- Verified purchase
Love my new Massage Chair !
I owned a Human Touch HT 7250 ( twice the price- half the features).
The first time i sat in the IS Groove i was blown away...
This Chair delivers a great massage!
The Gao Sha foot massage is blissful - the back rollers are going right down to your bum cheeks -
The airbags squeeze nice and tight... wow!
Yes - the factory preset massage is a bit firm - I but a pillow in the lower back until i got used to it.
The support team is also very helpful - had a small issue and i got excellent mail support.
I rate that chair 10 out of 10
- Verified purchase
Excellent value for the money
This chair has double the features of a chair twice the cost from Harvey Norman. I found the factory pre-set modes a bit firm at first, but I just used it in manual mode until I got used to it.
I had to replace a plastic part, but once we identified the part, they sent me a new one from the factory at no cost.
I paid the extra $ for the 5 year extended warranty, and so far I am happy with their warranty service.
Very, Very happy with this chair.
This will soon be my new best friend
I have a slipped disk and nerve issues affecting my right side. After I reluctantly used this chair at our best friends house I was advised to use it for approximately 30 minutes, I woke up the next morning for the first time in years being able to move without much pain, I didn't need to stretch. AMAZING!
Comfort, all the different settings, stretching, feet - list goes on
Questions & Answers
Where is the massage chair made.
They are from China. They are pretty sturdy, but the fabric that the rollers rub against in the back of the chair has worn out and torn, and the fake leather is peeling off in the high friction areas of the seatback covering. you will need an upolsterer to replace the torn fabric because it is embedded into the framework of the chair and cannot be removed without total disassembly of the chair. If you are prepared to get into the internals of the chair and clean and lube the mechanisms periodicaly, the chair will be reliable. Cheers, Steve.
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