9InstaChill Portable Air Cooler

InstaChill Portable Air Cooler

 Verified
9InstaChill Portable Air Cooler
1.5

147 reviews

PositivevsNegative
9% · 13128 · 87%

Reviews

147 reviews
ken W.
ken W.Central Highlands and Goldfields, VIC3 posts
  09EX

Doesn't perform as advertised

Bought two units. I have run for 1 month now and they are useless. Walked out of room being cooled and same temp (testing conducted in similar manner over 10 times on different hot days). Even placed chilled water in the reservor as suggested by supplier. Buy a good fan - just as good. Wasted over $600. ACCC needs to deal with the suppliers (false marketing/advertising). Show details
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Pete Z.
Pete Z.5 posts
  09EX

It's okay but you still need an Aircon!

This instachill works quite well on days where the temperature is around 20-25 Celsius, it has a cooling effect and can last up to 15 hours without refilling water. However on days when the Instachill needs to be used during heatwaves or humid weather, it will provide no relief at all, you will still need an Air Conditioner in your home to do most of the work. Take this sort of as a 2nd device that assists the AC in helping your home keep cool. Lastly, this is better than most fans, so i will give it a 3 stars. In terms of value for price, you're better off buying a portable air conditioner. Also the loud sound is quite satisfying, i like to sleep with it on all night Show details
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slavetothebeast70
slavetothebeast70Perth, WA5 posts
  15EX
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Daniel H.
Daniel H.Greater Melbourne (Inner), VIC12 posts
  15EX
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David
DavidSydney, NSW
  09EX

Absolutely useless. Can breath cooler air. Waste of money

This unit as advertised as been like an air conditioner is no better than a fan bought from Coles or Woolworths. Not to mention how much ice you need for nothing. Show details
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Products Viewer 12873929
Products Viewer 12873929Central West, NSW11 posts
  09EX

Scam Alert, Avoid like Plauge

I bought a medium Insta chill deal from TV. They did arrived and there was 2 of them. They are terrible, terrible if terrible. They are not cooling anything, louder than a factory fan and the price is expensive as heck $799 for 2 piece of chunk that are worse than my Mini 50CM fan. Scam alert Show details
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Coleen W.
Coleen W.South East Queensland, QLD
  15EX
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Scott K.
Scott K.Greater Melbourne (Outer), VIC10 posts
  15EX

Does what it says on the box. But Evaporative Coolers are useless above 50% Humidity

Not worth any more than $150. Despite the distributors comments here Evaps by design don't work above 50% RH. Takes the edge off but is a disposable appliance and won't last long Show details
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Leanne L.
Leanne L.2 posts
  09EX

Not using water

Why would my instachill not be uaing water. I ha e cleaned all the filters but this has not made a difference. The water level does not seem to be going down Show details ·  1
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KERRIANNJOHNSON
KERRIANNJOHNSONAU7 posts
  09EX

THANK YOU FOR ALL YOUR REVIEWS

I have just been looking at the advert on the shopping channel for the InstaChill and thought I would look up some reviews as I thought this could be just what I needed to cool off. So glad you have this site as I have just saved myself $500 and a lot of grief and regret in buying this product.
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Paul
Paul2 posts
  15EX

Total waste of money

Don't believe their lies!
Evaporative coolers have been around for a long time and everyone who's ever had one has only ever had 1 because they soon realise that they just make the air more humid and sticky and soon stop filling it with water and just use the fan only so do your pocket a favour and just buy a fan.
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Henry
Henry2 posts
  Verified 09EX

Very noisy

Very noisy. Like living next to a busy highway. Return of the item will be at our own cost even when the sales person say the retry cost is part of the freight that they send to us. Show details
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Gerald M.
Gerald M.Sydney, NSW7 posts
  15EX

Way cheaper brand products out there - no need to run a TV hour on it

I have the Hyundai Evaporative Cooler 7.5L (White) and it was only $ 170. So much better benefit/cost ratio. I would assume that the product is made in Australia - the price at least suggests it. Show details
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Kelvin G.
Kelvin G.Central West, NSW
  09EX

Found it to be a great flea catcher

Got it summer 20/21 from TV Shop 2 for 1 deal. Works great as sometimes running 24/7, better with cold water. has 3 filters, not 2, also rear cover held in with a screw not mentioned & nearly broke the first one trying to get it out before i saw it. Not for use in areas of high humidity, over 85% Show details ·  1
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Mark Cowie
Mark Cowie14 posts
  15EX

More expensive than an air conditioner and doesn't work

You can buy an air conditioner from places like The Good Guys for $239 which actually cools you down, and the room it's in. Its also louder than an air conditioner. They will tell you things like "oh, but it uses hardly any electricity". This is true but it has ZERO effect on either you or the room. Don't be sucked in! Show details
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Bev Adams
Bev Adams
  09EX

No follow up service!

