Into Blinds

Into Blinds

 Verified
Into Blinds
4.5

1,981 reviews

PositivevsNegative
88% · 1,749215 · 11%

Reviews

1,981 reviews
E.Ta
E.TaGreater Melbourne (Inner), VIC
  In-Home Measure & Quote

Great customer service!

Nidhi arrived at my home, was polite and even came with a change of shoes for when he entered my home (I really appreciated that). We changed our minds from our original quote and he happily was happy adjust it. Overall happy with his customer service! Show details
Raj and Sage
Raj and SageGreater Melbourne (Inner), VIC
  Thomastown Showroom

Awesome consultation and service by Denise

Denise was an absolute pleasure to deal with, very personalised and consultative. She provided us with a number of options to consider and worked through the entire process. We couldn't be happier and highly recommend Into Blinds and a chat with Denise for your blinds and curtain needs. Show details
Anne
AnneGreater Melbourne (Inner), VIC
  Thomastown Showroom

great service and a great company

Into Blinds were excellent to deal with particularly Lucas the design consultant and Eddy the installer. Both were very friendly, professional and easy to deal with. Eddy was super fast! Into Blinds have a great range and I’m very happy with the results. I will use them again for future projects. Show details
genuine review
genuine reviewGreater Melbourne (Outer), VIC2 posts
  In-Home Measure & Quote

Professional measure and quote

This is the second time we have bought vertical blinds from IntoBlinds and both times Nidhi has arrived on time and been meticulous in his attention to the measurements and the little details that matter. Show details
Jerry
Jerry
  In-Home Measure & Quote

Would be 0 if could give one

This is the worst company in the world, the quality of blinds horrendous. this is a warning to everyone DO NOT USE as simple as that. Their customer service is next to non existent. They couldn't care less about customer only about making sales and taking your money. Show details
Into Blinds
Into Blinds   DM   
More

Hi Jerry, In order to thoroughly investigate and rectify any issues you may have encountered, we kindly request you to reach out to our office on 1300242526 to provide further details. We look forward to assisting your query!

Dani L.
Dani L.
  In-Home Measure & Quote
  • Thumbnail
Natalie K.
Natalie K.
  Thomastown Showroom

Best customer service ever!!!!

I had the pleasure of dealing with Denise from Into blinds this past week and she has made the whole experience of picking curtains and blinds so much easier!!! I was very indecisive about choosing colours and didn’t know if the roller blinds would match my exterior colour of render. Denise came to my home this morning at 8:20 to bring the samples and make sure I was 100% happy before placing the order. What an amazing lady. Would absolutely recommend working with her and Into blinds. They even guaranteed that my sheers would be up before my daughters birthday day!! So glad I chose them Show details
Winnie
WinnieGreater Melbourne (Inner), VIC3 posts
  In-Home Measure & Quote

Will we ever get our two remaining curtains????

In June 2023, we completed the full payment for the installation of sheers and blinds on all the windows of our new home, as the company's policy required full payment before installation. Now it's November, and we're still waiting for the final two curtains. The company has even blocked me from commenting on their Facebook posts where they advertise their quality and customer service. I'm beginning to worry that we might not receive what we paid for. With Christmas approaching and plans to host it at our new home, the thought of explaining to our guests that we might have been scammed is quite disheartening. Show details
Daniel Ivanov
Daniel Ivanov
  Thomastown Showroom

Positive experience

Braden did a fantastic job installing our blinds. the whole team were easy and professional to deal with. Show details
Laetitia E
Laetitia EGreater Melbourne (Outer), VIC2 posts
  In-Home Measure & Quote

Excellent Service

Met the lovely Kim Q who came out to my house for a measure and quote. She was informative and gave me options I hadn't considered. Very happy with the service and quote. Show details
RayB
RayB2 posts
  In-Home Measure & Quote

More good work by Rocky at into Blinds

We have engaged the services of Rocky at Into blinds on 3 occasions now , each time I’ve found them to be punctual , professional and given great advice . We highly recommend Into Blinds. We are about to use them for a fourth time on another property . Show details
Kimmy M.
Kimmy M.Greater Melbourne (Metropolitan), VIC
  Verified In-Home Measure & Quote

Into Blinds ..... Everytime!!

