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Integrity Extended Warranties

Integrity Extended Warranties

Endurance, Absolute
3.8 from 371 reviews · View Statistics

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Reviews

  • Value for Money
    2.5 (4)
  • Transparency
    2.5 (4)
  • Customer Service
    3.3 (4)
  • Claim Resolution Time
    • <1 week (1)
    • 2-4 weeks (1)
  • Claim ApprovedYes (2) · No (0)
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Peter1969

Peter1969South East Queensland, QLD

  • 2 reviews
  • 4 likes

Definitely not good . Modern day non service. Loop holes fine print and generally annoying.

published
Value for Money
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1 comment
Integrity Extended Warranties
ICC CSIntegrity Extended Warranties

Hi Peter, we are looking into your feedback and will be in contact today
David

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Terry

TerryHunter Region, NSW

  • 6 reviews
  • 1 like

Expensive warranty cover for little use.

published

My daughter purchase this warranty for her Range Rover Evoque TD4 with very low klms on it and it has an issue with the DPF which means Diesel Particle FILTER which is not what I would interpret as a general maintenance issue, as when doing a service and replacing oil filter or fuel filter or air filter but when integrity call centre contacted they said it was classed as filter so NO warranty cover. This warranty was very expensive to purchase for this vehicle and is always service by the local Land Rover dealer.
I fully understand that filters in general are not covered but this is not a normal service part that has failed.
Very very disappointed as this policy is very expensive.

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Integrity Extended Warranties
ICC CSIntegrity Extended Warranties
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Adam

AdamGreater Melbourne (Outer), VIC

Recent Experience

published

My first time I’ve used integrity warranties and unfortunately my experience was very average. And it’s possible it’s due to the current COVID19 and less staff but overall just a average experience. In Feb 2020 I bought my daughter a 2013 Mazda 3 and unfortunately in April 2020 we had an issue and had to make a claim. The car went to mechanic and on the 21st April sent through quote to be approved by warranty company. Then on the 29th rang still not having heard anything from warranty company, it took me 3 calls to warranty company before anyone rang me back. The positive is each time I spoke to someone it was very positive and the outcome was positive, just seemed to take too long.
Thanks

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Integrity Extended Warranties
ICC CSIntegrity Extended Warranties
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The reviewer stated that an incentive was offered for this review

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Not what you pay for!

published

So got car 2 weeks ago got the mid range plan. Air conditioning compressor had a crack in it. Endurance approved the claim for 550 95 for a compressor bad

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2 comments
Integrity Extended Warranties
ICC CSIntegrity Extended Warranties
Allanor
Allanor

Thank you for the reply. Not sure why only 550 was qouted for the total bill. As you clearly marked my plan for ac problems being 750 including labour. Not sure if my window is fixed either.

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Questions & Answers

Tally

Tallyasked

Integrity Extended Warranties

Hi do u cover throttle position sensor I'm covered under extended warranty.

No answers
Pauline D.

Pauline D.asked

Integrity Extended Warranties

Can anyone recommend a good mechanic (in Perth SOR) to get our Triton serviced who is also an authorized repairer?

1 answer
Integrity Extended Warranties
ICC CSIntegrity Extended Warranties

Hi Pauline,
Our claims department will be able to give you the most help here.
They can be reached on 1800 357 227.
Kind Regards,
Anna.

Greg

Gregasked

Integrity Extended Warranties

Just bought this warranty that covers an an additional 5 years of maximum market value of the selling price of the car. Is there a cooling period to cancel it after signing on the contract paper of the agreement to buy the car with the integrity insurance

No answers
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Integrity Extended Warranties

Details

Compare both Integrity Extended Warranties
CategoryCar InsuranceCar Insurance
Coverage TypeMechanical Breakdown / Extended WarrantyMechanical Breakdown / Extended Warranty
UnderwriterIntegrity Car CareIntegrity Car Care
Legal Liability Cover Not IncludedNot Included
Roadside Assistance IncludedIncluded
Reduced or Zero Excess Windscreen CoverNot OfferedNot Offered
Choice of RepairerAllowedNot Applicable
After Accident Care
Hire Car after an Incident

Included up to $100 per day in the event your vehicle breaks down

Included up to $100 per day, up to 7 days in the event your vehicle breaks down

Emergency Transport & AccommodationIncluded up to $150 per day in the event your vehicle breaks downIncluded up to $150 in the event your vehicle breaks down more than 100 km from home
Towing Costs Not ApplicableNot Applicable
Hire Car after a No Fault Accident

Not Applicable

Not Applicable

Essential / Emergency RepairsNot ApplicableNot Applicable
Benefits
Pay As You Drive / Fixed Kilometre DiscountNot ApplicableNot Applicable
Hire Car after Theft

Not Applicable

Not Applicable

Lock and Key ReplacementNot ApplicableNot Applicable
Transit Cover Not ApplicableNot Applicable
Trailer & Caravan CoverNot ApplicableNot Applicable
Child Safety Seats and PramsNot ApplicableNot Applicable
New-for-old Car Replacement

Not Applicable

Not Applicable

Personal Property CoverNot ApplicableNot Applicable
Uninsured Motorist Benefit Not ApplicableNot Applicable
Accidental Loss or Damage
Malicious Damage / VandalismNot ApplicableNot Applicable
FireNot ApplicableNot Applicable
CollisionNot ApplicableNot Applicable
Natural EventsNot ApplicableNot Applicable
Theft or Attempted TheftNot ApplicableNot Applicable
ManualDownload manualDownload manual
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