Instamove

Instamove

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Instamove
4.7

115 reviews

PositivevsNegative
92% · 1069 · 8%

Reviews

115 reviews
Amit
AmitGreater Melbourne (Inner), VIC2 posts
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valda
valdaGreater Melbourne (Outer), VIC4 posts
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Luke H
Luke HGreater Melbourne (Outer), VIC
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Great team, well organised and prepared, easy move

Great team of guys, well organised, friendly, courteous, equipped and professional. Did all my furniture, beds, bookshelves and many other big items including a piano and planter boxes with no troubles in one trip! Thanks Isaac, Camillo and Santiago for helping my family move today! Could not have done it without you! Show reply
Steven Andrés R.
Steven Andrés R.Greater Melbourne (Inner), VIC
  Verified

The BEST romovals

The guys ( rente and camilo)arrived on time and were indeed careful and efficient with the move. Surely one of the better removalists we have used recently (and we move very often!). We arranged everything via call and text messages, and they always manage to reply within a few hours. They reconfirmed everything the day before our move.

Moving is never fun and always a bit stressful but having these guys as removalists made it mean that there's one less thing to worry about. I would get them again if we move within the area. Show reply

Louise
LouiseGreater Melbourne (Inner), VIC
  Verified

Highly recommend

Easy and professional booking process. Was kept up to date as my move date approached with confirmation and process to follow. Flexible and friendly. I used Instamove to move two houses into one and the moving guys were in time, hard working, friendly, helpful and got the jobs done without fuss. Nothing was too much for them to do for us. This is the 2nd time I've used Instamove. I was very happy with their service. Seamless. Highly recommend! :) Show reply
Sagar V
Sagar V4 posts
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Anonymous
AnonymousWimmera, VIC
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No Complaints

We had Oscar and Daniel help us move from a two bed, inner city apartment, to the middle of nowhere. Nothing was too much trouble for them. They handled our possessions like they were their own, they didn't complain, and had good energy all day. We could not recommend better removalists!! Show reply
Vicki
VickiGreater Melbourne (Outer), VIC
  Verified

A wonderfully seamless experience

We had Isaac & Pall arrive on time and with a very friendly and professional attitude. They both worked really well together and completed the job on time and within our budget. We will definitely request them again if we need to move.
Vi La
Vi LaVictoriaAustralia4 posts
  Verified

Great service

Easy to book with the team, also was able to reschedule too. The boys texted and called ahead before arrival too.
I moved a 2 bedroom house plus garage so a lot of things, they were very good and paid attention to boxes labelled fragile.
They reassembled my bed with ease.
Would recommend and use again. Show reply
Neil
NeilGreater Melbourne (Inner), VIC
  Verified

Excellent Move

We found the booking very smooth.
Great to be able to speak to someone.
The updates prior to the move gave us confidence.
The crew arrived on time
Our Move involved packing and 2 separate drop-off points.
We have 2 Bedroom apartment
Manuel and Stephen were most obliging.
The move went very well
We would use Instamove again Show reply
Omi
OmiGreater Melbourne (Inner), VIC
  Verified

highly recommended

very friendly, professional, expert in their job, we had a great team with our 4 bedroom house,(plus 3 living rooms) move, Aziz ( Umar) was an amazing team leader. Insta move did an excellent job with a good price for us. highly recommended. Show reply
Nikita Deckert
Nikita DeckertGreater Melbourne (Inner), VIC
  Verified

Would highly recommend!

The guys who helped me were friendly and on time. They sent an estimated time of arrival and were efficient with moving all my furniture down a flight of stairs. The trip wasn't over a long distance (less than 10km) but they were patient as I finished organising the storage unit and then went straight back to work to unload everything quickly and gently. I would highly recommend Instamove. Show reply
Eugene W.
Eugene W.Greater Melbourne (Inner), VIC
  Verified

The perfect move

Instamove did a great job helping us move into our new two bedroom apartment. It was a short distance (about 3 km). They were proactive in their communication, got all the details right, called to let us know their estimated time of arrival, and completed the move efficiently and professionally. The team who moved us were friendly, respectful, and followed our instructions very carefully. The move began and finished within their estimated time. We've used more expensive moving services in the past, but this was the best and most problem-free experience we've had. It was the smoothest move we've ever had, and we'd definitely use Instamove again. Show reply
Gie Kwo
Gie KwoGreater Melbourne (Metropolitan), VIC4 posts
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Perfect Job!

Job well done Instamove! I appreciate your great service, the crew are lovely and so helpful, they came early and finished the task early too. They went above and beyond helping us out. The Columbian guys are so nice and helpful. The admins are very accommodating to assist and answer our requests and questions! Thank you! Show reply
Mark
MarkGreater Melbourne (Outer), VIC3 posts
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Great professional movers !

