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Install My Antenna

Install My Antenna

3.8 from 49 reviews · View Statistics
Listing monitored by Install My Antenna

Reviews

3.8
49 reviews
  • Customer Service
    1.8 (8)
  • Timeliness
    1.6 (9)
  • Job Satisfaction
    1.6 (7)
  • Rates and Fees
    1.0 (7)
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Emily
EmilyMetropolitan Adelaide, SA

Fast efficient service

published
Customer Service
5/5
Timeliness
5/5
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The reviewer stated that an incentive was offered for this review

Adam B.
Adam B.Greater Melbourne (Outer), VIC

This company is a scam

published

This company’ is a fraud , they’re selling $80 antenna in $790. Stop ripping us off our hard earned money. My mum is a pensioner and this company ripped her off. Stop ripping us you feelingless animals.

Customer Service
1/5
Timeliness
1/5
Install My Antenna
IMA S.Install My Antenna
WheresBear
WheresBearSouth East Queensland, QLD
  • 22 reviews
  • 11 likes

Didn't even show up or call ... very poor company to deal with.

published
Customer Service
1/5
Timeliness
1/5
Rowena
Rowena
  • 2 reviews

Did not show, they knew why but no courtesy call to let me know!!!

published

Given an 11:00-2:00 time slot. Rang up at 2:10 to check where technician was. Told they would find out and call back. At 2:50, I called again and the lady told me there is a note here that the technician is being held up for the rest of the day. No courteous call to let me know this! Very inconsiderate!

Customer Service
1/5
Timeliness
1/5
Donna
DonnaSouth East Queensland, QLD

No sh ow

published

I can't comment on their service as no one showed within the 4 hour time frame I was given. Also there was no courtesy phone call to say they were running late. Disappointing!

Timeliness
1/5
Incentivised Review No
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Kris G.
Kris G.Greater Melbourne (Inner), VIC

Poor service, unprofessional, poor work quality.

published

The installation of the tv wall mount was messy. The one who installed the wall mount made few holes before finally getting it done, which is something you should’ve made sure before drilling the wall. He doesn’t even know how to install tilt type tv wall mount and did not follow the instruction from the manual and did not use the screws from the wall mount. The wall was also damaged and I am terribly disappointed with the service provided. We paid $382, and I don’t think it is worth it. Such a waste of money. Please make sure next time that your staff are knowledgable in dealing with this kind of installation. Definitely something that I won’t recommend to anybody.

Customer Service
1/5
Timeliness
1/5
Install My Antenna
IMA S.Install My Antenna
Daniel
DanielGreater Melbourne (Metropolitan), VIC

Questionable service. Questionable price.

published
Customer Service
3/5
Timeliness
1/5
Gregg
GreggBurnside
  • 8 reviews
  • 6 likes

Very Pricey....

published

Technician checked signal strength, which was low on the ABC HD channels - advised new antenna was required at a cost of $550 or $750 (for larger/stronger aerial) plus $299 installation fee. He was here for no more than 20 minutes. $100 for every 20 minutes. They use a flat rate....BEWARE!!! l should have shopped around but needed it done. Lesson learned.

Customer Service
4/5
Timeliness
4/5

Brisbane Office - Poor Experience

published
Customer Service
1/5
Timeliness
2/5

What a ripoff business!!

published
Customer Service
2/5
Timeliness
2/5
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Spent 299.00 on 8/10/18 for a problem with no reception when it rains

published
Gail
GailGreater Melbourne (Outer), VIC

Appalled

published
TaniaA
TaniaA
  • 4 reviews
  • 3 likes

Use caution if dealing with this company

published
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