Reviewer Photos & Videos
Excellent Customer Service
Customer service was excellent. First item received was damaged so a replacement was sent out. Very happy with the product. Communication was very good. Would highly recommend.
Easy to order, desk chair arrived quickly, excellent product quality, highly recommend this business! Would definitely order from this business again.
Great Quality Products at a low price
The warehouse is in Derrimut which is not far from us. The variety of products are always available to view. If not available then they wil advise you about it if you inquire. Great quality furnitures at a fair price.
Great service, beautiful products as pictured and described
The Customer service at Interior Secrets was fantastic. Quick replies to emails and queries. Friendly, fast and efficient. Very happy :-)
We loved the Dinning table and chairs. So stylish! Great service
Table and chairs are a great quality and look fantastic. Website was easy to navigate and great to get a bit of a discount on them also. Thanks very much
Great experience. Love my new chairs!
My chairs came assembled, wrapped and in good care. Very happy with the service and would highly recommend this company.
Easy transaction, good products
Was pretty good tbh, easy to deal with. I decided to cancel a purchase because it was going to take a few months to arrive. They took more than 2 days to respond. But otherwise, everything else was good. Amazing products btw!
- Online store
Great experience without single follow up !
I order TV unit online without visiting show room. Product came as expected in excellent condition and delivery was organised without any hassle. Great smooth experience. Also, same product was sold at local store for almost double price !
The reviewer stated that an incentive was offered for this review
One of the Best Stylish Designs & Great Quality Products
Interiors secrets is one of the best online and physical stores for your home. Beautiful and stylish designs with great prices.
Great quality products and service
The store had so many beautiful pieces at very reasonable prices. Mandy was so great to deal with and was so helpful. We absolutely love our new dining table and chairs.
Halo 100 cm Round Dining Table
Outstanding customer service. Super happy with my table. It was packaged really well and delivered to Adelaide in 2 days.
Was only supposed to be "window shopping" when we visited the Derrimut branch on a Saturday, we ended up purchasing the Judy low stools in January a few months ago. Because of the helpful service & options we received, we later went back and purchased Judy 65cm bar stools, which we collected from the warehouse on a Monday. Then later purchased/collected the New York lowline 2.1 wooden TV Entertainment unit, which was easy to assemble. Very happy with the quality of the furniture and helpful assistance. Will keep checking the online store for a good coffee table, they have good taste!
The store was lovely, the products quality is great and what did make the experience more beautiful is Mandy she helped us in choosing and her follow back on delivery was very good
Great quality and fast delivery
Very easy to assemble and was very satisfied with the overall look. Not many choices of products online though. Overall good product.
Great item, fast delivery
Ordered an upholstered office chair online, it is just as described, very happy with it and the delivery was fast too.
Love my TV unit
Easy to navigate. Found what I wanted. Staff very helpful when I had a query before buying. Very satisfied with my TV unit. Quality of product very good. 2 people needed to assemble unit.
The website was easy to navigate and order from. Quality excellent. I did not have to assemble our order. Would recommend.
The worst furniture store and customer service I have ever experienced
I ordered a tv cabinet, couch and two pillows from this store - ALL defected and faulty upon delivery and missing items for which i'm out of pocket.
The tv cabinet came in a flat pack and upon assembly it was visibly scratched and chipped.
The couch was delivered with two legs completely scraped and chipped.
And then I go to order two pillows (which I never should have done) only to receive one pillow in a box and then be told that two were delivered (which is a complete lie), which means I am out of pocket.
The WORST furniture store and the s...
I found this store by googling barstools online. The image and the delivered product matched exactly what I was getting, ie I could tell that it was decent quality when viewing online and it did not disappoint when I received the items. Assembly was pretty straight forward, all tools and screws supplied. Only downside was that one stool did not ship with screws, and it took them 5 days to acknowledge my email requesting the screws, then another few days to get the screws (which were missing some washers). Apart from that, very happy with the product.
Very helpful at the store and easy to assemble. Delivered on time and the price was fairly reasonable. Overall I'm pretty happy
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|Category||Online Shops and Furniture Shops||Physical Shops and Furniture Shops|
|Type of Furniture Offered||Bedroom, Dining, Living, Outdoor and Sofas||Bedroom, Dining, Living, Outdoor and Sofas|
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