Arrived on time and the 2 guys worked hard all day , got the work done quickly and safely and were extremely helpful and professional. Would recommend to all and use again Show reply
Warren and Terri
Warren and TerriGreater Melbourne (Outer), VIC
  Verified

In one word amazing

Great to have 2 professional movers, Isaac and Arman. Friendly, polite, great work ethic and they did a fantastic job
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John
JohnGreater Melbourne (Outer), VIC
  Verified

Job well done

Boys showed up on time. Friendly, hard working. I'd use them again. Great job guys Show reply
Tamatu Grant
Tamatu GrantGreater Melbourne (Outer), VIC
  Verified

Great, professional… 10/10 Service

Richard and Elliott delivered a bed frame and other items to me back in September. It was not a giant move but the crew treated everything with care and used blankets, straps and materials to make sure my items were delivered on time and in perfect condition. Best service in Melbourne highly recommend ⭐️⭐️⭐️⭐️⭐️ Show reply
Mimi
Mimi2 posts
  Verified

Thank you for the two guys that come and move my ideas. They come on time and where quick and professional

Moved a 3 room house
Short distance
Yes it was on time Show reply
khotston
khotstonGreater Melbourne (Outer), VIC4 posts
  Verified

Smooth and Easy

I had a short distance move from Sandhurst to Patterson Lakes, the entire process was so simple and smooth. Can not fault the process at all - right from the initial quote to the move then onto payment. Staff members from Instamove and the actual removalists were so friendly and courteous. I highly recommend Instmove and will definitely use again in need. Show reply
Patricia D.
Patricia D.
  Verified

Amazing service

Everything was on time and perfectly done.
We asked for extra ppl and it was perfect. We moved in 4 hours with 4 helping hands. Show reply
Brittany
Brittany
  Verified

Good service

1 bedroom apartment, moved from Vermont South to Alphington. Quick and efficient, had the job done in 2 hours. Did not damage any of my furniture. Show reply
Sachin
SachinGreater Melbourne (Outer), VIC13 posts
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Chris
ChrisGreater Melbourne (Inner), VIC10 posts
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Great company

Moved minimal furniture from a house to an apartment. The movers are friendly and professional.
Would recommend. Show reply
J Cheesman
J Cheesman
  Verified

Great booking process and movers

We moved from Camberwell to Glen Iris, a 4 bedroom house. The booking process was easy and we chose them in part because they were most price competitive. Move went well, team were on time, were good folk, handled our stuff well, looked after our kids stuff and helped unpack it first at the other end so they had something to do while we directed traffic. Would recommend. Show reply
Abe
AbeGreater Melbourne (Inner), VIC2 posts
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Job done, not perfect but issues have since been resolved by support team

The move was completed as scheduled - I ran into a few communication challenges with the crew on the day, but after raising the issue with the support team, it was looked into and has now been resolved. Show reply
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Happy Mover
Happy Mover
  Verified

Best move we’ve had

3 bedroom home moving from one house in neighbourhood to another. The new house was smaller so getting tables, beds , couches through doors and hallways was really tight. Julian got everything in and did mark a wall. It was scheduled to be all done in 5 hrs and took 4.25 hrs Show reply
Rob Turvey
Rob Turvey
  Verified

Nothing short of outstanding!

I had the guys move my furniture out & into storage & back for renovations. They were exceptional - on time, efficient, conscientious, very friendly & helpful and nothing was a problem. They even helped me dismantle & put back together my bed without an issue. The whole process went extremely well. Outstanding service guys, you made a stressful renovation a lot easier. Absolutely highly recommend! Show reply
Leah A.
Leah A.Metropolitan Adelaide, SA
  Verified

A job well done

My move over the weekend was a big move from a 3 bedroom home.sergio and Gus did a fantastic job. Show reply
Julia M.
Julia M.Greater Melbourne (Inner), VIC
  Verified

Brilliant Service

Insta move took all the stress out of moving house. It was easy to book using the website, and on the morning of the move I received a call asking if they could come in the morning as they had received a cancellation. Oscar and his offsider were wonderful and took great care with our belongings. They didn't even mind helping disassemble some furniture that wasn't ready to go when they arrived.
It took less than 2 hours to move our 2 bedroom unit, including going up and down stairs. We were very happy with the service. Show reply
Steve
Steve
  Verified

Excellent work!

Sergio and Gua were great! No fuss and no issues with shifting our gear - even trying multiple times to get the three seater through the door (it didn't and never will). Would have no problem using them again. Show reply
Greg
GregGreater Melbourne (Metropolitan), VIC
  Verified

11/10 service

This is my first time using this service and was quite nervous. My worries were instantly dismissed within the first minute. The 2 gentlemen were absolutely professional about the task. Couldn't say enough about the way they approached the job. To say I'm completely satisfied would be an understatement. I'd love to mention the guys name's, unfortunately I forgot them. Probably because they were so focused. Then when I saw the price I was stunned. In a good way. Much less than I anticipated. Will be recommending instamove to anyone I know. Thanks again for a completely professional service. Show reply
Yan
YanGreater Melbourne (Metropolitan), VIC
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Leanne
Leanne
  Verified

Poor customer service

After confirming a large move, I was sent a small removal van & had to pay for a 2nd van at full cost to move everything out on time. 2 items were also broken worth $198 in total & I was only discounted $82 for both. After complaining I was told to expect an email requesting my bank account details to refund me the outstanding amount, but after multiple emails and providing my details, I gave up waiting for my refund after three weeks. Will never book them again despite the friendly and efficient service of the actual removalists.
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Brenda C.
Brenda C.Greater Melbourne (Metropolitan), VIC5 posts
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