Integrity Extended Warranties

Integrity Extended Warranties

 Verifiediwarranty.com.au
Integrity Extended Warranties
4.1

1,327 reviews

PositivevsNegative
78% · 1,032254 · 19%

Reviews

1,327 reviews
Tynan M.
Tynan M.
  Integrity Extended Warranties

Bare minimum covered, terrible service

Had an alternator fail, replaced with second hand after workshop insisted on new. Part failed on install and have been run around since, cars been parked for 3 weeks and they are still 'assessing it'. Despite several phone calls they are still ducking and diving and only want to pay out absolute minimum. Looks good on paper but the service simply isn't there.
Integrity Extended Warranties
Integrity Extended Warranties   DM   
More
Col
ColGippsland, VIC20 posts
  Absolute

Can't download warranty terms and conditions

Straight off the bat, I haven't actually purchased this product. Due to some difficulties with my car dealer I've had a week or so to decide if I actually need this product, it was offered when I left my deposit for the car. I was given the nice brochure with "glowing" reviews from "very happy" clients. But It appears that you don't get a copy of the warranty terms and conditions until you hand over your money. Worse still, the terms and conditions are NOT available on their website which seems kind of strange - almost as if they don't want people reading the T's & C's before they purchase. I've always been told these types of warranties are not worth the paper they are written on, I tend to believe that. I won't be purchasing.
Integrity Extended Warranties
Integrity Extended Warranties   DM   
More
Aaron A.
Aaron A.Greater Melbourne (Outer), VIC4 posts
  Absolute
Integrity Extended Warranties
Integrity Extended Warranties   DM   
More
Cmh
Cmh
  Integrity Extended Warranties

Straight forward easy process

Done a water pump on the car and they were pretty straight forward on process and how all worked didnt take long for the car be able be vack on the road Show reply
Tigger29
Tigger29Hobart, TAS10 posts
  Absolute

They paid my claim within 24 hours

Alternator died and was fully covered under warranty. Easy process and fast approval. Very happy with the experience. Show reply
Charmane
CharmaneRichmond-Tweed, NSW
  Integrity Extended Warranties

Ok service

Service was fast, not completely happy as they only approved repair with used replacement part. Have to pay the difference for the repairs
Justin and Tenique B.
Justin and Tenique B.
  Integrity Extended Warranties

It's peace of mind

Integrity have approved 2 claims under our warranty contract. There was a differ of opinion in the first claim but it all good sorted out rather quickly, with an out of pocket cost on my end. Other than that I'm overall happy with my warranty. Show reply
Deej
DeejFar North Queensland, QLD2 posts
  Integrity Extended Warranties

Value for money

Integrity has good cover and services in a timely manner. Show reply
Nick
Nick2 posts
  Integrity Extended Warranties

Don’t bother

With a very limited amount of things the warranty actually covers and insultingly low claim limits, there is absolutely no use in using this company. This company exists just to look like they can help you, so they can rest well at night whilst they take our money and hang us out to dry. So if you think you will have a very niche, specific and highly unlikely issue with your car, this would be a great purchase for you! If you’re looking for great, full coverage for your warranty, this certainly isn’t the company for you.
Integrity Extended Warranties
Integrity Extended Warranties   DM   
More
Annie
Annie3 posts
  Endurance
Integrity Extended Warranties
Integrity Extended Warranties   DM   
More
Artur B.
Artur B.
  Integrity Extended Warranties

This is perfect and saved me so much stress

Had to make a claim as my clutch was going think I was stressing over nothing the team is very friendly and caring ! Show reply
Deborah K.
Deborah K.North Queensland, QLD
  Verified Absolute

Denied my claim

I have a mixed review within 2 months of buying the car the whole automatic transmission has to be replaced , fabulous no problems . Now 10 months after purchasing the car and insurance they have refused to repair my a/c compressor and components as my car was not serviced at the 6 month mark . My car has taken 4000 kms since I bought it and as the motor brakes etc are fone there was no need to have a service. The a/c is not part of a service but now my warranty is mull and void over a silly clause they have that doesnt affect the repair that needs to be done .
Integrity Extended Warranties
Integrity Extended Warranties   DM   
More
Mary-Anne
Mary-Anne
  Absolute

Great service

I was impressed with the efficiency and professionalism of how smoothly the process was and the helpful advice provided by the consultant Show reply
Ebonee Jade
Ebonee Jade2 posts
  Absolute

Exceptional services!

