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Timeframes are not correct.
Ordered curtains that quoted a 2 week timeframe on their website - after the 2 weeks I emailed to followup my order to be told it would be another week. I was unimpressed and emailed the owner who had a staff member call me to tell me they think it is an acceptable timeframe. The staff member said their website didn't quote that - until I sent the screenshot.
I could have ordered, and had this already from another company if the time frames were truthful and accurate.
I've cancelled my order. What a waste of time.
High quality, beautiful curtains!
We recently purchased blockout curtains and sheers through iseekblinds and we couldn't be happier with the end result. They look beautiful and of high quality and provide our room with insulation properties for both summer and winter. Being that we live in Tasmania and our home faces dues north, insulation against cold winter nights and hot summer sun is of highest importance.
Installation was fairly easy and the online videos are of great help.
I had one small issue post-purchase but that was sorted without any fuss as soon as I contacted the store.
I would definitely purchase through iseekblinds again, and may well be doing so in the near future.
Very happy with blind and curtains received
We purchased a very long blind for stairwell and two curtains for a guest bedroom. The website was easy to use, the owner has prepared lots of helpful videos and obviously loves what he does ! Communication was great. Very happy with result .. good quality.
We had previously ordered plantation shutters twice from I Seek with no issues at all, always recommended this company for their fantastic service, delivery, and high quality products. This order (over $5000.00) was a total disaster, the order was delayed, then arrived broken and with a missing box. The boxes were broken, the shutters were damaged, frames were bowed and the shutters came from a different company??? The missing box turned up several days later, it also contained a damaged shutter. I Seek sent a replacement but both screws we...re missing and lugs were missing. My Husband (who is a tradie and has installed all of our previous shutters in 2 houses) had a terrible time trying to work with these shutters, they were just a disaster. Many emails were sent between myself, I Seek and the awful delivery company they use (Direct Freight). I Seek stated in their last email "there is nothing more we can do for you". I will never use I Seek again, and I won't be recommending them to others.
The blinds were produced with no defects. They fitted perfectly. I bought the motorized blinds and the motors' batteries were fully charged so that once installed they worked immediately. There were a lot of instruction videos available on the web site to make installation easier.
I purchased 5 boxes of the temporary blinds. After installing them, at least half started falling off within 24hrs. The rest followed with in days.
The alcohol wipes that were supplied to clean the window frames were mostly dry. They are not easy to put up every day. The size doesn't suit most windows so multiple blinds are needed making it even harder to fold them up each day.
Probably just best to buy cheap material to use that can be cut to suit individual windows.
Don't waste your time or money.
Great look, great presale service, easy to install.... Only one issue.
iSeek were awesome helping my partner out getting a whole house of roller blinds, some with pelmets, measured up (the videos were great) late last year. 26 windows all up. The build quality is good, the delivery was prompt and the install was easy.
In this heat of summer though, one problem was discovered. The roll of the material on the largest of blinds appeared to slip on one side. So we tried to unroll a little more than the extent of the window to see if that might help, but one side came loose and the material fell out off the roller. I ...
Worst company to deal with
Worst company to deal with Seriously. Don't order anything from them. They delivered wrong blinds even after several phone calls to make sure they deliver a particular material blind they had but not from this year. They said they still have that material blinds and advice to order online. I did. spoke with them multiple times as well but still they delivered the wrong one. And worst thing is that when i called them to inform that i got the wrong one, they even didn't apologies and simply said we will order the one you want and they didn't gave...anytime frame when i will get my blinds. Every time i call a new person picks up the call and simply say it's not my you were dealing with and they just hand ball the task and no one takes responsibility. I wouldn't recommend to deal with this company. Monty
Transformed my room
Recently did my living/tv room with the Bali Snow sheers and they have transformed my room. This was the one room in my house I never felt was quite right and didn’t feel it was so inviting. It’s also north facing and we had a roller blind but it gets stinking hot. These sheers take the edge off the sun without needing to drop the roller blind that we have also. The room feels so much bigger and brighter and lighter - it’s so inviting. It just glows. Photos don’t do it justice because it’s so bright they go dark.
