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Interior Secrets

Interior Secrets

Online store, Physical store
4.7 from 123 reviews

Reviews

(105)
(9)
(0)
(3)
(6)
  • Product Quality
    4.9 (70)
  • Return Claim MadeYes (0) · No (81)
  • Warranty Claim MadeYes (0) · No (80)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Shipping
    4.7 (45)
  • Customer Service
    4.9 (11)

Reviewer Photos & Videos

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Pekingnese65

Pekingnese65Sydney, NSW

  • 2 reviews

Fantastic service and quality

published

Interior Secrets were really easy to work with. I had some queries before proceeding which were answered promptly by text. This gave me confidence as the person remained contactable throughout. The product itself is really good quality, was accurately described and is in fact better than I expected.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
TArch2020

TArch2020Greater Melbourne (Outer), VIC

10/10 for ease to order, product and delivery

published

Product is great quality
Delivery was fast
No problems at all
Highly recommend using interior secrets. The website is easy to use also. Delivery had really good comms and allows you to track driver

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
marianne

marianneGreater Melbourne (Metropolitan), VIC

  • 2 reviews

love the new stools!

published

Great to find what I was looking for on line, then able to see it in reality in store.
Picked up at their warehouse next day where staff were very helpful. Love the look and the quality.

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Jaclodav

Jaclodav

  • 2 reviews

Prompt service, easy replacement

published

My order was delivered very quickly. Glass was broken during delivery but Interior Design quickly sent a replacement. Would recommend this store, great products and good pricing. Easy to navigate website.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Bel

BelGreater Melbourne (Outer), VIC

Loved the dining table

published

The website was very easy to navigate and had so many amazing choices. Ordering and receiving the product was a very straight forward process. Absolutely love our new Anya dining table. It looks even better in person. Assembly was minimal and had no issues.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Rob A

Rob AGreater Melbourne (Inner), VIC

Great coffee table

published

The website was very easy to navigate withe the biggest decision involving great choices. In the end I'm extremely happy with the choice. People have loved the coffee table, as have I. It looks fantastic and was easy to assemble.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
RowenaT

RowenaTSydney, NSW

  • 4 reviews

Sideboard fits perfectly in my hallway

published

I was hunting for a white washed timber to match our line washed floors, this was a great option. The price was reasonable given the comparison out there. The unit is solid and stable and delivery was very efficient.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Bianca W.

Bianca W.Metropolitan Adelaide, SA

Lovely dining table

published

Perfect condition, VERY HEAVY!
Managed to assemble the base without trouble. Had to have some extra hands to get the top on though as it was almost 80kg, but solid and great quality.
Looks beautiful and we have received many compliments on it. Delivery was fantastic and I would recommend the products and service to others.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Dan

DanSydney, NSW

Good. Very happy with the products

published

Happy and good value for money. Easy to assembly and properly packed. Unlike other cheap product. It looks solid and strong. It would be perfect if they have chairs to match with the table

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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Alex_Morrison

Alex_MorrisonMelbourne

  • 3 reviews

Quick postage and good quality item

published

Accurate item description, item arrived within just 3 days of ordering. Very happy with the purchase. Assembly was pretty straightforward, just have your trusty Allen key on hand. shoulda bought this chair years ago

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
kwilliams

kwilliamsGreater Melbourne (Inner), VIC

Fab! Thank you!

published

Thank you for the beautiful furniture - very good quality. Really good customer service and we were able to arrange delivery quickly. We ended up purchasing lots of different items for the office refurb.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Beautiful coffee table

published

Great quality product and extremely easy to assemble - looks beautiful. Looks exactly as featured on website, fits space perfectly. Coffee table was in perfect condition upon pick up, couldn’t be happier with the product!

RACHEL

RACHELGreater Melbourne (Outer), VIC

Great product and service

published

We love our new entertainment unit. The online shop was easy to navigate, they have a great rangeof products. Very simple to order, excellent delivery and communication. Would highly recommend.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Reb

RebWide Bay-Burnett, QLD

Great product, well priced.

published

The online store was very easy to navigate. I found the range of products very good and the price was excellent. The table I purchased arrived in excellent condition, took very little time and effort to put together and is of very good quality.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Value for money furniture

published

Ordering was easy. Prices really good. After sales communication also very good. The only problem was that at pick up I was given the wrong table top. But later the right one was delivered.

Return Claim MadeNo
Warranty Claim MadeNo
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puci_77

puci_77

  • 13 reviews

Great!

published

Good quality furniture! Good range! Item was as expected! Delivery service was really good! I work away a lot and I was a bit worried about placing this order. But I was well informed about delivery time, and the time it would be delivered!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Brooke

BrookeSouth East Queensland, QLD

Great service, great product

published

Easy to order, product looks exactly like the picture, good packaging to keep product protected, easy delivery, very happy all round with our decision to purchase this product and will look to purchase more in the future.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Love my bedside tables

published

The online store was easy to navigate and easily found just what I wanted. The delivery was really quick at the busy Christmas rush time. It was easy to put together and the product is high quality and a perfect fit for us.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Perfect!

published

Great customer service & communication throughout the buying and delivery process. Product was delivered on time and is exactly what we wanted! Easy to assemble too. Overall, an incredibly easy and satisfactory experience.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Janice

JaniceGoulburn Valley, VIC

Just what we wanted

published

Easy to navigate on line, product great, easy to assemble, looking forward to going on line to purchase more items from Interior Secrets, I think that’s all I have to say.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
Janice
Janice

Very expensive freight

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