I'm delighted to share my positive experience with Integrity Car Care. Their exceptional coverage and commitment to customer satisfaction have provided me with peace of mind. The straightforward claims process and friendly customer support make them a reliable choice for extended vehicle protection. I highly recommend Integrity Car Care for anyone seeking trustworthy warranty services. Show reply
Madardy
MadardyAU12 posts
  Verified Integrity Extended Warranties

Thank Goodness I bought The Extended Warranty!

After my great experience with Integrity Warranty, I will always purchase an extended warranty from them when buying a car. I had found myself with a surprise costly repair and Integrity Warranty honoured my claim even when they weren't required to. They handled my claim promptly, professionally, and with empathy, which is unheard of with warranty companies. If you're considering purchasing an extended warranty with your car, my advice is that you can't afford not to! Value for money and some for years to come. Thank you Integrity Warranty! Claim N/o 138331 Show reply
  • Thumbnail
Nashid A.
Nashid A.Greater Melbourne (Inner), VIC
  Integrity Extended Warranties

Perfect communication and fast process

Communication has been really smooth and got the claim approved in the same day after authorising the issue Show reply
Car Insurance

Find out how Integrity Extended Warranties compares to other Car Insurance

Know better, choose better.

Compare all
vkrish m.
vkrish m.2 posts
  Endurance

Fast and good customer care experience

Warranty claim process was so fast and I highly recommend used car mechanical warranty for peace of mind. Show reply
Elias
EliasGreater Melbourne (Inner), VIC2 posts
  Endurance

Quick and easy process and great Customer service

My water pump went on my 2014 Jeep SRT and called Integrity to see if i can get it repaired. They asked for service history to be sent through as well as a quote from the mechanic, asked my for odometer reading and a few basic questions of events on the day the water pum started leaking and that was it! Claim was approved and my car was towed to the mechanic and all within 3 business days! Very impressed with the quick turn around of the claims department and how nice they all were over the phone. Can be stressful trying to get a car back on the road and they made it simple and stress free. Thank you Show 2 replies
  • Thumbnail
Lydia
Lydia
  Endurance

Efficient and quick process

The entire process was quick and efficient. Claim was processed promptly. Show reply
Michelle C.
Michelle C.Perth, WA3 posts
  Integrity Extended Warranties

Engine blown

My Engine blow up in my car an I needed my warranty. The yr before I had accidentally missed 1 service due to family funerals an moving house. They didn't approve my warranty at first but once I disputed it an told them why an what had happened they generously helped and approved my warranty. Thank God Show reply
Jervis A.
Jervis A.
  Integrity Extended Warranties

Fast and very helpful

Very fast help, car got fixed. Easy to talk with Show reply
les
les2 posts
  Absolute

Best warranties ever for peace of Mind

Well the water pump was leaking call the warranty team to report it no problem just get a quote lodged a claim had the go ahead with in hour's great service would highly recommended best ever Show reply
Grant Johnson
Grant JohnsonGreater Melbourne (Inner), VIC2 posts
  Verified Endurance
Patrick
Patrick
  Endurance

Easy to setup

The policy is very useful and easy to set up. Help from the roadside was prompt and effective when required. Show reply
Ben
BenSouth East Queensland, QLD
  Endurance

Great Deal

Great deal, simple to set up. Fair claim processing, two years with the business. Assistance was easy and quick to get Show reply
Teekay
TeekaySouth East Queensland, QLD
  Integrity Extended Warranties

So quick and efficient

I couldn’t believe how quick insurance was approved. Everyone I spoke to were so efficient and lovely. If I could give 6 stars I would. Show reply
Car Insurance

Find out how Integrity Extended Warranties compares to other Car Insurance

Know better, choose better.

