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Instarem

Instarem (page 2 of 26)

4.1 from 503 reviews

Reviews

4.1

503 reviews
5
(300)
4
(109)
3
(4)
2
(6)
1
(84)
  • Transparency
    4.4 (284)
  • Rates and Fees
    4.3 (172)
  • Timeliness
    4.4 (171)
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Reviewer Photos & Videos

  • Verified customer

Great service

published

Great service. No lag in transfer, instant money movement. Highly impressed with the service provided even during covid-19 times. Thanks a lot for your team. Accessibility via app makes the way more easier.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Dinu, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

Chamika M.

Chamika M.North Queensland, QLD

Very reliable and fast money transfer service

published

Instarem is very reliable and instantly transfer the money. No delay at all. Would recommend for everyone. Very easy to navigate app. Security and confidentiality is high. Best guaranteed rates.

Transparency
Rates and Fees
Timeliness
jicky m.

jicky m.Mid North Coast, NSW

B'day couple waived off $10 whilst sending INR... Mindblowing gift ever... Thank You Insta Rem!!! ;&

published

Great news: which is gift couple for b'day to use after b'day has passed, saved me $10.00 instantly.
Swift transfers even better and quite like the transparency and detailed info. before and after the wire has gone through.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Jicky, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

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Jagadeesh

JagadeeshMetropolitan Adelaide, SA

Very good

published

Instarem is very good to transfer money..and very easy process to send money to overseas and we have to proceed the transfer very quickly to our own banks it is very useful

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Good quick and fast service

published

Reliable and quick, I swapped to them after previously using Western Union (problems with POLI), Instarem gives the option of POLI or direct credit to their account (it only adds 1 working day to the process period)

1 comment
Instarem
Team I.Instarem

The reviewer stated that an incentive was offered for this review

Extremely slow and irresponsible staff

published

I initiated two transfers to my husband who is in urgent need of money due to this coronavirus situation. Both my transfers got cancelled due to some policy of their's which they refused to disclose. Refund for one came through but the other one has been pending for a week now. I have called them and talked to them via chat as well and everytime I call, I get a new due date for refund. I am totally upset and this is my last transaction with them. Western Union is heaps better and offers better rates and way faster transfers.

Please stay away from them, they are fooling you with false promises.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

This is good. Helpful

published

Easy to use and handle... Real time.. can send money in secs. easy ,convenient and simple to transfer money. Good Exchange rates. it is a perfect way to transfer money.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Mamta, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

Himansu Kesari

Himansu KesariSydney, NSW

Simple Money Transfer

published

I have used Instarem many times to transfer money and trust me it's very easy and convenient and simple to transfer your money using Instarem. Overall It has a good service.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

The reviewer stated that an incentive was offered for this review

Megha

MeghaHobart, TAS

Increase reward point based on transaction

published

Increase reward point based on transaction. So we can redeem that point in our next transfer.

Overall, has a good service. Received money on time. We can recommend to friends to use this service.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Megha, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

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Sarath

SarathCanberra Central 2601, ACT

  • 3 reviews

Simple and hasslefree transfer

published

using Instarem for well over 4 years now. Great Service. I have used Instarem many times to transfer money and its very easy and convenient to transfer your money using Instarem. Excellent Exchange rates. Kudos!

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem
Isuru

IsuruGreater Melbourne (Outer), VIC

Extremely Poor Service!!

published

Extremely Poor Service. Waited over 1.5 weeks and still waiting after sending all supporting documentation requested. Called two times and supporting team once denied the receipt of documents and clearly haven't looked into email attachments. Also, not the first time it happened, advised anyone with urgent need to send money, not to fall for the rates unless like to risk waiting LONG TIME!

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem
jyoti j.

jyoti j.Greater Melbourne (Inner), VIC

  • Verified customer

Easy and hassle free money transfer

published

I have used Instarem many times to transfer money and trust me its very easy and convenient to transfer your money using Instarem. Very happy with the exchange rate as well.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Jyoti, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

Varun

VarunSydney, NSW

Very convenient

published

I am using instarem applicatiom since last 4-5 years and its very easy to use and convenient compare to other remit apps in the market. Their rates also very competitive and

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Varun, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

Neelam

NeelamPerth, WA

Refunding transaction amount without specifying reason

published

After I transfer money to InstaRem, my transaction status automatically shown as request for refund. When I enquired with customer care, I was told because of policy changes they are refunding my money back and they will not be able to process my transection. No specific reason is given why my transection did not take place.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem
SSS

SSSSydney, NSW

Excellent transfer rate

published

Have been using Instarem for more than a year. Very happy with the services and best rates. Plus, also can get the money on time as promised. This is highly recommend.

1 comment
Instarem
Team I.Instarem

Hi, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

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Aileen

AileenMetropolitan Adelaide, SA

  • Verified customer

Seamless overseas money transfer

published

Been looking for a good overseas money transfer, and found InstaREM. The rates are great, the fees are reasonable. After account setup and verification, the first transfer completed within 1 business day.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

The reviewer stated that an incentive was offered for this review

It is perfect!!

published

Instarem offers best rates in the market and convenient and easy to use. It charges a minimum fee on transfer and the money gets transfered on time. Thank you team for the best services.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

The reviewer stated that an incentive was offered for this review

  • Verified customer

Have been using it since I have started remittance. Kudos to 5 years of relationship!!

published

Best rate that you can get with minimal charges!! Sending money to overseas with Instarem is soo simple and easy to add more to it's benefits. Thanks Instarem for your great service!

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Manas, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

soo simple and easy

published

Sending money to overseas with instarem is soo simple and easy..funds got transferred in few minutes and no more waiting period. Good exchange rate and excellent service with the team as well.

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Nisha, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

Joi

JoiSouth East Queensland, QLD

Great service

published

Always get money gets credited to my overseas account in a few minutes. Thanks Instarem for your great service! Even the renewal of account was pretty easy! Much better than many other similar companies!

Transparency
Rates and Fees
Timeliness
1 comment
Instarem
Team I.Instarem

Hi Joi, Thank you for your extensive and incredibly rave review! We are extremely pleased to hear that you find our services both efficient and gratifying. It is feedback such as this that keeps us going and encourages us to strive for improvement.

The reviewer stated that an incentive was offered for this review

Page 2 of 26
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Questions & Answers

Vishnuwardhan Sivaram.

Vishnuwardhan Sivaram.asked

Any heard about ERemit? (https://eremit.com.au). They offer very good rates at zero fees? Are they genuine?

No answers
studdyone

studdyoneasked

Hi there. Can I use your company to transfer money from my bank account to a friend in Italy that does not have a bank account?

1 answer
Instarem
Team I.Instarem

Hi, Thank you for writing to us. Currently,we only remit funds through Bank Transfer.

Stella K.

Stella K.asked

Does the serviuce send to any other countries except India? Looking for an alternative to WorldRemit who have deplorable service

1 answer
Instarem
Team I.Instarem

Hi Stella, Thank you for writing to us. We do transfer funds to many countries. Kindly write to support@instarem.com to assist you more accurately.

Get an answer from our members and Instarem representatives

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