Ipstar Is Alright
Ipstar is pretty good. Sometimes cuts out but other than that it is alright. The service is pretty good when needed. Overall, I am satisfied with the service they provide.
- NBN Satellite
Great! Nearly everything is unlimited and don't run out of Internet
We just changed over to the new Ipstar Skymuster plans we were skeptical at first but they are great the internet is faster, and we have unlimited on nearly everything.
Review collected in partnership with Ipstar
The reviewer stated that an incentive was offered for this review
- Satellite NBN 25
Definitely an improvement over ADSL
Transfer to Sky Muster Plus provided an improved VOI service with less dropout. New account website more informative and user friendly. Phone support has been very helpful, talking through account settings. Only concern is the inability to access extra data if limit is reached.
- NBN Satellite
Far more reliable than the phone line ADSL+ service I had.....Installed on time by a very professional team (that even cleaned up after themselves). Overall speeds are better than ADSL+. Highly recommended
A Great Service and Support Team!
The connection is slow to connect. The ping is around 600ms but the speed is great.
I have a bit of a problem with WiFi calling as the quality of calls seems to be very low.
Landline is great.
IPSTAR does not provide unlimited internet, which is something strange for me.
Also, the off-peak usage starts from 1am????
Support staff is amazing. The work from home during COVID and they are extremelt professional. Well done!
Great customer service!
Ipstar internet has been a part of our life for a long time! I recently contacted them to get wifi on at my home. We live in very remote part of NSW and have satellite internet. I spoke with Faysal and can not fault him in his professionalism and patience, whilst giving my easy and clear directions to get myself set up.
- NBN 50/20
Good set up
Good customer service... Good service... set up was easy... Delivery of modem took alot longer than originally expected/promised... Everything else was according to expectations... 2nd service i have and would recommend Ipstar to anyone that is looking for reliable NBN
- NBN Satellite
Log in issue
i am very happy with the sales team when i was making enquiry of the nbn for my area. And i have issue with login ,very quick for the support team to contact me and I am able to log in to the portal without any issue.
If not for Kris in sales i really would not be with you.He is such an asset to your company, I would like to thank him.
No but it took over 3mnths to get it up & going. Disgusting the wonderful Kris is from Sales is only reason am with you after that!I hope that his supervisors see this & give him credit were due.
No issues so far
Few drop offs at the beginning of the service and the support is only during office hours. Overall, pretty reliable with a steady speed (not max obviously). Got no issues, works good.
Everyone needs internet these days
Just wanted to say, to get my internet connected was a little slow but the customer service I had to resolve the issue was fantastic, very understanding people and helpful.
- NBN 12/1
It is good; I can live without internet at home but it was hard work.I
I took my time, and carefully selected a package to suit my needs. Very happy. I have had a period without service, but it was the NBN Modem at fault.
- Satellite NBN 12
The connection isn't reliable at present, [difficulty logging on], but that is because I have a faulty modem, which Ipstar have diagnosed for me over the phone via testing, and passed the data over to NBN. I haven't experienced any dropouts so far....just an occasional 'freeze', which could be my computer rather than the internet.
i have migrated from Reachnet to Gmail with the help of Faisal.
i could not ask for better service from the technician. very helpful, very patient and bothered to understand from my business point of view the necessary requirements.
- Satellite NBN 12
Suffice for our needs
Very prompt and friendly satellite installation. Reasonable communication to date as required. So far so good for connection. Modem needed a reset when power was off for a day and it got confused with solar turning it back on again a few times.
Only minor point is that satellite costs exceed fixed wireless & adsl across the board which detracts the desirability, as does the set peak/off-peak hours.
Questions & Answers
Am in hervey bay and have a mobile WiFi Donegal at the moment. No nbn in site even though it is in the area. Can I get WiFi internet with you guys
Hi Ilse, you may be able to. You can check if your address can be serviced by us on our homepage here: https://ipstarbroadband.com.au/
Get an answer from our members and Ipstar representatives
|Category||Internet Service Providers||Internet Service Providers||Internet Service Providers||Internet Service Providers|
|Standard Monthly Price||$60.00||$65.00||$70.00|
|Max Download Speed||12 Mbps||25 Mbps||50 Mbps||12 Mbps|
|Max Upload Speed||1 Mbps||5 Mbps||20 Mbps||1 Mbps|
|Service Type||NBN||NBN||NBN||Satellite / Sky Muster|
|Packages Available||Bundle and Standalone||Bundle and Standalone||Bundle and Standalone||Bundle and Standalone|
|Contract||Monthly and Set Period||Monthly and Set Period||Monthly and Set Period||Monthly and Set Period|
|Data Allowance||Capped/Fixed and Unlimited||Capped/Fixed and Unlimited||Capped/Fixed and Unlimited||Capped/Fixed|
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