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Inspired Broadband

Inspired Broadband

ADSL, NBN
2.9 from 65 reviews · View Statistics

Reviews

2.9

65 reviews
  • Value for Money
    2.5 (10)
  • Transparency
    2.3 (11)
  • Customer Service
    2.5 (10)
  • Adequate Speeds Yes (4) · No (5)
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Tony

Tony

  • 2 reviews

Terrible internet and blatantly ripped off on hardware

published
Value for Money
Transparency
Alvin L.

Alvin L.North West, QLD

  • 5 reviews
  • 3 likes

Force to sign up and can't deliver the service as promise

published

I lives in the remote area and my off peak highest speed only reach 13Mbps download and 17mbps upload. I have complaint about the service I have paid for does not match the speed they are supposed to provide. Finally check my bill again and I get stink different amount each month even I have paid the bill before due date.

I think I will submit the claim to ombudsman to sort this monkey out.

Value for Money
Transparency
Karen R

Karen RAU

  • 4 reviews

Do not use this provider

published

Has been a nightmare. I work for a pensioner couple. A month of no internet waiting for a replacement modem after their new one failed. hours and hours of phone calls. finally arrive, non congigured of course *they said it was). Then to top it off, sent a bill for the 'free' replacement modem.

Incentivised ReviewNo
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Paula T.

Paula T.South East Queensland, QLD

  • 2 reviews

Muppets

published

Waited 3 weeks for a replacement modem - still not here after multiple calls. No home phone or internet. Absolute muppets. Don’t use these guys. Furious outraged uninspired muppets that don’t know what they are doing

Value for Money
Transparency

Stay Away!

published
Value for Money
Transparency
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Dan

DanPerth, WA

Scam phone call harrasing me

published

This company was using a call centre to harass me to sign up. Dodgy tactics = dogy company in my opinion. Avoid like the plague unless you fall for their rubbish.

Value for Money
Transparency
Pete

PeteSouth East Queensland, QLD

Do not sign up to this company you will regret it trust me

published
Value for Money
Transparency

Lying to force a NBN subscription

published

Called us right after our area was ready to connect to NBN and claimed not to be telemarketing and impersonated to be a government representative. Since we've already given a go to our current provider Mate for the switch to NBN we were very surprised that after a minute or two in the conversation we were told they were going to cancel our subscription with Mate so they could hook us up with their NBN program. TLDR: blatently lying to trick customers into a contract with them.

Transparency
Incentivised ReviewNo

Excellent service

published

Very satisfied with the connection. Internet speed is fast and very reliable company. Also the customer service is very good. Have been using their service for a while now. Never had any major issues. Would highly recommend Inspired Broadband.

Value for Money
Transparency
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Supportive service

published

My connection type is NBN. The modem was delivered fast by a tech guy after setup. The connection and support has been super fine. Maintenance cut outs were understandable and the service has been satisfactory

Value for Money
Transparency

Smooth connection

published

I am fully satisfied with the connection. We have moved the telstra broadband nbn into our new house. Have been using the services since 2.5 months now. Have not experienced any signal drop outs. Happy with the services.

Incentivised ReviewNo
Standalone or BundledStandalone
Data TypeUnlimited Data

Excellent service

published

Knowing of many NBN upgrade disasters stories in my area, I held off for as long as possible. In the end IBB offered me good deal that fulfilled all my requirements with promise of great bandwidth, speed, reliability and reassurance of no problem changeover. I also had calls from tech support advising me on changeover. Now seven weeks into my new service all is well with no problem and speee is good. Initially I had issues but tech support has always been proactive and sorted issues with timelines. Great work IBB.!!!!

Value for Money
Transparency

High speed. Good Customer service

published

Got connected with NBN service of Inspired Broadband. High speed and good network connectivity. During troubleshooting, customer service also responded positively and my queries were answered in a responsible and in a quick time.

Value for Money
Transparency

Pathetic Company and Service. How many times will your phone system fail.

published
Connection TypeADSL/ADSL2+

Inspired BROADBAND are the most disgusting service I have ever used..

published

Inspire broadband are the most disgusting service I have ever used, never delivered what they promised, the service would be constantly slow or non existant and when I changed service provider trying to claim outstanding funds that I simply do not owe.. In fact I paid for a month of service and received no service from them. Not happy and would never recommend them.

Connection TypeNBN Wireless
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Page 1 of 5

Questions & Answers

Judy C.

Judy C.asked

Inspired Broadband

is inspired broadband different to telstra broadband

No answers

Get an answer from our members

Inspired Broadband

Details

Compare all 5 Inspired Broadband
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $59.95$69.00$75.00$89.00
Typical Evening Download Speed 20.4 Mbps40.9 Mbps81.8 Mbps
Max Download Speed 25 Mbps50 Mbps100 Mbps
Max Upload Speed 5 Mbps20 Mbps40 Mbps
Service TypeADSLNBNNBNNBN
Packages AvailableBundle and StandaloneBundle and StandaloneBundle and StandaloneBundle and Standalone
ContractSet PeriodMonthlyMonthlyMonthly
Data AllowanceUnlimitedUnlimitedUnlimitedUnlimited
Compare all 5 Inspired Broadband
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