1 photo
Ipstar
See the Best Internet Service Providers in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Ipstar

Reviews

  • Value for Money
    3.9 (19)
  • Transparency
    4.1 (14)
  • Customer Service
    4.3 (19)
  • Adequate Speeds Yes (15) · No (2)
Previous
Next

Ipstar Is Alright

published

Ipstar is pretty good. Sometimes cuts out but other than that it is alright. The service is pretty good when needed. Overall, I am satisfied with the service they provide.

Value for Money
4/5
Transparency
4/5
Ipstar
IPSTAR B.Ipstar

Great! Nearly everything is unlimited and don't run out of Internet

published

We just changed over to the new Ipstar Skymuster plans we were skeptical at first but they are great the internet is faster, and we have unlimited on nearly everything.

Value for Money
4/5
Transparency
4/5
Ipstar
IPSTAR B.Ipstar

Hi Nicole, Thanks for sharing your experience. Glad to hear you are enjoying Sky Muster Plus. Happy Days!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Ipstar

The reviewer stated that an incentive was offered for this review

Douglas
DouglasSydney, NSW

Definitely an improvement over ADSL

published

Transfer to Sky Muster Plus provided an improved VOI service with less dropout. New account website more informative and user friendly. Phone support has been very helpful, talking through account settings. Only concern is the inability to access extra data if limit is reached.

Value for Money
4/5
Transparency
4/5
Ipstar
IPSTAR B.Ipstar

Hi Douglas, Thanks for sharing your review. I am glad to hear your Sky Muster Plus is working well and you're enjoying it.

I understand your concern about extra data and I will pass your concern onto the relevant teams as feedback.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Ipstar

Tamborine Satellite
Tamborine Satellite
  • 2 reviews
  • 1 like

Very Reliable

published

Far more reliable than the phone line ADSL+ service I had.....Installed on time by a very professional team (that even cleaned up after themselves). Overall speeds are better than ADSL+. Highly recommended

Value for Money
4/5
Customer Service
4/5
Ipstar
IPSTAR B.Ipstar

Hi thank you for leaving us a review and appreciate the recommendation!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Ipstar

Internet Service Providers

Find out how Ipstar compares to other Internet Service Providers

Know better, choose better.

Compare all

A Great Service and Support Team!

published

The connection is slow to connect. The ping is around 600ms but the speed is great.
I have a bit of a problem with WiFi calling as the quality of calls seems to be very low.
Landline is great.
IPSTAR does not provide unlimited internet, which is something strange for me.
Also, the off-peak usage starts from 1am????
Support staff is amazing. The work from home during COVID and they are extremelt professional. Well done!

Value for Money
3/5
Transparency
4/5
Ipstar
IPSTAR B.Ipstar

Great customer service!

published

Ipstar internet has been a part of our life for a long time! I recently contacted them to get wifi on at my home. We live in very remote part of NSW and have satellite internet. I spoke with Faysal and can not fault him in his professionalism and patience, whilst giving my easy and clear directions to get myself set up.

Value for Money
4/5
Transparency
4/5
Ipstar
IPSTAR B.Ipstar

Hi Brigette, thank you for sharing your feedback. I am sure Faisal will be very happy to hear your feedback also!

Good set up

published

Good customer service... Good service... set up was easy... Delivery of modem took alot longer than originally expected/promised... Everything else was according to expectations... 2nd service i have and would recommend Ipstar to anyone that is looking for reliable NBN

Value for Money
4/5
Transparency
4/5
Ipstar
IPSTAR B.Ipstar

Hi Brae, Thank you for the feedback. We do apologize on the router, But we are happy to hear you are enjoying the service!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Ipstar

Related Articles

Previous
Top Internet & Mobile Phone Service Providers in 2020!

Internet and mobile phone service are necessities of modern life, so it's important we have the best coverage and service at the best price possible. Here are our Award Winners for the Internet Service Providers (ISPs) and Mobile Phone Service Providers (MPSPs) categories in 2020. View specific ratings such as Customer Service, Adequate Speeds for ISPs and Local Reception for MSPs.

Wendy Z.
Wendy Z.22 Nov 2019
top-internet-mobile-phone-service-providers-in-2020
Next
Jasmine Wong
Jasmine WongHunter Region, NSW

Log in issue

published

i am very happy with the sales team when i was making enquiry of the nbn for my area. And i have issue with login ,very quick for the support team to contact me and I am able to log in to the portal without any issue.

Incentivised Review No
Adequate Speeds Yes
Ipstar
IPSTAR B.Ipstar

Hi Jasmine, Thank you for taking the time to leave your feedback. Our sales and Support team are both happy to help you out. We hope you enjoy the service too!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Ipstar

Margaret-ann Edwards
Margaret-ann EdwardsNorth-West & West coast, TAS

If not for Kris in sales i really would not be with you.He is such an asset to your company, I would like to thank him.

published

No but it took over 3mnths to get it up & going. Disgusting the wonderful Kris is from Sales is only reason am with you after that!I hope that his supervisors see this & give him credit were due.