The only thing I would say as...some written instructions in the boxes on how to install rod and hang the curtains would have been really useful. We had to keep replaying the videos over and over and with my husband on a ladder this wasn’t easy. Also, if the website would calculate the shipping correctly so you’re not receiving additional invoices afterwards this would be great. I had my sheers within 14 days of my order. The material is lovely and we will be using again to do our alfresco area!
After motorized blinds ordered i was extremely happy with service , website , blind quality , when i went to order more some months later they no longer keep the simple one remote for each blind which was considerably cheaper than the new multi-remote that works multiple blinds .. They dont seem to under stand that this remote is useless if you have remote blinds in multiple rooms , bedrooms etc and you are now forced to to pay 3 times more for a multi remote that will work just one blind ... I went elsewhere for my next order .
Worth the buy
From ordering on line to delivery was great. Even had a question or two and I received prompt assistance via email. By far it was worth the savings I made by ordering on line and installing myself. Not being the best handyman, we did find a little difficulty installing but we got there in the end.
Absolutely love our motorised roller blinds
We measured up and ordered sunscreens and blockouts for two large sliding door / window combinations - the sunscreens recessed and the blockouts with pelmets and motors. We cannot speak highly enough of iseekblinds, the staff are wonderful, and Michael is a gem. We are so glad we spoke to Michael before placing our order as he saved us from making a couple of big mistakes. We are very happy with the look of our windows now, and feel pleased with ourselves when we press the remote and up go our blockouts! How is that for a bit of luxury.We also thought the cost was reasonable. We would recommend iseekblinds to everyone.
Questions & Answers
Hi, I have more of a suggestion than a question. I have had a number of orders for Shutters, and all have been fantastic, and they look GREAT. However my suggestions would be, that for long drop shutters during delivery the frames should not be joined at the corners with the Hoffman keys inserted. During transport the larger packing boxes flex and break out the Hoffman keys. Luckily with mine the Hoffman keys had just enough bite to hold the frame until I screwed the frame in. Just a thought for Quality Control. Cheers John
Great to hear from you, and we're so glad to hear you love your plantation shutters!
Thanks for your suggestion. We are always looking for ways to improve the packaging and help our customers achieve the best outcome possible.
It does help to keep the components for a single panel in one box, but I totally understand your point and the last thing anybody wants is for the shutter to arrive damaged.
I will work with the shutter team and packaging company to see how we can improve on this.
Great products and service. I installed two motorised blinds and trying to pair to remote. Following youtube instructions which are excellent. However after selecting a channel on the remote and holding down P1 on blind motor I get the exact response from motor as per instructions. blind drives down/up stops and beeps. When I then press and hold the stop button to pair the remote to channel one I get no response at all. Same as for blind 2...no response except the initial response from the motor after holding down P1.
What could be the issue. Could it be the remote? Are the motors relying on wifi which the modem is approx 15-20 metres away. Or am I doing something wrong.
All sorted....Tried everything so looked up the website who manufactures the remote. Updated (instructions online) the mode of the remote and after that it started talking to the blind motor.
Glad you got it sorted Kevin. If you eve have any queries, please email us at email@example.com, and we'll get back to you. Thanks & have a great evening, iseekblinds
Hi iseekblinds, a question regarding your pelmets for roller blinds. Do you have options for pelmets with fabric look instead of metal? I would like the pelmet to match the fabric of the blind itself.
On your website, I see only black, white and anodised as the three choices.
Hello, thank you for your enquiry. At this stage we only sell the Pelmet 95 - made from aluminium. However we have assisted a number of customers where we have supplied them with the matching roller blind fabric and they have commissioned a 3rd party to make their pelmets. If you would like to proceed down this path, please call the office to discuss the quantity of fabric you would require - 1300 664 257.
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