We had such a great experience with our Into Blinds Consultant Suzie. She was very helpful, friendly and made choosing our Sheers and Blinds so easy. The after service was fantastic as well. Nidhi was wonderful at final measurement stage. He was very helpful, friendly and gave us some great hanging options for our blinds. The experience they both have really shows and gives us lots of confidence in the company. Thank you both for making such a huge job choosing blinds so easy. We cant wait to get them installed to complete our home. Show details
Jess
JessGreater Melbourne (Inner), VIC2 posts
  In-Home Measure & Quote

Great friendly service

Kim came to my apartment for a measure and quote and she was very professional and gave me honest feedback and advice without pushing anything. I have used into blinds before and will again in the future. Highly recommend! Show details
Paul M.
Paul M.
  Thomastown Showroom

Fantastic Blinds & fantastic people

Into Blinds recently installed blinds to our entire house & we could not be more happier. The whole process has been fantastic, from the initial consultation, to the installation of the blinds. The quality of the blinds not to mention all the people involved, can honestly not speak highly enough. I would recommend Into Blinds to anyone.
Thanks for the great job guys! Show details
Walaa
Walaa
  Thomastown Showroom
Paola Main
Paola MainGreater Melbourne (Inner), VIC3 posts
  In-Home Measure & Quote

Excellent Interiors consultant!

We are so pleased to have chosen Into Blinds for our curtains and blinds. Kim helped us with our product selection and needs. Her attention to detail is paramount. Kim is very knowledgeable when it comes to choosing pleats, styles, materials, etc. can’t wait to report back with photos for our beach cottage window dressings. Thank you for your time and patience Kim!! We got there in the end. Show details
Blind & Shutter Shops

Find out how Into Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Mae Goodwin
Mae GoodwinGreater Melbourne (Inner), VIC2 posts
  Verified In-Home Measure & Quote

Excellent service

Nidhi came today to do the final measurements for my shutters. I was running late for meeting him at my home but he was very understanding and waited patiently for me. He provided a friendly, professional service and explained everything to me so that it will be a smooth instal once the shutters are ready. So far I’m very happy with Intoblinds service and I can’t wait to see the end product. Show details
Med
MedMelbourne7 posts
  In-Home Measure & Quote

Satisfied customer

The communication I received throughout the process from Lisa was outstanding!!She is very quick to reply to my queries ans went out of her way several timea to look into my order and helped me resolve issues that I encountered with the check measure and installation. I am happy with my finish products of blinds, shutters and sheers. Show details
Marilyn S.
Marilyn S.3 posts
  In-Home Measure & Quote

Excellent experience

Warm friendly and extremely helpful, I’m so happy with my choice, and looking forward to having them installed. Show details
Vanessa A.
Vanessa A.
  Into Blinds

Very poor product

Paid 7.5k to have plantation shutters installed. Within a month they were falling apart. After fourth slat broke contacted them to arrange replacements. Twice I have taken a day off work to wait around for the installer and twice they have cancelled on me. Not happy with product or service.
  • Thumbnail
  • Thumbnail
Shivy
Shivy3 posts
  In-Home Measure & Quote

Nidhi - very helpful and obliging

There was an issue for Nidhi contacting me due to incorrect details provided to him for the measure and quote. However, I contacted him and he returned to my premises to do the needful. He was also very informative about what are the best options for my install. Show details
ASHLEY PARSONS
ASHLEY PARSONSGreater Melbourne (Inner), VIC3 posts
  Thomastown Showroom

GREAT SALES SERVICE, BUT THATS IT !!!

Sales service was fantastic, very helpful, quotation was arranged very quickly.
Had measurements done, Into blinds "lost our measurements "so again had them reviewed.
Finally got an install date after waiting 9 weeks ( not as advertised )
Installer come out who was also lovely, however 2 of our roller blinds were incorrectly measured and our entire curtain was incorrect. Now have to wait for them to be re-made.
To make things worse, our sheers that were installed with motors... ONE DOES NOT WORK one day after installation!!
Contacted customer service to get told "send an email " "we will get back to you with in 48 hours "
NOT GOOD enough INTO BLINDS. Show details
Product Quality
Customer Service
Madison
MadisonGreater Melbourne (Inner), VIC
  In-Home Measure & Quote

Excellent service

We are extremely happy with the service we have received so far from Into Blinds
Nidhi was very professional and explained the process and next steps clearly!
We will definitely be recommending into blinds to everyone we know Show details
Gillian
Gillian
  In-Home Measure & Quote

Love the plantation blinds

Thanks Brayden, installer was on time, fast and blinds look amazing Show details
Alan
AlanCentral Highlands and Goldfields, VIC3 posts
  In-Home Measure & Quote

Professional service

Nidhi attended and measured our blinds and shutters today. Fantastic professional service!
Will certainly recommend this organisation. Show details
Alannah
Alannah2 posts
  In-Home Measure & Quote
Blind & Shutter Shops

Find out how Into Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Stephanie R.
Stephanie R.
  Into Blinds

Gorgeous shutters, great customer service

I could not be happier with the shutters and the entire process. The customer service was kind, responsive and quick. Thank you into blinds! Show details
  • Thumbnail
Sandra
SandraGreater Melbourne (Inner), VIC
  Into Blinds

Thank you!

