Integrity Extended Warranties

Integrity Extended Warranties

 Verifiediwarranty.com.au
Integrity Extended Warranties
4.1

1,327 reviews

PositivevsNegative
78% · 1,032254 · 19%

Reviews

1,327 reviews
Isha S.
Isha S.
  Absolute

Would recommend!

Had a great experience with the team and the claim was processed very quickly without any issues or problems encountered. Show reply
Jeffrey Showler
Jeffrey ShowlerCentral Highlands and Goldfields, VIC12 posts
  Absolute

Very Fast, and Prompt Approval Outcome of Claim

I have a 3 Year Extended Used Car Warranty, till July 2026 - Unfortunately I had to Make a Very large in the Thousands of Dollars Claim, Claim was Submitted to Integrity Car Warranty, and within or less then 34 Hours Claim Was Fully Approved and I Received a Phone Call, and Repairer also got Notified that Claim had been Fully Approved Show reply
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Anna
AnnaSouth East Queensland, QLD6 posts
  Integrity Extended Warranties

Highly recommended

We have had excellent service with our Integrity Warranty. We have claimed for a few repairs that were covered, and we received a quick response, normally within 24 hours, by phone or email advising the progress of the claim, and the outcome.
Integrity have lived up to their name, and we would recommend them for Warranty Insurance. Show reply
brett holmes
brett holmes
  Absolute

quick and helpful

just recently purchased a car with the integrity extended warranty, as I soon as I had an issue they dealt with the issue straight away and were more than happy to help. its a good surprise to still see companies over such a great service. Show reply
Liam R.
Liam R.
  Absolute

Review

Quick descion time, friendly staff and simple process great service Show reply
Nigel M
Nigel MSouth East Queensland, QLD
  Absolute
Sheldon
SheldonSouth East Queensland, QLD
  Integrity Extended Warranties

Very helpful

These guys are really helpful and easy to deal with
100% Recommend Show reply
paul i.
paul i.6 posts
  Endurance
Integrity Extended Warranties
Integrity Extended Warranties   DM   
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Hi Paul, Thank you for letting us know about your experience. Your feedback is very important to us and we take all complaints very seriously. We have reached out to you privately as we would love to find a resolution.
Warm regards,
Declan

K_Hardes
K_HardesMid North Coast, NSW3 posts
  Integrity Extended Warranties

Professional Service

"Wow, I couldn't be happier with my car extended warranty from Integrity Extended Warranties! Their customer service is top-notch. It's so easy to get in touch with them whenever I have a question or concern. They're always prompt in their responses and provide clear and helpful information. Plus, the approval process was lightning fast! I was amazed at how quickly they got everything sorted out. Highly recommend them for anyone looking for a hassle-free and reliable car extended warranty. " Show reply
Matthew
MatthewMetropolitan Adelaide, SA2 posts
  Endurance

AVOID AVOID AVOID

Do not waste your money.
Our BMW dealership lodged a claim on our behalf for three items to be fixed with our car - all were rejected immediately. The items that are covered are very narrow and they will always find a way to wriggle out of paying.
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Cj bez
Cj bezSydney, NSW
  Endurance

Good warranty after service

Good warranty after service and easy claims process. Do note in relation to my transfer case replacement claim they did approve to only replace a second hand part. Show reply
Jireh
JirehGreater Melbourne (Outer), VIC
  Endurance

Thank you Jesus for integrity warranty

Integrity came in clutch fixing all the issues I had Show reply
Dave
Dave3 posts
  Absolute

POOR Performance

Bought a car from Melville Subaru last March. Called out an aircon fault on purchase from the dealer. Melville Subaru did the best they could and has been fine for 6 months. now the fault has returned. Contacted Melville they said it is not their responsibility it is Integrity responsibility. I did get a call from Integrity and explain all the issues. I have reached out to a qualified Mechanic and have had full inspection and paperwork completed at my expense, The claim is all of $2000 and have been advised due to a line in the agreement they are not covering the repair. I plan to take this to the next level.

NOT WORTH THE PAPER or WASTE OF TIME IN EMAIL.

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Martha M.
Martha M.
  Endurance

Great service

Great service and support from the team. Quick response and communication with my mechanic Show reply
Dad
DadPerth, WA2 posts
  Integrity Extended Warranties

Must have !!

Iwarranty is the best so lucky an happy I went through these guys Show reply
007Dan
007DanSouth East Queensland, QLD
  Endurance

Great produxt

The service for a claim is seamless, and clear what is required from the beginning to the end, there approved service providers are familiar with the process. The claims (I have had 2 now) are always approved within the timeframes that they give. Show reply
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Roy scully
Roy scullyHunter Region, NSW
  Endurance

Great service very easy and efficient

Had to make a clam after vehicle was inspected.They explained everything very clearly and acted properly. Show reply
robert
robertSouth East Queensland, QLD
  Absolute
Richard N.
Richard N.
  Integrity Extended Warranties

Nice scam you got going guys. We fell for it!

Bought a 2nd hand car with IWarranty’s cover. 2 months later, the engine light comes on, we go to IWarranty’s designated garage and follow all the protocols. Needless to say they declined our application.
Now we have to spend $1700 on repairs and have a warranty that ain’t worth the paper it’s written on.
Don’t expect any customer service or financial assistance with this company!
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Rosalyn
RosalynVictoria2 posts
  Endurance

Fast and efficient

Claim approved within hours for the full amount allocated towards the cost of my transmission Show reply
Jess T.
Jess T.Central Highlands and Goldfields, VIC
  Absolute

Perfect

They where nice and pleasant to talk to and it was fast thanks guy Show reply
Jayant Solanki
Jayant SolankiNortheast, VIC
  Verified Endurance

If you want peice of mind, please have this extented warranty!!

