Reviewer Photos & Videos
Amazing tailored suits at such astonishingly affordable prices
Went into Perth showroom for my fitting with Kahlia-Rose as my stylist on 29/08/2020. She was very attentive to my needs and concerns, and she knew the fabrics very well in terms of how it would look like when the suits would be constructed. When I picked up my two suits on 29/09/2020, they were the absolute perfect fit, with only the first initial measurements taken, there was no adjustments needed at all.
Will be going back in the next few weeks to reorder new suits with the rest of the Woman’s fabric range.
Great Service and a great product
The staff at the Adelaide show room are friendly, professional and very knowledgeable. As a 195cm tall guy whom has definitely packed on the pounds since COVID hit, they made me feel very comfortable and handled the situation with kindness and tact. I love having a shirt that fits (especially the sleeves) and look forward to buying more clothes from Instichu in the future.
Perfect! Jess P (SA) was amazing and knowledgeable with great taste.
Suits are great quality and fit (because of advice of Jess P)
Was a pleasure and will go through Jess P (Adelaide) again, as I like the compliments I am now getting.
Review for shirts and suits purchasing
Everything is perfect. Quality, price, timing etc.
Bought two pants, one jacket and seven shirts. All of them are in high quality.
Price was fair.
The reviewer stated that an incentive was offered for this review
Do yourself a favour: 2020 deserves new threads if not a new prez
I could not be more pleased about how well I was treated by the people at Institchu. I was offered time and attention and felt listened to and heard. The garments I received are second to none. I rate this experience as highly as my visit to a man named LR in his family’s atelier ‘Rubinxxxx’ in Naples two years ago where one pair of manny trousers cost about the same as a regular offtherack suit. Yea yea yea aficionados will tell you all sorts of stories about stitches, minor details, silk spun from virgin pupae living in guarded nunneries in 12th century castles blah blah blah. But the impression and comments from admiring observers of both sexes is all the feedback I need. Tell Donnie: institchu is what winning really looks like!
Great from start to end!
Super happy with the suit overall, beautiful colour and texture. All staff were completely lovely and helpful! Cheers to Marcus down in Melbourne for getting me hooked up in the first place.
Exceptional customer service, great designs and materials to choose from not to mention well made suits for every occasion. Nothing fits better than Taylor made
My daughter has some disabilities and hates wearing dresses so we opted to get a suit custom made for her to wear to an upcoming formal event. Frida at InStitchu provided us with excellent customer service and was very accommodating of my daughters needs. The fitting process was spot on and no adjustments were needed when the suit arrived. Highly recommended their service and product.
Won't go anywhere else
Great friendly service and advice from Parker
The product is lovely quality and fits perfectly
would highly recommend to anyone and will certainly be coming back
The best shirts you will own
Easy fitting with knowledgeable and really friendly staff. Best shirts I own hands down. Won’t get my shirts from anywhere else.
Quality of the product is amazing, and such a perfect fit! The staff were amazingly helpful and not pushy, they were there simply to help me find a garment that fit me well.
- Verified customer
Quality Surpassed my Expectations
I chose institchu because I wanted a tailored look, off the rack pants and jackets don't fit my body type. In store I was offered one of the higher quality fabrics and it has generated the most compliments for me of any garment this year. The pants are fitted but also comfortable, which is otherwise unheard of in my closet. I have bought shirts and pants for work and I have bought shirts and pants for smart casual and I will keep using Institchu because there is no alternative at the same price that gets me the same results. The perfect fit guarantee was helpful on a shirt which I thought looked good enough but Loris insisted could be better. I would recommend Institchu.
Excellent customer experience
I recently bought a suit from this company for a wedding. The company representative came to my house, discussed my needs in detail and walked me through the entire process of having a suit tailor made. It was a very easy experience that gave me a great suit, shirts and silk ties at a great price. The work was much appreciated.
Great Place for Wedding Suits
My groomsmen and I had a terrific experience with Katelyn at the Institchu showroom on George Street. I know roughly what colour and style I wanted for the suits my groomsmen would wear, but the service we received was spectacular. Everything was configurable from the basics like the overall fit to the kind of stuff you don't think about like button styles/numbers to the pocket types. We received the suits very quickly after finalising the design and only very minor alterations were needed after that. I couldn't recommend Institchu highly enough.
