply
Sam
Sam
  Verified

10/10 - Great job Inline!

Highly recommended, website easy to use with very competitive pricing on all products. Staff are friendly, helpful and booking the installation was simple. Installed within 2 hours of purchase and guys were on site ASAP to get the tank in, even though it was pouring rain! Can't thank them enough for getting me hot water again, and will be conducting business with them from now on! Great company! Show reply
Max
Max
 

Excellent, perfect service!

Everything went as promised. I called Inline on Monday at 7am & the hot water tank installer arrived within an hour and finished the installation before 10AM. Their staff were polite and conscientious. Communication was excellent. The hot water technician cleaned up the mess. There were no hidden costs that other plumbers in the past sometimes tack on. I appreciate all the efforts that this company put in to my water heater installation, from the removal of the old tank and installation of the new one. I would definitely recommend Inline Plumbing to friends and family. Show reply
Kerri
KerriHunter Region, NSW
 

Great plumbing company

My experience with online plumbing was first class service. They very professional, competitive on price and certainly delivered to my needs. We had no hot water over Xmas, and desperately needed quick service, as soon as I called them for help, they were at my home the next day. Definitely call this company Show reply
George
GeorgeSydney, NSW
 

Prompt high quality service

The service was made available promptly, was no fuss, was executed with expertise and with options provided to me. This was the the fourth time I have used the company and I have been completely satisfied each time. Show reply
Rates and Fees
JennyH
JennyHSydney, NSW6 posts
 

Best plumbing service ever

Ive used inline plumbing in a number of houses over the past 15 years. They are always reliable, efficient and sort the problem first go. Never leave a mess and staff are great to deal with. Show 2 replies
Sarah
Sarah2 posts
 

Incredible service. Thank you

Our hot water system died at 8:30 am. It was replaced with a new one by 1 pm. Anna was incredibly helpful on the phone. We were very happy with the politeness and efficiency, and the quote was the best we had received.
Thank you. Show reply
Ian from Sydney
Ian from SydneySydney, NSW3 posts
 

Great service: Fast, efficient and friendly

From the prompt call back after I sought a quote to replace our water heater it was easy working with everyone. Michael was friendly and helpful in explaining what needed to be done. Everything happened promptly and everything about the price of the work was very clear. Thanks so much for getting the work done so efficiently. Show reply
John
JohnSydney, NSW
  Fair Incentive Verified

Great technician was very helpful & friendly. Fantastic job. Thank so much

Thanks again for fantastic job. So happy with your work Show reply
ana
anaSydney, NSW
  Verified

Absolutely perfect

You guys rock omg after what I went through yesterday with extremely over priced quotes plus hefty call-out fee just to quote and dodgy tradies who wanted money in their bank account before even doing the work and another who was booked only to be let down at the 11th hour, you guys came to my rescue with everything, price, service, reliability, punctuality and I could not be happier, you are the best. Ana Traynor and yes use this as testimonial Show reply
Wendy D.
Wendy D.3 posts
 

Very professional service

Very professional service from taking my first phone call inquiry to installing my hot water system. The whole process was completed in 5 days from phone inquiry to quote to installation. Very competitive price. Excellent customer service from all parties involved. Would not hesitate to recommend this business Show 2 replies
Charles Darwin
Charles DarwinSydney, NSW2 posts
 

Good communication and excellent workmanship!

My gas hot water tempering valve was faulty. I have been using Inline Plumbing for years, so I rang them again. This time I had Peter attend the service. He had done a fantastic job with excellent workmanship. Not only he had replaced the faulty tempering valve, but he also helped me to tidy up the expansion valve copper pipe. It is much better now! I can have a hot shower :-) Show reply
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No name
No nameSydney, NSW2 posts
 

Happy Return Customer

Mark the plumber who came today was beyond excellent he fixed everything even things that I didn't know were broken, he listened to my requests and exceeded my expectations with his wonderful customer service I am more than happy to recommend both Mark and the company. Show reply
Colin B.
Colin B.Sydney, NSW
 
Burned
Burned2 posts
 

Real plumbing value for money

Excellent pricing of job/ work performed and recommendations on further work (to save money) Show reply
henry t.
henry t.Sydney, NSW
 

Best in the business

Best price and service.
The call centre staff were all professional and polite. The plumber arrived on time and was very professional. Glad to have chosen Inline Plumbing to replace our hot water heater. Show reply
Annu Zheng
Annu ZhengSydney, NSW
 

Excellent service

I am very happy with the excellent service you provided to me! Thank you so much! Show reply
Judy
Judycasula2 posts
  Fair Incentive

Extremely happy

I desperately needed something done about my hotwater service no pressure at all. I called at 7am and Simon was there in no time and fixed the problem. I am so happy with Inline service evertime I call them they are only too happy to help.
Thanks again. Show reply
Janice Savage
Janice SavageSydney, NSW
 

Excellent as always

New hot water system needed - phoned at 8 in by 1. Competitive price, excellent service and a very pleasant hard-working tradie. Only company I've ever used in 18 years at my current home. Show reply
Richard Lutter
Richard Lutter
 

Had a problem with water system

Thank you for supplying hot water back to my premises. Show reply
Mee.
Mee.
 