Compare all
Francesca G.
Francesca G.
  Endurance

Great costumer service, clear communication and problem solved!

They’ve been quick to resolve an issue, clear communication and great costumer service.
Really reliable company.
Problem is solved and they explained what happened and resolved the issue quickly. Thank you! Show reply
Dugo1472
Dugo1472
  Absolute

A great service a great choice

I have a audi a6 and at times problems accur . however i'm happy to say integrity has all ways been there with me every step of the way.
It's great knowing integrity has you
Covered the repairs are prompt and authorised motor machanics they use are very professional .

The customer service is very friendly and very understanding towards your needs and do there best to get you back on the road again asap.

Integrity has all ways assist me with any hire car if needed and reimbursement.

Dont be left with unexpected costly break downs give integrity a go you will not be disappointed
Wayne douglas.
Melton Victoria. Show reply

Donna
DonnaSydney, NSW
  Verified Endurance

Happy we bought extended warranty

Claim review done within days with no issues.
Their towing service was abit confusing, but otherwise happy. Phone rep very easy to talk too. Show reply
Crystal T.
Crystal T.Perth, WA
  Endurance

Claim was approved

So at first there was some confusion at first on the part in my car that needed replacing but they quickly rectified their mistake and approved my claim. Fast communication and listened to my concerns. Show reply
David
David
  Integrity Extended Warranties

Perfect service and communication

Perfect service and quality communication. Has made such a difference. Show reply
Bill
BillPerth, WA
  Endurance

So glad I got warranty

Fast and friendly service. Communication was excellent. Would recommend to anyone Show reply
ajumymail
ajumymail
  Verified Integrity Extended Warranties

Great support

Great support from the team. The guys are friendly and supportive. Although initially they declined, after I requested for a careful review, they approved it. Even though the dealing was super easy. I would recommend to my friends going forward. Show reply
Alain C.
Alain C.Greater Melbourne (Inner), VIC2 posts
  Integrity Extended Warranties

Amazing service

I had to get the actuator to rhe right hand passenger door replaced.
I called cars24 to activate my extended warranty.
They transferred me to the warranty team and I have to say I was very impressed with how professional, efficient and responsive they were.
I was kept informed st all times of the progress of my claim and it got approved the same day the quote was sent to integrity warranty team.
Excellent work , will highly recommend! Show reply
Katrina
KatrinaGoulburn Valley, VIC2 posts
  Absolute

It's a great service

It's great I've had my car since April 2023 and they have looked after me since. Show reply
Rose
Rose
  Integrity Extended Warranties

Customer service

Great customer service through this company and very quick response to my claim being approved. Highly recommend. Claim was resolved in 1 week Show reply
Car Insurance

Find out how Integrity Extended Warranties compares to other Car Insurance

Know better, choose better.

Compare all
Valikoula David
Valikoula DavidPilbara, WA2 posts
  Verified Endurance

Super Fast

wrote an email to integrity about a repair I wanted and was done within days. Thank you so much Show reply
Happy Customer
Happy Customer
  Integrity Extended Warranties

Helpful, Customer Focused and Fast

Integrity processed a sizeable claim for me in very quick timeframe. I thought the result was fair and the company exceeded expectations with both follow up and even ran a special payment run to expedite the repairs to my business vehicle..
I highly recommend them for extended warranty insurance. Show reply
Janine W.
Janine W.North Queensland, QLD
  Endurance

Claim process

The claim process was easy and fast. Dealing with the iWarranty consultant was a painless process. The claim process Only took a few days to be approved.
Integrity Extended Warranties
Integrity Extended Warranties   DM   
More
Walden
Walden
  Integrity Extended Warranties

Amazing Coverage Plans

My vehicle warranty included additional perks, such as towing and accommodation allowance. These features proved valuable during long road trips or unforeseen breakdowns. Show reply
Page 4 of 10

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.