Thanks to Brayden from into blinds for finally fixing my blinds and all the extra great advice too, much appreciated Show details
Product Quality
Customer Service
Amy
AmyCentral Highlands and Goldfields, VIC
  In-Home Measure & Quote

Great customer service

We have had such a positive experience getting an in home measure and quote. The time and communication given by Rob and Nidhi in assisting choosing blinds and care in measuring up was amazing. Looking forward to having our new blinds installed! Show details
Ryan W.
Ryan W.
  Thomastown Showroom

Sheers look great!!

We got the sheers put up today. They look great. Thanks for a great job Brandon. Show details
Lauren
Lauren
  In-Home Measure & Quote

Absolutely stunning roller blinds and sheers

Just had our roller blinds and sheers installed, from the ordering process to delivery and installation we couldn’t be happier, Eddy did an incredible job at installation, quick and efficient lovely down to earth guy. Absolutely couldn’t be any happier! If I could give ten stars I would! Thank you eddy and intoblinds team!
  • Thumbnail
  • Thumbnail
Yoga J.
Yoga J.
  Verified In-Home Measure & Quote

Great Service

My experience with Into Blinds has been great to date
Nidhi Kant who came to measure was very professional, pleasant and did a great job. He had the time to answer and explain all our queries which was lovely
Denise who visited for the initial measure and quote was great too. Very knowledgeable & had the time to explain and give ideas about the colours of the curtains
I would recommend Into Blinds to my friends and family Show details
Marbs
MarbsGreater Melbourne (Inner), VIC2 posts
  Into Blinds

My house is looking soo beautiful inside and out. I chose well

The install was done really quickly and no mess left behind. Ines was really good to have everything prepared before coming in. I’m in awe of the look this has given my room and house❤️ Show details
Julie Ablinger
Julie Ablinger
  Thomastown Showroom

Julie Ablinger

Eddie arrived on time, cleaned up after himself and I am very happy with my shutters. This is the 2nd time I've used into blinds. Show details
George
George2 posts
  Into Blinds

Great customer service and overall experience - Sales Rep Lisa and Installer Eddy

I would highly recommend Into Blinds after the quality of service we have received.

Lisa was our sales rep and was a helping hand every step of the way. Best thing is we felt comfortable to reach out at anytime.

Eddy was installer and was absolutely awesome. All customer service should be to the standard he provided!

Installation was yesterday and everything came out perfect!

Much appreciated! Show details

John Paul cumming
John Paul cummingHobart, TAS2 posts
  Into Blinds

Fabulous Installer Alex.D

Alex went out and beyond to help us. He made sure he followed up any questions we had. Alex was very easy to deal with and understood any concerns we had and kept us up to date with information. Show details
Product Quality
Customer Service
Blind & Shutter Shops

Find out how Into Blinds compares to other Blind & Shutter Shops

Know better, choose better.

Compare all
Kerry Vroomen
Kerry Vroomen2 posts
  Into Blinds

Denis into installer

We have had the pleasure of Denis from into blinds twice now. Once at our family home and now in our downsized townhouse. Denis is punctual, polite and friendly. I’m always amazed at how fast he is with the installation process. It’s always very pleasing when tradies clean up after themselves and take all rubbish away. I would highly recommend Denis. Show details
LizE
LizEGreater Melbourne (Metropolitan), VIC2 posts
  In-Home Measure & Quote

Service has declined

I’ve used this company in the past for blinds and plantation shutters and received great service and product
BUT
It seems they’ve decided that service isn’t important anymore because I’ve just finally made it through a horrendous experience which left me having to set aside 3 blocks of 4 hr time slots for one blind! And they made me pay fully in advance and warned me if I wasn’t there when they arrived I’d be charged $110
Will never use again
Steven
StevenGreater Melbourne (Outer), VIC
  Verified In-Home Measure & Quote

Excellent at Home Quote and Advice

We were assigned Kim Quach to come down to Sorrento to provide a measure and quote. Kim was a pleasure to deal with and very knowledgeable. Kim provided experienced advice and was more than happy to answer any queries we had on the day as well as being very attentive throughout the process. Happy to say we have signed up to having Into Blinds install Shutters and blinds on all our windows in the home. We are looking forward to the instal date and hope to post another review once everything's in. Thanks KIM for all your help. Show details
Rach M.
Rach M.Greater Melbourne (Inner), VIC2 posts
  In-Home Measure & Quote

Friendly service

My final measure was done today by Nidhi. Fantastic communication, friendly and very efficient. Cannot wait for my blinds to be installed. Highly recommend his service. Very knowledgeable.. Thank you! Show details
Page 2 of 10

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.

©  ProductReview.com.au Pty. Ltd. All Rights Reserved. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Further details in the disclaimer.