Rang Internode and they had me switched over from Telstra within 3 hours.
A class Service, good price and knowledgeable tech team.
Wouldn't use anyone else for internet services in my houses.
Best Wi-Fi connection
We never have any problems with Internode, very good service and always on hand to help with any problems. Just waiting now for my fetch mini box. Can hardly wait. Excellent customer service
The reviewer stated that an incentive was offered for this review
Internode NBN shocking
I have been an Internode customer for 7 years with no problems when on fibre. Since changing to NBN our internet keeps dropping and lagging. Not happy at all. Customer service wasn’t very helpful
Never a problem even if you have one
Connection is reliable Speeds as promised. I have been with Internode for 10 years and have never had any problems with them. if I have had any issues they are dealt with by real Aussies in Australia and thats what makes Internode a Stand Out
Long standing costumer feedback
The best internet service provider in Australia. Professional company that has maintain high level of service over the years and never lost its integrity with outsourcing overseas. Being able to speak to someone that knows what they're talking about and able to help you promptly with whatever your issues are. Follow-up on your concerns and make sure that the issue is fixed.
Having dealth with multiple internet service provider in the past, internode prices which sometime could appear not as competitive as other providers, you have peace of mind that you won't be looped in between departments or left with a feeling of disatisfaction.
10 years on and Internode has to go
Service is consistent, however after a recent relocation internode failed repeatedly to procide a connection within timeframes they specified. Customer service is poor and they will typically not provide a call to update clients on service provison.
If you decide to go with Internode their connection speed is ok and drop outs were minimal. However, customer support is lacking.
Great speeds and service too
So stable and always fast. Excellent customer service from an onshore team who answer the phone in only a few rings and have the knowledge and authority to help. First telecommunications company I have ever recommended!
Reliable and fast. Prompt with any service enquiries - not that there have been many. Recommend Internode. Was with Telstra for many years before changing to Internode. Best thing I ever did.
internode fixed the problem immediately
Been making international calls through Internode since the NBN was connected 2 years ago. Internet and phone calls have been great. But international calls suddenly stopped working recently. Called internode late on a Sunday night and they fixed the problem immediately by changing the caller ID setting. All great now. Great service from internode.
Have never experienced any reduction in speeds or dropouts and have never had an issue. This is as good as it gets and my download speeds are around 95 - Beautiful
Have had dropouts but cant fault the company the staff are on the ball with any problems, organisation very quick to fix any issues that might be happening.
Great company to deal with all round from customer service through to the tech people.
Have been with Internode for years, excellent speed, (regularly get 90mbps) rarely drops out and good customer service. Added benefit if IPV6, good for gaming and unlimited downloads. Would recommend.
Fantastic customer service
We changed our internet providers 5 years ago due to awful customer service and constantly not having any internet connection. Internode convinced me I would not be disappointed with their customer service and their internet connection and they have been true to their word. I have called internode probably 3 times in 5 years. The 3 times I have called their customer service has been outstanding. Well done internode one very happy customer.
Great reception and customer service
Have never had a drop out even with 5 users streaming and 3 people using online Xbox. Alot better than my previous internet provider ( belong). Modem and wifi work very well and have always spoken to an aussie when called the internode call centre in Adelaide. Excellent service and very happy with product
Terrible drops o constantly doesnt get over 8mb
Could handle the 8mb IF IT ACTUALLY WORKED but it drops out several times a day just completely loses access drives me bananas!!!! No 24/7 tech support!!! So its 6:25am and yet again i wake up and the internet wont work restart modem restart computer no and no. Try to contact them its out of hours Im so sick of them dont go with this company they pay people for fake positive reviews!!!
Best customer service and speeds
By far the best customer service you will get in the ISP game or anywhere, super fast reliable speeds, great technical help that is easy to understand and connect with.
Always been very happy with our service
We have had only one problem with our service in the 20 years we've been with Internode which was sorted within a day or 2. We're extremely happy with their service.
Very happy with this connection even though its not 100MB/Sec.
Connection is reliable and as fast as it can be for a FTTN connection.
Very few dropouts, very consistent speed. Pretty happy with it so far.
Great service from Internode as usual.
- Verified customer
The best service available
The provisioning team and sales team were excellent whilst setting up the service for me.
The techies at Internode would be the best available and always go beyond with their advice and follow up
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