Extraordinary service and assistance to an old person with prompt and speedy service as promised

Said it all above. Will surely use again as needs may require. And no I’ve not been paid to say this This entirely personal view. No algorithms were used in this review. Only human fingertips. Thanks for all. Show reply
Clark
Clark2 posts
 

Great professional service

All of my dealings with Inline Plumbing were prompt, professional and courteous. They arrived for the job at the appointed time, got it done quickly and were friendly and helpful. I’ll definitely use them again. Show reply
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Carolyn
Carolyn
 

Great, genuine customer service

I called inline plumbing to book a plumber to look at my hot water service. Sara suggested I call my energy provider in case it was an issue with the electricity at home. It turns out I had a fault & the provider fixed it at no cost to me. I cannot thank Sara enough for her honesty & advice. Instead of charging me to have someone come out, she saved me money. I have previously used their services back in 2013 to have a hot water service replaced & I couldn't fault their team back then & 9yrs later, the service is still outstanding. Show reply
ROBERT
ROBERT
 

Best Plumbers on the North Shore

Inline Plumbing quoted me the best fixed price - fastest service - Excellent workmanship - on time - cleaned up - offered free advice on other plumbing questions - were professional - friendly - and shook my hand when they finished the job - Seriously the best plumbing company I have ever dealt with over the past 30 years - Call me on 0412533302 if you want a verbal confirmation. Show reply
Scott Hillier
Scott HillierSydney, NSW2 posts
 

Another great job by inline plumbing

Thank you for your email and invoice. Mark was a very nice guy he managed to custom build me a gutter with a large down pipe and a large overflow pipe
Mark took me through along the way with what he was doing step by step, the work that Mark did will now give me a watertight house the job was
good value for money. with all the heavy rain that we have had over the last three days the water is flowing out of my large down pipe so my custom made gutter and large down pipe has been a success, could you extend my thanks to Mark and let him know that all is working well the heavy torrential rain has put it to the test. Show reply
Sue H.
Sue H.2 posts
 

Real old fashioned service..just what the customer wants!

Hws broke down at night. By late morning it was all fixed with a new boiler installed.Matt gave me options and explained clearly what the issue was.he was super polite, explanative, punctual and very helpful. 10 out of 10 for this customer focused company and Matt!! Show 2 replies
Riley B.
Riley B.Sydney, NSW
 

Best plumbers! I will be spreading the word of their greatness everywhere!

My hot water system started leaking early on Saturday morning so I called Inline Plumbing who looked professional and within 5 minutes of my initial call, a plumber was scheduled to replace my hot water system in a couple hours.

The staff were extremely helpful, and walked me through all my options and they called me when the plumber was on the way.

The plumber who replaced my hot water system was polite, tidy and installed the water heater super fast.

In the span of a couple hours, I had my old rusty leaking hot water system removed and a brand new one installed. And the main thing is I got my hot water back by mid day.

So a huge thank you to the team at Inline for taking my call very early on a Saturday morning and saving my weekend. Show reply

Dino
Dino
 

Stormwater Repairs

The team at Inline are excellent. Fast and responsive service and efficient completion of required repairs. Stuart and Mark were both very helpful and honest with advice on required works and completed the works efficiently and to a high quality. Clean-up was immaculate on completion with minimal disruption to existing areas. Would highly recommend their services to others. Much appreciated, thank you. Show reply
Customer Service
Timeliness
Job Satisfaction
Rates and Fees
Jaki
JakiSydney, NSW
 

Perfect A1 service, highly recommended!!!

Fast respond, and very competitive pricing, always available, and happy to help, thats rare nowadays. Accurate timing and very reliable. The service what they provide is immaculate, they leave clear environment behind.
Thanks Show reply
Family H.
Family H.
 

Very efficient and thorough in unblocking our sewer pipe

Stuart was able to very quickly unblock our sewer pipe and identified the underlying cause of a cracked pipe. We were able to discuss options for a more permanent fix and are confident that Stuart’s thorough work cleaning out the tree roots has given us plenty of time to come up with a plan. Show reply
laupeter221
laupeter221
 

Increasing price after quote, send wrong item and refuse to compensate, terrible, do not use it

This company is terrible, increasing service price after quote, delivery wrong item and refuse to compensate, do not use this company at all obtaining deposit for no reason, do not keep promise
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Nick Safwan
Nick Safwan2 posts
 

Honesty pays

I haven’t used inline plumbing before till I had
A problem with a recent installation of my water system their technician Matt was really a professional also the lady who quoted me
($330 to $650) I end up paying $395 . I do recommend inline plumbing for the honesty and
Being professional.
Nick Safwan Show reply
Timeliness
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SHEENA GREIG
SHEENA GREIGSouth-Eastern Region, NSW3 posts
  Verified

Professional Organisation - Communication still exists and what a great example!

Quote for an electric Rheem 315L requested, received and accepted within 2hrs. Only 40 hours later - installed, at my requested time, by two organised plumbers- Jacob and Riley. Brilliant Teamwork. Show reply
Kim
KimSydney, NSW
 

Excellent service

Have used Inline Plumbering & Electrical for many years and always found them to be professional, on time and get the job done. They take the time to explain all options & prices with no hard sell. Thank you to Misha, Simon and Stuart for top level professional service. Show reply
Mylou
Mylou
 

Best team in town

We had a broke hot water system and Inline plumbing were a godsend. They were so responsive, clear and thoughtful in their service. Helped us diagnose the problem straight away, and source the type of heater we needed even though it was in short supply super quickly. Amazing team. Highly recommend! Show reply
Michael
Michael
 

Exceptional Service

RE: Removal, supply, and installation of our hot water system - same day service

Dear Simon,

There are no words to express my gratitude for the service you provided. You handled everything with care and professionalism, ensuring no damage was done when removing and fitting the new system. You left our home as clean as it was when you arrived. You have gone over and beyond to satisfy. I will highly recommend you, Sara, Emma and the team at inline plumbing.

Regards,
Michael Show reply

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