Value for Money
3/5
Transparency
3/5
Ipstar
IPSTAR B.Ipstar

Hello Margaret-ann. Thank you for highlighting Krish, I am sure he is more than happy to help!

Internet Service Providers

Find out how Ipstar compares to other Internet Service Providers

Know better, choose better.

Compare all

No issues so far

published

Few drop offs at the beginning of the service and the support is only during office hours. Overall, pretty reliable with a steady speed (not max obviously). Got no issues, works good.

Incentivised Review No
Connection TypeHFC (Cable)
Ipstar
IPSTAR B.Ipstar

Hi Ghanem,

Thank you for taking the time to share your feedback. Our Customer Support team is open Monday - Friday, 8 am - 8 pm AEST, and Saturday 9 am - 5:30 pm AEST. Enjoy your new NBN service, Ghanem!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Ipstar

Everyone needs internet these days

published

Just wanted to say, to get my internet connected was a little slow but the customer service I had to resolve the issue was fantastic, very understanding people and helpful.

Incentivised Review No
Connection TypeWireless
Ipstar
IPSTAR B.Ipstar

Thank you Marie, we appreciate the feedback. Our staff really do try to help the best they can.

Michael Schmidt
Michael SchmidtThe Mallee, VIC

It is good; I can live without internet at home but it was hard work.I

published

I took my time, and carefully selected a package to suit my needs. Very happy. I have had a period without service, but it was the NBN Modem at fault.

Value for Money
5/5
Transparency
4/5
Ipstar
IPSTAR B.Ipstar

Hi Michael, Thank you for sharing your feedback and we hope you continue to enjoy the service!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Ipstar

Internet Service Providers

Find out how Ipstar compares to other Internet Service Providers

Know better, choose better.

Compare all
Internetter
InternetterWestern District, VIC

Very positive

published

The connection isn't reliable at present, [difficulty logging on], but that is because I have a faulty modem, which Ipstar have diagnosed for me over the phone via testing, and passed the data over to NBN. I haven't experienced any dropouts so far....just an occasional 'freeze', which could be my computer rather than the internet.

Value for Money
5/5
Transparency
4/5
Ipstar
IPSTAR B.Ipstar

Thanks for the feedback and appreciate you taking the time to let us know about your experience. We hope to hear from you soon!

Internetter
Internetter
Ipstar
IPSTAR B.Ipstar
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Ipstar

beth crouch
beth crouchPerth, WA
  • 2 reviews

migration

published

i have migrated from Reachnet to Gmail with the help of Faisal.
i could not ask for better service from the technician. very helpful, very patient and bothered to understand from my business point of view the necessary requirements.

Value for Money
4/5
Transparency
4/5
Ipstar
IPSTAR B.Ipstar

Thank you Beth. I appreciate you giving Faisal some acknowledgment. Much appreciated!

Caroline
CarolineSouth East Queensland, QLD

Suffice for our needs

published

Very prompt and friendly satellite installation. Reasonable communication to date as required. So far so good for connection. Modem needed a reset when power was off for a day and it got confused with solar turning it back on again a few times.
Only minor point is that satellite costs exceed fixed wireless & adsl across the board which detracts the desirability, as does the set peak/off-peak hours.

Value for Money
5/5
Transparency
5/5
Ipstar
IPSTAR B.Ipstar

Thank you for your feedback Caroline. Muchly appreciated!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Ipstar

Page 1 of 3

Questions & Answers

Ilse
Ilseasked
Ipstar

Am in hervey bay and have a mobile WiFi Donegal at the moment. No nbn in site even though it is in the area. Can I get WiFi internet with you guys

1 answer
Ipstar
IPSTAR B.Ipstar

Hi Ilse, you may be able to. You can check if your address can be serviced by us on our homepage here: https://ipstarbroadband.com.au/

Get an answer from our members and Ipstar representatives

Ipstar

Details

Compare all 6 Ipstar
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $60.00$65.00$70.00
Max Download Speed 12 Mbps25 Mbps50 Mbps12 Mbps
Max Upload Speed 1 Mbps5 Mbps20 Mbps1 Mbps
Service TypeNBNNBNNBNSatellite / Sky Muster
Packages AvailableBundle and StandaloneBundle and StandaloneBundle and StandaloneBundle and Standalone
ContractMonthly and Set PeriodMonthly and Set PeriodMonthly and Set PeriodMonthly and Set Period
Data AllowanceCapped/Fixed and UnlimitedCapped/Fixed and UnlimitedCapped/Fixed and UnlimitedCapped/Fixed
Compare all 6 Ipstar
Visit official website

Other Internet Service Providers

Previous
Launtel

Launtel

4.9
(803)
Mint Telecom

Mint Telecom

4.9
(412)
MATE

MATE

4.5
(2,388)
Internode

Internode

4.1
(2,202)
Harbour ISP

Harbour ISP

4.0
(1,430)
OntheNet

OntheNet

4.6
(54)
OptiComm

OptiComm

4.0
(443)
Uniti

Uniti

4.0
(612)
Next
See all Internet Service Providers

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.