I had a issue with my car, it vibrated a little bit, i decided to get it checked with a mechanic. Next thing I know I need pay $8,3310. Thankfully I had the warranty with Integrity, and they without any question or hassale approved my claim. And I am so thakfull for that. Integrity team please keep up this great support you provide to your coustomers!! Show reply
Emma N.
Emma N.
  Integrity Extended Warranties

Amazing service

Fabulous and quick response which is what you want when you need your car on the road asap Show reply
Peter
Peter
  Endurance

Great Product there to back you when you need it

Great Value,Claim resolved very easy very helpful, staff very easy to discuss matters with, always helpful and took me through process of a claim with easy and step to step process and always contact me with how the claim was going Show reply
Mandy
MandyCentral, SA3 posts
  Integrity Extended Warranties

The warranty claim

My claim was put in by my mechanic and seen to straight away, no mucking about, was approved within 24 hours.
Cannot speak highly enough of this company.
Very impressive.
Thank you for your prompt service, I can get my car back on the road asap.
Great value, great service Show reply
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Deon.P
Deon.PGreater Melbourne (Outer), VIC2 posts
  Absolute

so far great warranty cover

quick response, warranty issue approved within hours. 1 claim and the warranty cover has already paid itself off. Show reply
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harry_nguyen
harry_nguyenSydney Surrounds, NSW17 posts
  Endurance

Simple and prompt service

Bought the extended warranty with the car though a dealer. It works simply and the staff reacted very quickly to have it approved. Show reply
Little bay
Little baySydney, NSW2 posts
  Verified Endurance

Excellent service

My claim was approved quickly and professionally ..thank you very much Show reply
Sebastian
SebastianPerth, WA2 posts
  Absolute

extended warranty

I have been to the dealer who sold me the warranty, as they said it is not their responsibility it is Integrity responsibility. I did get a call from Integrity and explain all the issues I had; nothing was explained to me when I got the warranty was told very easy to claim, and lifetime warranty, it was complete opposite. I brought the car from SUBARU MELVILLE WA. I PAID $2450.00 got nothing back and had to get the issues fix by my expenses. Just want everyone to be careful.
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Christian P.
Christian P.3 posts
  Integrity Extended Warranties

After making contact with Integrity issue was sorted

initially had an issue, however after talking to their complaints department they sorted it out for me, the front desk needs to be trained to deal with issues and be more supportive, however the complaints and issues department are really good.
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Happy customer
Happy customerGreater Melbourne (Outer), VIC
  Absolute

Excellent

Great communication, easy and smooth process dealing with Integrity! Thank you :) Show reply
Lilly
LillyPerth, WA2 posts
  Endurance

Lifesaver ! Aircon in the middle is summer

Have had my car 2 1/2 years with no issues but just after Christmas my air compressor went. I contacted Integrity warranty & they dealt with my claim so promptly.
Accepting my claim for a air compressor so quickly in the middle of summer so my children & I can have cold aircon again while it's so hot.
Staff were great to deal with. Recommend! Show reply
Troy
TroyGreater Melbourne (Outer), VIC
  Integrity Extended Warranties

Prompt and helpful

Quick turnaround from initial day of claim, they were very helpful and able to give me full cover entitlement of claim Show reply
Robvdputte
Robvdputte
  Endurance

Perfect and fast reponses

They helped me really fast with my claim. Friendly staff and claim was processed in two days. Show reply
Esther
Esther
  Absolute

Absolute Must for factory warranty expired car drivers who wants to keep driving their car

I would highly recommend Integrity Extended warranty as go to a third party warranty company to eligible drivers out there.

Integrity has consistently demonstrated that they take the drivers’s safety seriously with delivering on their promises in my claims, and from my experience with my claims, the claims have been without any fuss.

I am pleased with my purchase of Integrity from the dealership. Show reply

Gavin fletcher
Gavin fletcherSouth East Queensland, QLD2 posts
  Absolute

Excellent

Very fast in response time in letting you know the outcome of coverage Show reply
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Archie
ArchiePerth, WA
  Integrity Extended Warranties

Claim timeframe

Without the cover and the response I would of been without a vehicle for a while, as it was 4 days was the time frame for claim to back on the road Show reply
Hayden C.
Hayden C.Perth, WA
  Endurance

Worthless, they dust their hands every corner they can

Brought a Toyota Prado had the turbo blow up 8 months after purchase, started a claim with them had to send it to one of their mechanics for a diagnosis which confirmed the turbo solenoid. Mechanic that they recommend has recommended a full turbo replacement, they denied the claim as "it the solenoid of the turbo and not the turbocharger itself" any part will fail because of a component failure that's why the part fails, but how ever they can dust their hands clean they will do so. I have place a complaint in with fair trade against the companys name, hopefully my review makes everyone think twice before handing over any hard earned money to a company like this
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Phill
PhillSouth East Queensland, QLD
  Absolute

So slow it’s not funny

I’ve been waiting for over 1 month now for a starter motor to be replaced on my vw caddy. A $1250 claim and the van is unusable…. Why did I pay $900 for this warranty. Waste of time.
Phill jones
Integrity Extended Warranties
Integrity Extended Warranties   DM   
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Hi Phill, Thank you for letting us know about your situation. I agree this is a long time to be waiting for your vehicle to be repaired. I have messaged you privately for further information so I can look in to this for you.
Warm regards,
Declan

charlene
charlene
  Absolute
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