Worked well for 2 summers but now can't find out how to get repaired without receipt. 2 years on can't find it. Purchased tv shop how hard can it be? Show details
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Not happy
Not happy
  InstaChill Portable Air Cooler

Waste of money and cant believe to this day still being advertised !!!

They must of coerced the people in the ad to say how cold it was! It doesn't cool at all no matter how cold the water you put into it. It is noisy and the controls are usless - does not control humidity. Fan is useless and you would be better off with a $12 pedalstool fan. Why are TV shop still allowed to sell this crap?? Show details
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Paula
Paula4 posts
  18EX

Water is leaking?

Hi I just started using my instachil after being stored over winter and after filling it up I noticed that water was leaking from the sides of the tank? Please help? Show details ·  3
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Tracey J.
Tracey J.South East Queensland, QLD3 posts
  15EX

WORST CRAP EVER

It's awekward, does not chill, in fact the ceiling fan is 30 times better. Its loud, difficult to try and clean the paper cooling fans (no joke) and it smells after a day or two.
Waste of money and a total WASTE of money!! Show details
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Jimmy
JimmySydney, NSW27 posts
  18EX

Not a great Evaporative Cooler

I understand evaporative coolers and fully knew this is what it is. It is poor in humid weather and you must have your windows or doors fully open to allow for a flow of air to not make everything a hot humid mess. Unless your willing to keep sticking chilled water with ice cubes into it, and sit in front of it constantly in a well ventilated room which usually means letting all the hot air in. Then don't get this. Remember the 30 day trial (if you get it with that) includes a hefty fee not only to deliver it, but also to return it at your cost. Bottom line its an evaporative cooler which means you need to be in a dry hot room, sitting in front of it with windows and doors open in order for it to not turn into a humid greenhouse. Show details
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Robert
RobertIllawarra, NSW22 posts
  09EX

deceptive advertising

the demonstration of this unit inside a shopping centre is deceptive.The centre is air conditioned to 22 degrees,so that unit with people standing in front of it saying how cold it is,is blowing out the cold air provided by the centres air conditioning then going through the water in the instachill.So naturally it is going to be cold air.They should stop advertising this product in this manner. Show details
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Lesterfield
LesterfieldPerth, WA5 posts
  15EX

False advertising

Doesn't do what it says I ordered 2 and both of them belong in the bin. Very loud hard to sleep with at night. Save your money and buy something else Show details
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Walter
WalterSouth-Eastern Region, NSW
  Verified 18EX

Major Bloody Ripp off Very Dissapointed DO NOT BUY

Bought a 18EXfrom TV Shop. Boy am I disappointed.
I live in a humid climate and this does not cool the air down at all like advertised. And it is soo noisy to run.
Wish I had read the reviews before purchase. It seems like a lot of purchasers are not happy with the product.
I was out of the 30 day trial period to get a refund, s I am stuck with it.
I just want a refund . I paid $849.99!!!!
I am sending to Fair Trading, advertising is very misleading, and product hopeless.
I hope you all contact Fair trading as well. This product should not be on the Australian Market. Show details
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Jennifer
JenniferSouth East Queensland, QLD
  15EX

WORTHLESS PRODUCT

Bought a 18EXfrom TV Shop. Boy am I disappointed.
I live in a humid climate and this does not cool the air down at all like advertised. And it is soo noisy to run.
Wish I had read the reviews before purchase. It seems like a lot of purchasers are not happy with the product.
I was out of the 30 day trial period to get a refund, s I am stuck with it.
I just want a refund . I paid $849.99!!!!
I am sending to Fair Trading, advertising is very misleading, and product hopeless.
I hope you all contact Fair trading as well. This product should not be on the Australian Market. Show details
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Kelly
Kelly
  15EX

Waste of money!!

I purchased this 15EX Blue Instachil and it's a complete waste of money! You need to be sitting in front of it to get cool and it definitely does not cool down a small room! Very disappointed in this product! Wish I read the reviews prior to my purchase!!!  Show details
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Susan S.
Susan S.Victoria
  15EX
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Tracy E.
Tracy E.Metropolitan Adelaide, SA
  09EX

Absolute Garbage

These scammers sold one of these to my pensioner Dad on a payment plan, it's never worked properly, cool function always flashes regardless of water level and I'm yet to find this water pipe their talking about. Dad is in a nursing home now and out of pocket 500 bucks, he has been a loyal customer of all their CRAP for years. Disgusting. Nothing he has bought has ever really worked. Absolute rubbish.
Merry Usman
Merry Usman South East Queensland, QLD2 posts
  Verified InstaChill Portable Air Cooler

Insta chill 18EX Too loud and not deliver cool air in Summer. Need to put cold water all the time

I bought 2 boxes and tried 1 to see how it goes, it’s too loud and not deliver cool air in Hot days. The representative don’t mention it prior to purchase. It’s really disappointed as I wouldn’t buy for something if does not work and loud. I have to put more more volume each time watch tv if Insta chill is running. Now I have to pay to get it return. Will not recommend this to anyone. Photo if 2 boxes attached.  Show details
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Wayne M.
Wayne M.
  09EX

