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Interior Secrets Online store

Interior Secrets Online store

4.9 from 81 reviews

Reviews

4.9

81 reviews
5
(75)
4
(6)
3
(0)
2
(0)
1
(0)
  • Product Quality
    4.9 (65)
  • Return Claim MadeYes (3) · No (70)
  • Warranty Claim MadeYes (0) · No (72)
  • Product Appearance As advertised (100%) · Not as advertised (0%)
  • Shipping
    4.7 (51)
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N.S

N.SLaunceston, TAS

  • 3 reviews

Excellent chair

published

The chairs were sleek and they came out to be just as shown in the picture. The furniture has a great finish. I would definitely purchase from this store again in the future.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

great chair! Happy with the purchase

published

I bought a chair that looks and fits very well and very supportive on back. Also the staff from the shop(online) was very helpful when I asked some inquiries after purchase.

Paula

PaulaSydney, NSW

Perfect Chair

published

Ordering was easy, kept me up to date and felt very comfortable with my purchase.
The chairs fit perfectly with the table that I already owned
Would definetely buy from them again!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
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Nathan W.

Nathan W.Greater Melbourne (Inner), VIC

Great site, easy pick up from a local warehouse. Product priced well for the quality.

published

- Easy to assemble
- Leather was good quality, didn't feel cheap (Obviously it's not real leather but as far as imitations go it's very reasonable)
- Height adjustable, nice to use
- It's not entirely clear in the listing, but this chair does have the ability to lock the back in place which is something I find really handy
- Other components on mine are a matte/satin black and seem fairly durable in the coating.
- Being a tan leather chair it does get dirty but it cleans up easily with some automotive leather cleaning products I had lying around
- Most importantly its actually really comfy, it should age fairly well I hope to get a couple of years out of it at least.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Poppy 12 12

Poppy 12 12Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Great exchange

published

Great - the chair we bought had a fault and the factory replaced it immediately - we drove to Laverton North. So we are considering buying more business furniture from you. Thanks

Product Quality
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Amanda Tipene

Amanda TipeneSouth East Queensland, QLD

  • 2 reviews

Oak Nestle tables

published

I found it easy to navigate through the store.
Tables Look good very happy with the product love the oak look
Easy to assemble no issues
I would recommend the store to anyone

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Megan

MeganGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Great chair

published

Bought this office chair now that I'm working from home every day.
It's comfortable, was a good price and very quick delivery.
The chair is of good quality and assembly was easy. Would definitely buy from here again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Caroline

CarolineGreater Melbourne (Metropolitan), VIC

Comfortably WFH

published

Switching to WFH I needed a more comfortable office chair delivered quickly. Interior Secrets had a good range, pricing and immediate availability so after an easy assembly job I was sitting pretty!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Amanda C.

Amanda C.South East Queensland, QLD

Excellent Customer Service + Products

published

I recently purchased a couple of items online and had them shipped to Queensland (I arranged my own shipping as the store wouldn't take liability for shipping such large fragile objects which is completely understandable). The customer service was exceptional & I wouldn't hesitate to purchase online with them again. The table and rug I purchased are beautiful and exceptional value for money - I couldn't find a comparable table for price anywhere else. Great quality!

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
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Ros

RosOakhurst

I love it. It fits in beautifully where I wanted it to.

published

Easy to navigate the online store
Range of products are good
Quality is good
I did assemble them by self and I man aged quite well, the dining table I had help with

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
mandar1n

mandar1nSydney, NSW

  • 2 reviews

Wonderful products, delivered quickly and as listed.

published

I recently redecorated my design office and found everything I wanted at Interior Secrets. Very happy with the shopping experience, delivery timing, and result. And the communication was excellent as well.

Product Quality
mne09

mne09Sydney, NSW

Excellent after service care

published

I purchased 2 stools. Delivery was fast. Really love them, good quality, unfortunately one of the stools arrived with a manufacturers fault. I email Interior Secrets with images of the fault. They we fantastic working with me to get the best outcome. I didn't have to wait, they answered my emails and solved the issue within a day. I would definitely purchase again from them. You can feel confident if there are any issues with the product on arrival they will look after you.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Pekingnese65

Pekingnese65Sydney, NSW

  • 4 reviews

Fantastic service and quality

published

Interior Secrets were really easy to work with. I had some queries before proceeding which were answered promptly by text. This gave me confidence as the person remained contactable throughout. The product itself is really good quality, was accurately described and is in fact better than I expected.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
TArch2020

TArch2020Greater Melbourne (Outer), VIC

10/10 for ease to order, product and delivery

published

Product is great quality
Delivery was fast
No problems at all
Highly recommend using interior secrets. The website is easy to use also. Delivery had really good comms and allows you to track driver

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Jaclodav

Jaclodav

  • 2 reviews

Prompt service, easy replacement

published

My order was delivered very quickly. Glass was broken during delivery but Interior Design quickly sent a replacement. Would recommend this store, great products and good pricing. Easy to navigate website.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
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Bel

BelGreater Melbourne (Outer), VIC

Loved the dining table

published

The website was very easy to navigate and had so many amazing choices. Ordering and receiving the product was a very straight forward process. Absolutely love our new Anya dining table. It looks even better in person. Assembly was minimal and had no issues.

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Rob A

Rob AGreater Melbourne (Inner), VIC

Great coffee table

published

The website was very easy to navigate withe the biggest decision involving great choices. In the end I'm extremely happy with the choice. People have loved the coffee table, as have I. It looks fantastic and was easy to assemble.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
RowenaT

RowenaTSydney, NSW

  • 4 reviews

Sideboard fits perfectly in my hallway

published

I was hunting for a white washed timber to match our line washed floors, this was a great option. The price was reasonable given the comparison out there. The unit is solid and stable and delivery was very efficient.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Bianca W.

Bianca W.Metropolitan Adelaide, SA

Lovely dining table

published

Perfect condition, VERY HEAVY!
Managed to assemble the base without trouble. Had to have some extra hands to get the top on though as it was almost 80kg, but solid and great quality.
Looks beautiful and we have received many compliments on it. Delivery was fantastic and I would recommend the products and service to others.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Dan

DanSydney, NSW

Good. Very happy with the products

published

Happy and good value for money. Easy to assembly and properly packed. Unlike other cheap product. It looks solid and strong. It would be perfect if they have chairs to match with the table

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
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