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Don't experience what we have. Go elsewhere.
Central Coast based. We'd ordered a replacement hot water system of a different design that required a full installation. Our experience:
They never turned up at agreed date or time.
They sent an under-qualified plumber (not electrician-plumber) knowing it was a full install of a different design which required more than just plumbing changes/checks.
They damaged the tank that they bought out during the install and needed to get another replacement tank.
The new tank did not heat up correctly because it tripped at the meter box - they sent a re...
I called Inline Plumbing & Electrical at 8.30 am they promised to have a new hot water service up and running the same day nailed it by lunch time excellent work
We praise their excellent skills, thorough approach and very sincere work ethic
Always impressed by their quick and professional response whatever the time or day of the week, we are a long-term customer with Inline Plumbing & Electrical (since 2014).
Last weekend we needed their help again when our heat-pump water system located inside our large internal garage flooded the entire area, threatening stacked stored items stored items.
The Inline Plumbing team responded to our call and, as in the past, quickly solved our problem.
We are happy with the result and appreciate Inline Plumbing's highly skilled staff and ...
For reliable, professional, honest hot water system installation - choose Inline!
So glad I found this company when doing a Google search for a new Rheem gas hot water system. Peter phoned me within a day of submitting an online enquiry. He quoted me over the phone based on the HWS model I wanted, additional valves and fittings if needed. He patiently answered questions I had about the warranty period, function of extra valves and fittings. There was no sales pressure tactics. The price for the HWS unit is not more than through Rheem direct. The labour built into the parts is however cheaper than Rheem. Within the same day o...f confirming work to proceed, Peter arranged for his technician to come onsite. Everything was completed in a bit over 2 hours. They removed the old HWS and didn't leave it messy (except for the large cardboard box the Rheem was packaged in which I had to cut up and dispose for recycling). Can highly recommend Inline Plumbing for the job. A true pleasure to deal with. Professional, reliable tradespersons with integrity. Now let me give you some tips. 1) Never choose companies from the top of the Google search results - they pay to advertise and get their brand mentioned at the top of the list. Unlike Inline Plumbing who don't rely on paid advertising but instead customer referrals. 2) I made this mistake before contacting Inline Plumbing. I paid a call out fee for a written quote by "Fergusons Plumbing Group" that was almost 3 times for the exact same work scope. Ferguson's brand was setup only in October 2021, its parent company is Onsite Trade Services Pty Ltd and upon doing some research it has bought over the assets, staff and brands of Dan’s Plumbing, Plumbcorp and Fastway Plumbing formerly run by plumber Jason Aboukalam. Despite being exposed on A Current Affair for their astonishing ripping off customers, the ethics, business practices and culture don't appear to have changed.
Tash & Simon from the Inline team installed a new Rheem hot water system within 12 hrs of contact. Experience was fabulous. Fast, bang on time, friendly & professional. Highly recommended and would use again.
I would use again. Sara from customer service returned my call promptly, the were price competitive, follow up call on delivery time and installer Simon came next morning, on time. Happy days!
Inline Plumbing & Electrical were quick and efficient. They identified we needed to replace our hot water system and we’re able to install the same day. They have been helpful ever since with any queries we had. They even dropped by to look at an issue we had free of charge. Highly recommend.
Brilliant Service Hot Water . Highly Recommend
Placed call late afternoon & then In-line was at my home by 7am next morning to do installation. Simon was so efficient & friendly, work all completed by 8:30am. Never had such good service.
Electrican & Plumber
I’ve just moved into the area & I know how difficult it is to find a good electrician & plumber. I was so happy with both tradies that not only fixed my problems but went over & above in timely service. Price was also competitive. I cannot recommend Inline Plumbing & Electricial enough
Expert team for fix/replace a hot water system
Very pleased to get urgent hot water job done next day after spoken to Peter! Mat came on Saturday to replace my hot water cylinder, Michael changed my conduit in following days! Fabulous, expert and efficient team! I do have few bad experience with the others by not coming on the arranged day and refused to come back after the uncompleted job! There is always someone answer you calls and try to help you get things sorted ASAP! Not many can do it these days! Highly recommend!
Inline were outstanding both with price and their service
Within 24 hours, Inline had fitted a brand new hot water system at a very competitive price. The staff taking my initial call and the plumber who fitted our hot water service, were friendly, efficient and honest. There were no hidden costs and their advice was easy to understand. We won’t be using anyone else for our plumbing needs. They were outstanding.
Very quick service. Plumber came same morning I booked. Quickly swapped out the element in hot water system and was glad I didn’t have to replace the whole tank. Very nice plumber
Above and beyond the Requirements
Peter at Inline Plumbing arranged for his installer Matt to attend on a Saturday to fix my hot water tank.
Rheem was too busy to attend and had recommended Inline Plumbing to do the job.
Inline Plumbing were very responsive, courteous and on time.
They offered very reasonable pricing considering it was the weekend and installed the parts in no time.
Unfortunately the issue was not fixed due to someone else's incorrect workmanship a few days earlier.
I had 6 new relay switches incorrectly installed that ultimately caused AUSGRID to investigate...
Late in the afternoon Hot Water tank started leaking. Rang Inline for service. Plumber was quite quick to attend with new system. Excellent work carried out even though it went into night and very dark.
Would recommend Inline for all your emergencies or jobs.
Thank you to a very Professional technican/Plumber.
HWS replacement made easy.
We replaced a 15 year old solar unit. Sara helped with all the information required to decide on going with a heat pump unit. The exact model I wanted (Rheem HDi 310) was delivered and installed within 48hrs. The guys did a neat installation. Highly recommended.
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