Extremely noisy

Works very well and chills the air very well. Almost impossible to sleep with it in the same room as very noisy. I would not recommend buying this product. I had the raise the volume on my tv in lounge 5 points to compensate for the noise of this machine. Show details
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Ann
Ann6 posts
  15EX

Not happy

The most disappointing $400 I have ever spent in my life. The unit is lightweight but feels flimsy, there is not enough room to put ice that would last longer than five minutes, the difference in temperature was negligible between using the fan alone and cool. We bought it for our bedroom, which is small, and the room actually felt hotter. The noise was intolerable and kept me awake. We only used it for one night. I cannot even watch TV with it running. We were told we could not return it for a refund, but could pick another unit! Not likely. Disappointed with the product, the service and the price. It has put me off ever going in the store again. Show details
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Hi Ann, Thank you for your review and we are sorry to hear that we were not able to meet your expectations for the Instachill 15EX. I fyou require further assistance, kindly email us on customerreviews@tvshop.co.nz

Kind regards
Customer Support Team

Sharron Bridson
Sharron Bridson
  15EX

Expensive rubbish

It simply just does not do the job of cooling down any size room its junck and the company that makes them should be ashamed to sell it. I am a pensioner and live on my own and now I have no way to keep cool at all this hot hot summer. Show details
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Peter
PeterRichmond-Tweed, NSW
  09EX

Not worth it at all

My brother in law thought it would be a good christmas present to himself and I to get us both this cooler.
It is honestly useless, yes I live in a big room but compared to my other 2 big metal fans it does nothing. Say I'm laying in bed with it at the base of my bed, all you can feel is a little cool breeze on your feet. Thats it, nothing else. Show details
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Rocket54
Rocket54Central Highlands and Goldfields, VIC3 posts
  07EX

Disappointed

It is quiet but you need to sit directly in front of it and have very close to get any benefit.
There is not much difference with the ‘cool’ button function on or off.
The water indicator window is tinted so could hardly see the level of the water which needs to be toped up less than the 8-12 hours stated. Show details
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PATT
PATTSouth Australia5 posts
  15EX

Waste Of Money

This product is a waste of money & I feel totally ripped off. Your better off buying a good fan or save your money toward a proper A/C. Don't believe their fancy advertisement & hype that it's like an air conditioner!!! It's not fair how their allowed to sell such crap :-( Aust has gone to the dogs as where are consumers rights not to mention quality control. The unit itself is junkie & made on the cheap. It's noisy & a fan is just as good. I feel really angry & can emphasize with all the other people that have been caught up in this false advertisement. I am contacting the Dept of Fair Trade. Come on everybody , do the same. Together we can make ourselves be heard!!! Why sit back & take it. Fight for your rights!!!! Show details
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Richard S.
Richard S.4 posts
  09EX

Is not fit for purpose

Dear TVshop. I have found this unit to be useless..with ice blocks and water from the fridge the coldest air coming out was 20 degree Celsius.warmer than the ice and water of 4 degrees in a room of 28 degrees..had no impact on a room of suitble size for the units capacity. The unit does not function as per the ads and therefore does this mean the unit is faulty? And if you believe in the machines then why would you not be a responsible company and accept the unit being returned. I guess the issue is that it is not classed as faulty ..it functions however does not do what you say it will.  Show details
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Sam L
Sam L37 posts
  28EX

False advertising - does not cool

We are all familiar with evaporative aircons. Heat is transferred from the air to water. Hot air is exhausted outside and cool air is fanned through the house.

This unit does not do that - Just a noisy overpriced fan effective at a distance of 30cm.

Of course this is false advertising. This is how TV Shop does business. Show details

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Helen
HelenRichmond-Tweed, NSW11 posts
  28EX

No Good if you live in Australia!

I purchased the extra large & large. 28C late afternoon, cannot do the job. If you live in Australia, save your money. Equipment quality also very poor! I live in NSW. Show details
Shona
Shona
  15EX

Noisy fan

I enquired about the noise of the fan on the lowest setting. Company didn't want to know and didn't think it was a problem. It sounds like you have an industrial dryer in your lounge! The air speed is also very high and in your face. Not used it for this reason Show details
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milt
miltCentral Highlands and Goldfields, VIC8 posts
  09EX

Useless

A piece of crap that doesn't do what the ads claim. Is not worth the money they are charging for it. Is just a glorified fan. Don't buy it unless you want to be ripped off. Show details
Chris
Chris2 posts
  09EX

Why is this product allowed to be sold?

This product does not work. Just from a physics point of view, you can not remove heat from something without transferring the heat to something else (unless you know magic). As there is no hot exhaust, so there is no overall heat transfer out of the room. Simple physics unfortunately.  Show details
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