- Verified customer
Happy I went to Institchu
I am wearing the I collected from the Canberra showroom! Ashlee the sales manager was polite and very informed, delivered on time, and the fit was perfect.10 out of 10.
Wonderful Custom Wedding Suit
The entire process of getting a tailored suit with InStitchu was so easy and - somewhat surprisingly - fun! We had an initial consultation here that was really helpful in terms of getting an idea of price, and then I stopped by their booth at a wedding expo for a further chat. Thankfully the lovely attendant at the expo, Jordan, was also at a Wine & Whiskey night they held that we attended, and helped us design the perfect 3 piece suit for my partner to wear to our wedding.
The expertise of all of the staff was really reassuring as we went thr...ough the process of picking out all of the details, and Jordan helped us to incorporate everything we wanted without making the suit look too bright or busy. Her suggestions and confidence were exactly what we needed, and we had a lot of fun throughout the design process. It was especially nice how she went out of her way to try to find examples of the things we were considering ordering so we could get a better idea before paying, and how thorough she was when taking measurements. The suit arrived so quickly (roughly one month between order and arrival) and when we went to pick it up it was absolutely perfect. No further alterations needed, almost definitely due to the great care Jordan took when doing the initial measurements, and every single one of the little details we'd asked for was spot on. The suit feels great, the materials and colours are even better than we could have imagined from the swatches, and the service at the pick up appointment was wonderful, too, as Paolo helped show us how to get the bowtie and pocket square we'd bought elsewhere to sit right. Highly recommend InStitchu, especially Jordan, if you're looking for a custom suit.
The reviewer stated that an incentive was offered for this review
- Verified customer
Love the suits and shirts. Perfect fit.
I visited the Brisbane InStitchu store.
Mark was awesome. He ensured our daughter had a drink (water!) and offered us both a drink. He carefully took us through the fabrics, designs etc. I purchased 2 suits and 4 shirts.
I was quite delayed in picking the suits up [my fault, I rescheduled pickup numerous times] , but they fit nicely. Having worn them to work numerous times since, they are excellent. I'm a "little" overweight and often shirts are tight around the neck and stomach [pop a button!]. The shirts are the best shirts I've ever had an...d I'm ordering more. My only disappointment was that the suit jacket didn't have a full [external] pocket so that I could use a pocket square, but I'll enquire about that for the next order. I must say that the process was low stress and the result great. I hate shopping for clothes and my wife usually has to drag me along. She did, but I actually enjoyed shopping for clothes this time :) . Thanks, Mark.
Questions & Answers
Hi, I am getting married in March and my fiancée and I took our groomsmen to Institchu to see what they had to offer and get a quote. We were happy with the details but a little taken aback that they wanted full payment up front before the order would be made up. We feel a little vulnerable
about paying in full as it potentiallyleaves you with no recourse to question the quality or workmanship. As a comparison, my wedding dress is a bespoke dress and is currently being made overseas for delivery in January. I have paid half the amount with the remainder due on receipt. I rang to discuss with the terms with the Institchu salesperson but she advised it was a company policy and she had no way to change that. Given that it is a substantial amount of money to outlay I was wondering what other people’s thoughts are on the issue? I see that the reviews are overwhelmingly positive with the final product and that is heartening at least.
They have the perfect fit guarantee which should give you some comfort. The suits are bespoke also, but are far less pricey than a wedding dress. I would imagine that if someone paid 50% for a few suits but didn’t pay the other 50% it would result in substantial loss to instichu (no idea what their mark up is but I doubt it’s 50%). You can send the suit back as many times as you like until you are happy with the fit and you don’t pay for alterations. I’ve found the workmanship and materials to be of outstanding quality. All my best formal/business clothes have come from instichu, that goes for the fit, material quality, style and workmanship. I would be very comfortable if I were you. In my experience alterations take about 1 week so don’t leave it too long before the wedding to order so that you leave time for one to two alterations if needed. Also it takes a month for delivery so keep that in mind. Speak to Georgia at the Clarence St Sydney shop. She knows it all and should provide you with some comfort. Good luck for the big Day
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